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Penn National Gaming Reviews
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Full-timePart-timeApprove of CEO
Timothy J. Wilmott
44 Ratings
Pros
There are great people that work here (in 9 reviews)
Great place towork, excellent team (in 9 reviews)
Cons
No work Life balance, not a lot of room for advancement (in 7 reviews)
Management is probably a big reason behind the high turnover rate (in 5 reviews)
Helpful (1)
![Penn National Gaming Logo]()
"Chef"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Penn National Gaming full-time (More than a year)
Pros
Great health benefits, great amount of paid time off, positive work environment, does lots of charity work, good equipment, super affordable insurance
Cons
Not always flexible on hours, no other cons that a large corporation would not have. For instance lots of red tape and many hands in decision making
Advice to Management
None
Penn National Gaming 2017-09-12 19:19 PDT![Penn National Gaming Logo]()
"Disrespectful"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at Penn National Gaming full-time (More than 10 years)
Pros
Working with great people and making friends.
Enjoyed what I loved to do.Cons
Management not working or caring for the job you do or working 68+ hours.
Management going behind your back and not confronting you for anything that you are responsible for.
Pay is ok but not good. Sheetz pays better.Advice to Management
Need better management who cares and observe better. Pay more than 3% every year. Weed out the chefs or workers who does not work.
Penn National Gaming 2017-09-18 07:08 PDTHelpful (2)
![Penn National Gaming Logo]()
"Floor Supervisor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Penn National Gaming full-time (More than 3 years)
Pros
Fun position, you gain industry experience, full authority over area you are supervising, ongoing exposure to all areas floor games except poker.
Cons
Poor training, very unprofessional management. Gaming managers are biased against new hires, favoritism abounds within management. State Gaming standards and laws are compromised in order to appease corporate revenue.
Advice to Management
Unless you start cleaning up the favoritism and rule bending that is prevalent, you are due for some serious HR law suits.
Penn National Gaming 2017-08-07 21:02 PDTHelpful (2)
![Penn National Gaming Logo]()
"Core Value # 1"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Penn National Gaming full-time (More than 10 years)
Pros
They truly live by their Core Value #1 - Employees Are Our # 1 Priority. Great benefits, 401K, HAL, paid breaks, Café, drawings, A health clinic for team members and their families, advancement opportunities, computer access -just to name a few.
Cons
Absolutely no cons to report
Penn National Gaming 2017-07-10 20:56 PDTHelpful (1)
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"Steady but unrewarding"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOPros
Great people to work with.
Fast paced environment.
Easy work with minimal skill set
Middle management is open to feedback and honest communicationCons
Unpaid job related training
Low compensation for the market/industry
Upper management is nearly impossible to talk to
VERY poor health benefits
Few advancement opportunitiesAdvice to Management
Take the time to hear your employees feedback directly. Quit cutting health benefits while raising costs. Compensate fairly for training and career development
Penn National Gaming 2017-07-31 01:34 PDT![Penn National Gaming Logo]()
"Company is the best company I've worked for. They strive to make the employees happy almost to the point it's negative."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Penn National Gaming full-time (More than a year)
Pros
Great opportunities to move up if you qualify , fun atmosphere where they try their best to make us happy, great equipment to get work done, supportive leadership with the exception of a few most leadership is helpful at wanting to see you rise up the ranks.
Cons
The fun atmosphere tends to lead to a complacent atmosphere. The leadership wants to be everyone friend and that leads to disrespect. The union also supports workers that shouldn't be supported and makes the good workers want to leave because they are overworked.
Advice to Management
If you want to get a handle on high turnover stop treating the working base like kids that need prizes for doing their job. Stand up to the union and get rid of the ridiculous point system.
Penn National Gaming 2017-07-14 04:25 PDT![Penn National Gaming Logo]()
"Great place to Work Happy"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Positive OutlookApproves of CEOI have been working at Penn National Gaming full-time
Pros
Know how to exemplify Core Values- especially Employee Appreciation!! Always treating employees well from free Health & Wellness Fairs to Free Employee BBQ'S to All Employee Appreciation Events!! Great place to work!! I've worked here for over 4.5 years and as long as I can, I plan on staying with Penn!
Cons
None to report as long as you come to do your job, you are all set!
Advice to Management
Keep up the good job!
Penn National Gaming 2017-07-13 06:19 PDT![Penn National Gaming Logo]()
"Not worth the money"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Penn National Gaming full-time
Pros
They pay well, offer a free gym on site, free drinks, fruit during the day.
Cons
Do not give clear direction, outline expectations, or even train you properly. Are condescending and unhelpful when asked direct questions. Senior management cannot handle honest feedback.
Advice to Management
Don't expect your employees to do well, or be happy in the workplace, if you cannot outline clearly your goals and expectations. And drop the ridiculous overuse of jargon.
Penn National Gaming 2017-07-28 15:19 PDT![Penn National Gaming Logo]()
"Worst Employer Ever"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Penn National Gaming full-time (Less than a year)
Pros
The pay was decent, and the co-workers were the only pro
Cons
Lack of leadership, Management, work environment, abusive tones by senior leadership, disrespectful bosses, childish petty office games, retaliatory practices towards whistle blowers.
Advice to Management
Look into how the Food and Beverage department is being mismanaged, and review your Management's behavior towards employees. You could also develop an actual training guide for your supervisors.
Penn National Gaming 2017-08-15 10:31 PDT![Penn National Gaming Logo]()
"Extremely Unique Job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsI worked at Penn National Gaming full-time (More than 5 years)
Pros
It is a very fun and entertaining environment. You get to meet tons of different people each and every day. Great pay! Truly entertaining and fun work.
Cons
You will work weekends and holidays, no way around it. Some hours are very odd and inconvenient. No union for most departments, and the company actively keeps unions away.
Advice to Management
Work with a union!
Penn National Gaming 2017-07-06 21:19 PDT
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Penn National Gaming Response
Sep 18, 2017 – Human Resources Business Partner
Thank you for the great review! It is nice to hear how you Work Happy at Penn National Gaming, Inc. and we are glad to have you on our team!
We understand that there are challenges in a regulated environment. We appreciate your dedication in working through these challenges and encourage feedback to be shared at your property for improvements.... MoreLess