Pei Wei Asian Diner Reviews | Glassdoor

Pei Wei Asian Diner Reviews

Updated May 24, 2017
225 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
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John 'J ' Hedrick
2 Ratings

225 Employee Reviews

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Pros
  • Fun atmosphere , fast paced , free meals, great coworkers, good benefits (in 21 reviews)

  • Great people, good management, good food and food discount for employee (in 14 reviews)

Cons
  • Upper management is very strong on their way and there is no time to explain why you did something (in 10 reviews)

  • Not really cons just fast paced so you must stay on your toes not a laid back job (in 8 reviews)

More Pros and Cons

  1. "Fun, easy work for decent pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dish in Phoenix, AZ
    Current Employee - Dish in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pei Wei Asian Diner part-time (Less than a year)

    Pros

    Management is laid-back and VERY flexible to your scheduling needs. Was asked only one question at the interview ("why do you want to work here") then gave me the opportunity to try out the job to see if I was a fit, regardless of my past experience. That's the way it should be. The work environment is only fast-paced during night shifts so oftentimes you get paid to eat free food and joke around with the employees.

    They do not drug test, which is a good thing considering that they're pointless anyway since they can't accurately detect hard drugs after a couple of days, but can pick up harmless cannabis use even weeks after consumption. I don't do drugs but I applaud the company for making a wise decision by saving me time, and them money.

    Overall, this is one of the most fun and easiest jobs I've ever had; I've worked a *lot* harder for a *lot* less pay. Within a few months I expect to be running the place.

    Cons

    My only complaint is that I was trained by a man who couldn't speak a word of English; thankfully the tasks involved are so simple that I was able to become comfortable with job in a couple of days.

    Advice to Management

    Keep doing what you're doing, but consider reevaluating your training process.


  2. "Worked as a member of the wait staff for a summer job and really enjoyed the experience and pride they maintained ."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fair and well established semi-fast food restaurant with an easy to follow routine that maintains a flow in the work environment.

    Cons

    I ate way to much Asian food, otherwise minimum complaints.


  3. Helpful (1)

    "Fast-Paced, treat-you-right kind of place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Garland, TX
    Current Employee - Cashier in Garland, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pei Wei Asian Diner part-time (Less than a year)

    Pros

    Management is flexible and understanding, really great communication skills from my managers

    Cons

    Restaurant hours not so great. I average 25-30 hours and I only get two days off

    Advice to Management

    The whole corporate check-ins bother me because they change things without knowing or caring about the effect it will have on the employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Kitchen Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pei Wei Asian Diner full-time (More than 3 years)

    Pros

    Good Quality of life, two days off, two weeks paid vacation, good salary for a fast casual restaurant
    easy to learn systems and practices
    Flexible scheduling
    Great Benefits and opportunities
    i personally received several opportunities and have managed to work up the ranks quicker than most restaurants

    Cons

    Relatively stressful environment, as most fast paced restaurant are.
    at times labor intensive
    Kitchen Strong and Kitchen Driven establishment


  6. "very good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Woodbury, MN
    Former Employee - Server in Woodbury, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pei Wei Asian Diner full-time (More than a year)

    Pros

    time off, good training, manager was awesome.

    Cons

    upper management, low pay, good,


  7. Helpful (1)

    "Pei Wei"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Neutral Outlook

    I worked at Pei Wei Asian Diner full-time (More than 10 years)

    Pros

    room for growth, fair, fast paced, never a dull moment

    Cons

    stressful, extremely tight budgets, poor bonus structure, management works hourly positions in addition to managing

    Advice to Management

    Budgets are so tight and labor goals so low with some lower sales stores that it is impossible for managers to manage the store without having to work hourly positions themselves. This makes it increasingly hard for them to manage the staff and interact with customers.


  8. "Good place, good pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tulsa, OK
    Former Employee - Cashier in Tulsa, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pei Wei Asian Diner part-time (More than 3 years)

    Pros

    Great people usually and good food. I enjoyed the people and company morals were okay.

    Cons

    Management sometimes rocky and that's literally the only qualm I have about this company.

    Advice to Management

    Please please make an effort to make the FOH and BOH a team. People work better together when management makes an effort.


  9. "Great company with endless potential growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Partner in New Orleans, LA
    Current Employee - Market Partner in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pei Wei Asian Diner full-time (More than 3 years)

    Pros

    Our unique culinary style is the best in the industry. Fresh, fast and fun! Being paired with our sister company, PF Changs, gives us market credibility not to mention a unique style of wok fresh entrees. They are leading the market in fast casual dining and will continue to evolve and get stronger annually.

    Cons

    Relocation is sometimes required but if you want to get ahead you have to take the risk. It's a challenging concept to execute and finding the best leaders in the market can be challenging at times.

    Advice to Management

    The market is evolving and changing everyday. Stay ahead of your competition! Know your market trends and become a better operator. These days you have to read and study what your competitors are doing to stay on top.


  10. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Baltimore, MD
    Current Employee - Waitress in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pei Wei Asian Diner full-time (More than 5 years)

    Pros

    Great experience. Clean place. Nice management.

    Cons

    Kitchen staff was a little too much sometimes


  11. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many opportunities with this company! They love to promote from within and if you show the dedication, you can do it.

    Cons

    Hours can get cut short if labor is high. They need to have a better interviewing process to better assess the applicants who apply.

    Advice to Management

    Communication between management should be better. Often times there is little to none between them. If they improved this, the store would run a lot better.


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