Pendleton Woolen Mills Reviews

Updated Apr 18, 2021

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3.2
50%
Recommend to a Friend
50%
Approve of CEO
Pendleton Woolen Mills CEO and President John Bishop (no image)
John Bishop
15 Ratings
Pros
  • "Employee Discount, Company History, Location, People, Style(in 9 reviews)

  • "The health benefits are great, the employee discount is huge and the sample sales are amazing(in 6 reviews)

  • Cons
  • "There is no accountability for upper management(in 5 reviews)

  • "Culture throughout production facilities and corporate office and stores is archaic which becomes negative to the point of oppressive(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      great incentives, great people

      Apr 18, 2021 - Sales Associate in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great coworkers!!!! incentive in gift cards for certain sales goals. great employee discount

      Cons

      full time was 35 hours....kind of nice though to be honest!

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    2. 4.0
      Current Employee, less than 1 year

      Positive attitude despite everything

      Apr 13, 2021 - Customer Service Representative in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Simple hiring process Easy work Classic office

      Cons

      Growth is limited beyond CSR

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    3. 1.0
      Former Employee, more than 8 years

      Not Good

      Apr 12, 2021 - Design in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The products that are made in the USA are well made, with a great story and history.

      Cons

      Corporate office is located in the most dangerous area of Portland. Homeless camps all around the building, expect to walk by human excrement and needles. Building is in horrible condition, not a safe place to work. Company does not match 401K contributions, most of the time they never contribute anything at all. Some years I have never seen a pay raise because I have been told the company is not doing well. Pay is very low, very difficult to advance to be promoted. No diversity in this company, mostly white females work here. Owners are all white male. A lot of dysfunction, argumentative, and hostile work environment. Company will not share an employee organizational chart with employees. Human Resources only support the owners, if you speak up about experiencing racist or sexist comments from a senior manager, don't expect anything to change. Owners of the company try to micromanage the designs, they second guess the designer's expertise and they allow the catalog department (which is still targeted towards an older lady customer) to completely change the products last minute. Expect the owners of the company to attend design meetings and demand that we change the colors or patterns and belittle and berate the designers, then are argumentative when things take too long to complete. Job functions over lap and employees do more than what their job functions require because this is a small company. Don't expect to be compensated for doing extra work, you will not be rewarded. Managers take credit for employee's ideas and work. Don't be fooled by free merchandise, free alcohol, or corporate paid trips. This company will not pay you more. Most managers are inexperienced and put on a pedestal, they can do no wrong according to the owners, which allows managers to behave in ways that are unethical and hostile.

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      3 people found this review helpful
    4. 4.0
      Current Employee, less than 1 year

      Pros/Cons

      Feb 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A ton of a on-hand experience working within your department.

      Cons

      Employees have been with the company for 10-15 years and don't plan on leaving so it's very hard to move up in departments. Very low salary.

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      1 person found this review helpful
    5. 5.0
      Former Employee, more than 3 years

      Amazing Company

      Jan 31, 2021 - Project Manager in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing brand heritage and work environment.

      Cons

      Pay was somewhat low, but the benefits and cool-factor made up for it. Great place to learn about American heritage brands.

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    6. 4.0
      Former Employee, more than 3 years

      Old School

      Feb 2, 2021 - Store Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Surround yourself with beautiful designs and craftsmanship

      Cons

      All systems and corporate mindsets are stuck decades in the past.

      1 person found this review helpful
    7. 4.0
      Former Employee, less than 1 year

      Pendleton Store

      Jan 12, 2021 - Senior Sales Associate in Spokane, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brand Status Customer Base Decent pay + benefits Discount

      Cons

      Outdated Systems Lack of Store Support Uncertainty regarding store future and general company direction Lack of advancement Overworked

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    8. 1.0
      Current Employee, less than 1 year

      Negative Work Environment

      Jul 10, 2020 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount, there’s a reason everyone mentions it. There are some really cool products as well. Some of the employees have been with the company for a long time and are an amazing wealth of knowledge. Really good health benefits.

      Cons

      Very slow to update to current retail environment and technology. There is no accountability for upper management. As long as the stores make money, they do not care how anyone feels. They donated a measly $10,000 (equal to around 20 king size blankets) to a protest charity located in Minnesota in June and acted like they were the best people for it. They encouraged employees to use up all of their sick and vacation time at the beginning of the 2020 pandemic before laying them off in order to squeeze every dime they could from their people.

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      6 people found this review helpful

      Pendleton Woolen Mills Response

      Thank you for your review. We appreciate your taking the time to let us know how you feel, even if it is not all positive. We are committed to buildig a fair and supportive environment in our stores. We want to identify the roadblocks that are keeping us from that goal, and our Director of Stores would appreciate hearing from you via email or by phone.

    9. 5.0
      Current Employee, more than 10 years

      Great Company to work for

      Oct 8, 2020 - Administrative in Washougal, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive wages, plus excellent benefits, I work with amazing people. Schedule is M-F.

      Cons

      Would like to see more training opportunities throughout the mill.

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    10. 4.0
      Former Employee, more than 1 year

      Great people

      Oct 13, 2020 - Sales Lead in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing coworkers, work like balance. Employe discount!

      Cons

      Benefits, low pay. A typical retail job.

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