Penn National Gaming Reviews | Glassdoor

Penn National Gaming Reviews

Updated February 14, 2017
150 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Penn National Gaming President and CEO Timothy J. Wilmott
Timothy J. Wilmott
28 Ratings

150 Employee Reviews

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Pros
  • Good pay, fun atmosphere, extremely easy (in 6 reviews)

  • There are great people that work here (in 6 reviews)

Cons
  • No work Life balance, not a lot of room for advancement (in 7 reviews)

  • Management is probably a big reason behind the high turnover rate (in 5 reviews)

More Pros and Cons

  1. "Table Games Dealer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming part-time

    Pros

    Great money for a college job if you are comfortable working graveyard shifts.

    Cons

    Very money driven industry and you as a worker are merely treated as a commodity.


  2. "It seems like a disjointed mess at times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Dayton, OH
    Current Employee - Security Officer in Dayton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Penn National Gaming full-time (Less than a year)

    Pros

    There are great people that work here. The job has potential if the current atmosphere were improved. New management has come on board and there is a wait and see attitude.

    Cons

    Negative working atmosphere. Almost an elementary mentality for some workers in security. You cannot radiate a positive attitude toward customers if you do not come to work with a positive attitude and your worksite involves negativity.

    Advice to Management

    Talk to your people and not at them.


  3. "Good Part-Time work, Lots of Career Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Attendant in Aurora, IL
    Current Employee - Slot Attendant in Aurora, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Penn National Gaming part-time (More than 3 years)

    Pros

    Pay is relatively terrific for most entry-level jobs here, and there are a ton of positions to fill; they are almost always hiring. Most positions will give you a ton of exercise; almost constant walking around a huge casino floor. Great for building communication skills, as guest interaction is a constant. Most departments rely on radio code, and in turn, give you the opportunity to become skilled in radio code and communication.

    Cons

    Atmosphere is, more often than not, stressful. Loud and crowded on weekends. Multiple face-to-face interactions with upset or irritable guests every day. Work schedule can and usually is very stressful as well. Weekends and Holidays are exceedingly difficult to take off. Casino is open every day of the year.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Amazing place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place towork, excellent team.

    Cons

    Needs more breaks, way more.


  6. "One of the best companies I have ever worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, PA
    Former Employee - Anonymous Employee in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn National Gaming (More than a year)

    Pros

    Truly and genuinely care for their employees.

    Cons

    Salaries are almost non-negotiable.


  7. "Don't do it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Penn National Gaming part-time

    Pros

    Penn cones off as a good company but stay far away from the San Diego F&B department.

    Cons

    Extremely unorganized food and beverage department. Very low tips and they don't even pay minimum wage. Long shifts as well.


  8. "who you know"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Its a job. If your supervisor likes you, you'll be fine.

    Cons

    no holidays off unless they fall on off days. low family to work ratio


  9. Helpful (1)

    "Great stable job, benefits are okay, a ton of good people working there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Wyomissing, PA
    Former Employee - Marketing in Wyomissing, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Penn National Gaming full-time (More than 10 years)

    Pros

    The people at coporate, the experience of getting to work with different casino properties & the in-house gym, the travel

    Cons

    The benefits package is lacking at the corporate level. The lower level employees face greater obstacles to advance in the company

    Advice to Management

    Promoting from within is not a bad thing. Bringing in outside talent over a qualified in-house candidate is a quick way to decrease the overall morale of the team.


  10. "A fast pace environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Technician in Columbus, OH
    Current Employee - Slot Technician in Columbus, OH

    I have been working at Penn National Gaming part-time (Less than a year)

    Pros

    This is a great place if you like being around people. You have several types of crowds that come through the casino. Fridays through Sundays are always the busy days.

    Cons

    You have no flexibility in your schedule. You have no weekends. The can drop you at a moments notice.


  11. "Hollywood Casino"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COUNT ROOM ASSOCIATE - Part Time in Columbus, OH
    Current Employee - COUNT ROOM ASSOCIATE - Part Time in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Penn National Gaming full-time

    Pros

    The people are the nicest, you will make great friends. They make you feel like family. We see each other every day.

    Cons

    You have union dues and gaming license dues taken out of your paycheck bi weekly. You have to work a part time job to make it of you work for Hollywood Casino

    Advice to Management

    Better pay for the associates, bonuses for attendance or prizes for working when you are scheduled monthly. I love it but you can make ends meet with 10.50 an hour.



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