Pei Wei Asian Diner Reviews | Glassdoor

Pei Wei Asian Diner Reviews

Updated March 22, 2017
215 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
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Ralph Bower
30 Ratings

215 Employee Reviews

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Pros
  • Fun atmosphere , fast paced , free meals, great coworkers, good benefits (in 21 reviews)

  • They have great people great food great operational hours (in 9 reviews)

Cons
  • Upper management will criticize you and offer help in the public view but will never follow through (in 9 reviews)

  • Not really cons just fast paced so you must stay on your toes not a laid back job (in 8 reviews)

More Pros and Cons

  1. "Dish Washer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pei Wei Asian Diner part-time

    Pros

    Great Environment, Great People, Great Food!

    Cons

    Not Enough Hours, Cut Back if slow, and management could be more helpful

    Advice to Management

    Help out the people that work for the company more instead of focusing solely on customers. Have to maintain both areas properly


  2. "cool place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Pei Wei Asian Diner part-time

    Pros

    Get free meal at every double shift or 1/2 discount on days off

    Cons

    Can be a bit pushy.


  3. "Great food!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good customer service and excellent food

    Cons

    Food takes a little time to cook


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Cashier/Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Server in Celebration, FL
    Former Employee - Cashier/Server in Celebration, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pei Wei Asian Diner (More than a year)

    Pros

    Excellent work environment, bi weekly paychecks, regular customers, discount on food

    Cons

    can get cut when labor is high and no customers, minimum wage,

    Advice to Management

    none


  6. "Company that cares and works towards your quality of life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in West Palm Beach, FL
    Current Employee - Assistant Manager in West Palm Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pei Wei Asian Diner full-time (More than 8 years)

    Pros

    The hours worked as a manager, hourly management positions giving 47 hours a week.
    Great work atmosphere.
    Helpful upper management.
    Useful and in depth tools to help with our success in the day to day business.

    Cons

    Strange metrics used for performance.
    Food per labor hour instead, which can't be generated during a shift, instead of focusing on labor.

    Advice to Management

    Quality is the key to the company.


  7. "Please note"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Boy
    Former Employee - Bus Boy

    I worked at Pei Wei Asian Diner part-time (More than a year)

    Pros

    Pros depends on the enviorment and synergy of the team you are working with. It can be a good experience with a team all working together

    Cons

    In customer service in general there will always be difficult customers to deal with, and also if you're not confident in the team you work with it can really take a toll on how well the day goes.

    Advice to Management

    Management will always be an important role, but the team has to have a willingness and synergy each day set by the tone of your support alone.


  8. "Overall can be a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House Staff in Sugar Land, TX
    Former Employee - Front of House Staff in Sugar Land, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pei Wei Asian Diner full-time (More than 3 years)

    Pros

    Good people; quick service so not waiting tables; various positions Front of House and Back of House to choose from

    Cons

    Environment depends a lot on your bosses and coworkers


  9. "Good if you like fast paced work with flexible hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier/Dishwasher/Server
    Former Employee - Cashier/Dishwasher/Server

    I worked at Pei Wei Asian Diner part-time (More than a year)

    Pros

    -Free food (everything was made fresh and was decent quality Chinese takeout),
    -flexible hours ( you can easily negotiate with coworkers to trade shifts)
    -coworkers and some managers were cool
    - managers were easy to talk to and work with
    -simple, but demanding job
    -workplace comradery was strong and coworkers were fun to work with

    Cons

    -Very fast paced work, you really have to work at breakneck speed during rush hours to keep things flowing
    -understaffed when i first started working, which can get annoying during peak hours, esp if you get stuck with a slacking or lazy coworker, but they eventually put more people in shifts... when I quit, just my luck...
    - management was really random because they were always switching managers, which could affect your hours and you had to renegotiate every time
    - come home smelling like chop suey

    Advice to Management

    Don't be understaffed


  10. "Pantry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pantry
    Former Employee - Pantry
    Recommends
    Approves of CEO

    I worked at Pei Wei Asian Diner full-time (More than 3 years)

    Pros

    It's fun to work if you like the kitchen. You have funny people working so it makes it fun and not boring.

    Cons

    The more you know the more you do. They hardly give raises, because it is very slow sometimes. This position is good for people looking for part time only and need extra cash.

    Advice to Management

    I think the should market more using SEO, SEM, and all social media platforms.


  11. "Never Looking Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    It's a super easy job.

    Cons

    Management Sucks, the managers only care about themselves.



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