Peet's Reviews | Glassdoor

Peet's Reviews

Updated August 17, 2017
487 reviews

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487 Employee Reviews

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Pros
  • flexible schedule and understanding of students just trying to finish college (in 26 reviews)

  • Great atmosphere and work environment (in 26 reviews)

Cons
  • Shift leads are undervalued and underplayed (in 32 reviews)

  • Way upper management kinda just makes you feel like no matter how well your store is doing it could be doing better (in 26 reviews)

More Pros and Cons

  1. "Shift Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peet's full-time

    Pros

    Free espresso
    great co workers
    fun culture

    Cons

    low pay
    hard to move up


  2. "Retail Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Peet's part-time

    Pros

    Great perks such as free coffee and snacks! Great management and fun work environment that fosters leadership

    Cons

    Working for customers who can sometimes look down on you

  3. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Sacramento, CA
    Current Employee - Store Manager in Sacramento, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Peet's (More than 5 years)

    Pros

    Great product, great bonus structure

    Cons

    Internal pay rates don't keep up with external, lots of change, turnover at high level.


  4. "Coffee shops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peet's part-time

    Pros

    Networking with local community members, coffee!!, great benefits, semi-flexible schedule

    Cons

    Having to work with others that see the job as just a stepping stone


  5. Helpful (1)

    "great company! 2007"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Barista in Happy Valley, OR
    Former Employee - Barista in Happy Valley, OR
    Recommends

    I worked at Peet's full-time (Less than a year)

    Pros

    They invest in their employees. A lot of training and education for every level. Quality coffee and tea. Consistent products from one store to the next.

    Cons

    very strict rules, will make an example out of you if you do something against the rules like come in to work a few minutes late no matter the reason.

    Advice to Management

    I had a wonderful manager. Set the example and did not micro manage but lead a great team.


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peet's part-time

    Pros

    Great place to learn work ethic and how to get up and show up. Tips, free coffee, and learning how to be a barista.

    Cons

    Early hours which sucks if you're in school. The raises are very minimal even if your manager puts in good word.


  7. "Excellent Part-Time Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Sacramento, CA
    Former Employee - Barista in Sacramento, CA
    Recommends

    I worked at Peet's part-time (More than 3 years)

    Pros

    I worked at Peet's a couple of times in my life and each time it was the perfect job that allowed a healthy work/life balance that allowed me to pursue greater endeavors outside of the job. I also gained a TON of knowledge on coffee that I have happily carried with me for years.

    Cons

    I don't know what has changed since I left but I remember if you wanted to become a lead or store manager there was a lot hoops to jump through for not that much of a raise given the amount of responsibility that is given to you. Even more so beyond that it was seemingly impossible to work your way to the corporate level.

    Advice to Management

    Do your best to recognize the strengths of each employee at every level and provide more tools and roadmaps for upward movement. Also, allow tipping on credit card transactions!

  8. Helpful (1)

    "Better than other Corporate Sell Outs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Vacaville, CA
    Former Employee - Barista in Vacaville, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peet's part-time (More than a year)

    Pros

    They seem to still care about their beans, and their product

    Cons

    They are pushing for more hours and lower pay

    Advice to Management

    Care about your employees as much as you care about your coffee


  9. "Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Long Beach, CA
    Former Employee - Barista in Long Beach, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peet's part-time (More than 3 years)

    Pros

    Flexible schedule, free coffee, great customers and team! I'm an early bird and opening was my favorite shift. You see a lot of the regulars in the morning.

    Cons

    There were so few cons! The pay was what you would expect for just a barista doing a pretty straightforward job. It really depends on your manager and I had a great manager.


  10. "Barista/Retail Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peet's part-time (More than a year)

    Pros

    Fun, busy, retail, customer service, exciting

    Cons

    overwhelming at times, people are impatient, company policies are inconsistent depending on store and manager, been going to corporate recently.

    Advice to Management

    Stick to your guns, do not become Starbucks


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