Pegasus Solutions Reviews | Glassdoor

Pegasus Solutions Reviews

Updated March 3, 2017
59 reviews

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Full-time Part-time

2.9
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Pegasus Solutions CEO David Millili
David Millili
23 Ratings

59 Employee Reviews

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Pros
  • Great people, good software, hard working employees (in 6 reviews)

  • Good benefits and work environment (in 4 reviews)

Cons
  • It would also be nice to be able to work from home (in 3 reviews)

  • CRS was a huge drain on resources and maintenance causing employees to always be reactive and not proactive (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Disappointed in the senior management team management style."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical in Scottsdale, AZ
    Former Employee - Clerical in Scottsdale, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great salary. Non-management team members were helpful, truthful, and eager to help others. There were no barriers between departments, i.e., HR, IT, Facilities. The employees treated each other with respect. Extra-curricular activities, i.e., hot dog day (for charity), other holidays celebrated with free lunches, etc.

    Cons

    Management team in place not management quality. Integrity does not exist. Their way is the only way, no questions. Inability to be flexible.

    Advice to Management

    Senior Management is not people oriented and need to take some management courses which include integrity, how to deal with people, respect for employees and they need to be a little more humble regarding their positions.


  2. "Executive Incompetence"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Dallas, TX
    Current Employee - Senior Accountant in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great work life balance as nothing is expected of employees
    Half day Fridays
    Lower level employees

    Cons

    Zero executive management and strategy skills
    Top 2 finance executives have left the company this year and yet management still says nothing is wrong with the financials
    Lack of integrity

    Advice to Management

    All C-level executives are incompetent and should fire themselves, so I can continue to feed my family before the run the company into the ground.


  3. Helpful (1)

    "Devastatingly Awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Dallas, TX
    Former Employee - Human Resources in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pegasus Solutions full-time (More than 3 years)

    Pros

    There are some really good people there.

    Cons

    Favoritism is out of control.
    Bad behavior is rewarded.
    Bullies are glorified.
    Compensation is too low.
    Morale has never improved.

    Advice to Management

    The culture of the company needs to be re-examined and serious commitment to changed is necessary.
    Serious leadership development is needed.
    Release those that continue to be resistant to change (all levels of management)


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  5. Helpful (2)

    "Not an employee oriented company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pegasus Solutions full-time (More than 10 years)

    Pros

    Used to be a good company

    Cons

    This was a great place to work at one time - not any more. They used to be employee oriented and since changing upper manage about a year ago, all that is gone. The have let many long term good employees and they don't care what the employees think about the company anymore or what happens.


  6. Helpful (2)

    "Not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pegasus Solutions full-time (More than 5 years)

    Pros

    For compensation new hires seem to be paid fairly but long term employees are under paid due to limits on raises per year. There's are a lot of dumb rules and company policies but this is a pro because no one enforces them so no one follows them including senior management.

    Cons

    There have been constant layoffs for 8-10 years even though they keep bringing people in. The company is very small now but spread all over the world. There are massive vacuums of leadership and knowledge due to the layoffs, outsourcing, and people leaving. Most work now is struggling to figure out something that someone used to be able to do in minutes. Knowledge transfer is non existent and only happens if the employee leaving pushes to do it.

    People are jumping ship and the people left are scrambling to justify jobs and try and survive as long as possible, the rest are looking for work elsewhere and will only add to the above problems when they leave. There is no leadership happening, for example CEO says there are no work from home days except in extreme situations, everyone works from home all the time, except when the CEO visits your office then everyone shows up at work. Also a big issue from the CEO is no eating at your desk, apparently that is a big enough problem for the top executives to worry about.

    Advice to Management

    Make a decision to wind the company down or actually fix it. No human can keep taking roles from people who leave the company forever and that's what everyone is doing and has been for years. So many more people are planning to leave and you seem to be completely unaware of this since no steps to get knowledge written down are happening.


  7. Helpful (4)

    "Going down, about to crash and burn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pegasus Solutions full-time (More than 5 years)

    Pros

    Prior to latest ownership change executive level leaders had clear vision for the direction of the company.

    Cons

    New ownership has gutted the company and laid off a huge amount of staff without warning. Product is poor and needs massive amounts of development to make it competitive.

    Advice to Management

    You have a mess on your hands. Good luck trying to raise this sinking ship by getting rid of your most senior and quality people. New ownership group really has no clue what they're doing.


  8. "Customer Relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    This company has a good work/life balance.

    Cons

    No clear direction, multiple people leaving due to lack of morale. No room for growth!


  9. "Throw the towel in already!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people to work with. That's the only positive.

    Cons

    This companies reputation is SO BAD and it has zero credibility with hotel customers. Hotels are dropping jumping ship and going to competitors, for valid reasons. The CRS is awful. There is absolutely no communication, vision or strategy coming from new owners. Pegasus offers nothing to hoteliers! All this company does is lay off employees. Morale non-existent. Owners have no experience in hospitality and are just driving the company into oblivion. It
    is too late fix this mess...just close up shop already and stop the bleeding.

    Advice to Management

    Close the doors once and for all and move on. Clearly nothing is working.


  10. Helpful (3)

    "Started out promising but is now just disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Analyst in Scottsdale, AZ
    Former Employee - I Analyst in Scottsdale, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay on the upper end of the scale

    Cons

    Company is shrinking because it is very resistant to change. Penny-wise but pound foolish. Very top-heavy leading to too much micromanagement. Quality of product is poor.

    Advice to Management

    Demand to know what's going on within your own company. Ask for numbers.


  11. Helpful (1)

    "I hope this place turns around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pegasus Solutions full-time

    Pros

    Friendly coworkers and a somewhat satisfying job.

    Cons

    Management is non existent. Fairly sure the company will not last. No chance for moving up. Salary is stagnant with raises maybe happening once every few years.

    Advice to Management

    Treat your employees as people and not just another expenditure in running business.



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