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Pendo

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Pendo

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Pendo Reviews

Updated Sep 20, 2021

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Found 111 of over 122 reviews

4.2
76%
Recommend to a Friend
78%
Approve of CEO
Pendo Founder and CEO Todd Olson (no image)
Todd Olson
91 Ratings
Pros
  • "core values(in 8 reviews)

  • "Company is great, lots a perk and great people to work with(in 5 reviews)

  • Cons
  • "Would love to see them offer a 401k match(in 8 reviews)

  • "Definitely some growing pains from scaling so quickly (going from 100-230 employees in about a year)(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Pendo practices what they preach. I’ve had a phenomenal experience, really excited to see the future of this company.

      Jun 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture, work life balance, and benefits. Lots of different opportunity.

      Cons

      Things change fast, not a con for me personally but be comfortable with change.

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    2. 5.0
      Current Employee

      Love Working for Pendo

      Sep 20, 2021 - Account Executive in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You don't know how great a company can treat you til you work here.

      Cons

      You have to be able to roll with the punches as it is very much a constantly evolving start up process

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    4. 3.0
      Former Employee, more than 1 year

      Interesting company, challenging culture

      Sep 6, 2021 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunity to go after something the market really needs, better software for users. Smart people are involved. Pendo is a big fish in the small tech pond of Raleigh, NC.

      Cons

      Woke culture drives a LOT at Pendo. The regular anonymous AMAs conducted are toxic opportunities for a few culture warriors to be heard risk-free. It is unhealthy. Most of Pendo is filled with good people, but there is a noisy few and the exec team is way too patient with them.

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      7 people found this review helpful
    5. 2.0
      Former Employee, more than 3 years

      Brutal is never a good word in a core value

      Jul 16, 2021 - Product Manager in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Amazing product that I will always have a love for - Great individual contributors that truly are world-class - Middle management is wonderful to work with - Can be a lot of exciting fun

      Cons

      - If you have to interact with Todd (CEO) you will need to prepare with others for days. He is very difficult to work with and disrespectful. - Company direction changes about once a quarter. - Hiring is nuts. Nearly every job still has to go through the c suite and their veto is final and will stop the hire.

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      32 people found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Great Company & Outlook

      Aug 6, 2021 - Senior Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Open communication across the company - Team w/ company support is highly dedicated to the success of their customers - Strong market position & positioned for growth

      Cons

      None to specifically note since joining the team. The company is in high-growth mode so not for the "cog" employee

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    7. 5.0
      Current Employee

      Fast Paced, Learn a lot

      Jul 16, 2021 - Sales Development Representative (SDR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are surrounded by awesome people, selling the best product. You learn so much.

      Cons

      Growing pains as company continues to scale.

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    8. 5.0
      Current Employee

      Pendo is challenging and fun

      Jun 3, 2021 - Senior Account Executive in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You work with A Players. The software is strong which makes selling it easy. You get to work with incredible Sales Engineers. The company actually lives by its core values.

      Cons

      The cons are the cons you can expect at any startup. Rapid growth and quick changes in process etc. The good news is that they're good at catching what is not working, calling it out, and iterating.

      1 person found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Love!

      May 21, 2021 - Anonymous Employee in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coming from larger companies, I prefer Pendo so much more.

      Cons

      Nothing major sticks out to me.

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    10. 1.0
      Current Employee, more than 1 year

      Brutal Honesty

      May 23, 2021 - Sales in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are many great people at Pendo. Some really smart folks that have worked at great companies.

      Cons

      Moving too fast for its own good. The company is bringing so many people on without the playbooks or support, especially from marketing, to sustain the new headcount. Senior leadership overcomplicates relatively easy concepts (territories, breaking out who can sell what, pricing, naming products, ROE, etc…). There is MAJOR turnover in senior leadership. Executives are often fired or leave in 6-9 months. This is difficult because as these senior leaders come in and try to make their mark, they uproot previous processes, implement something new, then leave. This process continues to repeat over and over.

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      23 people found this review helpful
    11. 5.0
      Current Employee

      PHENOMENAL

      Apr 29, 2021 - Sales Executive in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ahhhmazzzing CEO, PRODUCT and CULTURE

      Cons

      Growing pains but who would not want this. And they get cured pretty darn quickly.

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    Viewing 1 - 10 of 111 Reviews

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