Penn Mutual Reviews | Glassdoor

Penn Mutual Reviews

Updated February 7, 2019
128 reviews

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3.3
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Penn Mutual Chairman and CEO Eileen McDonnell
Eileen McDonnell
72 Ratings

Employee Reviews

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Pros
  • "The company has great people to work with" (in 10 reviews)

  • "Great work environment and culture" (in 7 reviews)

Cons
  • "Slow paced, outdated technology stack" (in 4 reviews)

  • "Some field office don’t even hire women in either internal and external sales positions yet the company markets as being a great job for women" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Birmingham, AL
    Former Employee - Intern in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn Mutual full-time (Less than a year)

    Pros

    Great environment, diverse, friendly employees, head manager is easy to confront and always willing to help and give advice, can do very well very quickly, flexible, well known throughout the state, many benefits and good pay

    Cons

    None, great company to work for


  2. Helpful (1)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Horsham, PA
    Former Employee - Anonymous Employee in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn Mutual full-time (Less than a year)

    Pros

    Casual work environment and excellent group of people to work with. Work from home once a week and competitive compensation + bonus potential. Fun, friendly culture in general.

    Cons

    Keurig machines in break rooms but no coffee provided.

  3. "Penn Mutual Redwood Shores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Redwood City, CA
    Current Employee - Advisor in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Penn Mutual full-time (More than a year)

    Pros

    Product is good for clients

    Cons

    - No one ever in the office. Support staff wander in around 9.
    - Have to provide for your own office supplies - file folders, pens, paper clips
    - Lots of talk about training - nothing ever follow through upon. No structure
    - Promise of leads but never given out to advisors.
    - Push to sell product for commission not for the benefit of clients
    - Out of compliance with HIPAA and PHI

    Advice to Management

    Focus needs to be on client and what is best for them. Not focusing on what product has highest commission.

    Penn Mutual Response

    Feb 13, 2019 – VP Agency Development

    Thank you for your review. We are sorry that your experience at Penn Mutual differs from the experience we each work diligently to maintain.

    Among the values that drive Penn Mutual are acting... More


  4. "Senior Underwriting Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Penn Mutual full-time

    Pros

    Great Job, Flexible Schedule.

    Cons

    There are no Cons at this company.

    Advice to Management

    None - Great place


  5. "Good work environment and life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Horsham, PA
    Former Employee - Anonymous Employee in Horsham, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Penn Mutual full-time

    Pros

    Work life balance
    Employee perks and little niceties they offer

    Cons

    Inconsistent management. Had a great manager and then a terrible one. Reported to an engaged executive with clear direction and one that was the opposite.

    Limited top end opportunity as higher positions filled mostly by outside hires.

    Promote values but not all leaders abide to them.


  6. "Customer Service Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Penn Mutual full-time

    Pros

    Long term stable employer that does not seem like it will be merging with anyone or being bought out by a larger company

    Cons

    They are supposed to have a structured 6-8 week training period. It is not very structured. There is no stability to the training program. There are several operating systems that you have to deal with for each call that are not exactly user friendly.

    Advice to Management

    Work on a structured training program where the trainer actually stays in the room the whole time instead of getting pulled out of the class numerous times a day. It's very difficult to get into a training rhythm when you are left alone in your class for hours at a time.


  7. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn Mutual full-time

    Pros

    Lots to learn from different projects

    Cons

    Slow paced environment, but it's life insurance

  8. "Penn Mutual Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Penn Mutual full-time

    Pros

    Decent employee benefits and work hours.

    Cons

    Not a clear path for upward mobility.


  9. "Internal Wholesaler"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Penn Mutual full-time

    Pros

    Fast paced environment. Learned a lot sales strategies and techniques.

    Cons

    Not so much a con, but it was entry level.


  10. Helpful (2)

    "Financial Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Penn Mutual full-time

    Pros

    Base salary, good support network, surrounded by highly motivated individuals.

    Cons

    Without having several built in marketing avenues, just like other companies in this industry you will become the 83.7% of those who fail out in their first 3 years.e

    Advice to Management

    More reviews and help marketing, less focus on product on more on how to acquire clients.