Penn National Gaming Reviews | Glassdoor

Penn National Gaming Reviews

Updated July 6, 2017
48 reviews

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4.0
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Approve of CEO
Penn National Gaming CEO Timothy J. Wilmott
Timothy J. Wilmott
8 Ratings

48 Employee Reviews

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Pros
  • Great place towork, excellent team (in 9 reviews)

  • There are great people that work here (in 8 reviews)

Cons
More Pros and Cons

  1. "Extremely Unique Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Supervisor in Grantville, PA
    Former Employee - Table Games Supervisor in Grantville, PA
    Recommends

    I worked at Penn National Gaming full-time (More than 5 years)

    Pros

    It is a very fun and entertaining environment. You get to meet tons of different people each and every day. Great pay! Truly entertaining and fun work.

    Cons

    You will work weekends and holidays, no way around it. Some hours are very odd and inconvenient. No union for most departments, and the company actively keeps unions away.

    Advice to Management

    Work with a union!


  2. "Table Games Dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Charles Town, WV
    Former Employee - Table Games Dealer in Charles Town, WV
    Doesn't Recommend
    Positive Outlook

    I worked at Penn National Gaming full-time (More than 5 years)

    Pros

    I was able to earn a great salary as a Table Games Dealer. The benefits were good, especially the profit sharing/retirement.

    Cons

    Although my co-workers were mostly great, it felt very impersonal working there because your "supervisor" may not have even known much about you. Also your attention is always focused on the table/players so you feel like you don't really have co-workers. The job requires you to stand your entire eight-hour shift (excluding breaks), and if you're not careful the work can lead to repetitive motion injuries.

    Advice to Management

    Find a way to foster more dealer-to-dealer interactions away from the gaming floor other than drinking parties.

    Penn National Gaming Response

    Jun 19, 2017 – Corporate Recruiter

    Thank you for providing this review on the challenges you experienced and the positive reasons you stayed with us for so many years. With having worked for us as a dealer for over 5 years, it is... More

  3. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company offers a lot of great benefits to their employees and rewards the employee for performance.

    Cons

    Benefits are not great, but that has more to do with location than the company.


  4. "dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Toledo, OH
    Current Employee - Table Games Dealer in Toledo, OH

    I have been working at Penn National Gaming full-time (More than 5 years)

    Pros

    great place to work, lots of good people working there. It is a fun environment with opportunity for growth.

    Cons

    what can be said about the cons in a workplace, there area always things we can make better, or wish we could make better.

    Advice to Management

    keep up the great work, keep up the great work, keep up the great work, keep up the great work, keep up the great work.

    Penn National Gaming Response

    Jun 6, 2017 – Corporate Recruiter

    Thank you for the great review! It is nice to hear how you Work Happy at Penn National Gaming, Inc. We are glad to have you on our team!


  5. "Cage Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Penn National Gaming part-time

    Pros

    Lots of OT! And great people to work with.

    Cons

    Everyone was great when I worked there


  6. "nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Columbus, OH
    Former Employee - Banquet Server in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Penn National Gaming part-time (More than a year)

    Pros

    very flexible work environment for part time

    Cons

    very physical position, heavy lifting

    Penn National Gaming Response

    Mar 20, 2017 – Corporate Recruiter

    Your comments are appreciated.


  7. "Good Part-Time work, Lots of Career Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Attendant in Aurora, IL
    Current Employee - Slot Attendant in Aurora, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Penn National Gaming part-time (More than 3 years)

    Pros

    Pay is relatively terrific for most entry-level jobs here, and there are a ton of positions to fill; they are almost always hiring. Most positions will give you a ton of exercise; almost constant walking around a huge casino floor. Great for building communication skills, as guest interaction is a constant. Most departments rely on radio code, and in turn, give you the opportunity to become skilled in radio code and communication.

    Cons

    Atmosphere is, more often than not, stressful. Loud and crowded on weekends. Multiple face-to-face interactions with upset or irritable guests every day. Work schedule can and usually is very stressful as well. Weekends and Holidays are exceedingly difficult to take off. Casino is open every day of the year.

    Penn National Gaming Response

    Mar 20, 2017 – Corporate Recruiter

    We value our employees and everything they do to go the extra mile. By creating a fun and energized work environment and hiring upbeat, service-focused folks, we’ve created a standard for excellence... More

  8. "Amazing place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place towork, excellent team.

    Cons

    Needs more breaks, way more.

    Penn National Gaming Response

    Mar 20, 2017 – Corporate Recruiter

    We appreciate the feedback and thank you for all you do to make this a great place to work too!


  9. "One of the best companies I have ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, PA
    Former Employee - Anonymous Employee in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn National Gaming (More than a year)

    Pros

    Truly and genuinely care for their employees.

    Cons

    Salaries are almost non-negotiable.

    Penn National Gaming Response

    Mar 20, 2017 – Corporate Recruiter

    Thank you for the comments and feedback.


  10. Helpful (1)

    "Great stable job, benefits are okay, a ton of good people working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Wyomissing, PA
    Former Employee - Marketing in Wyomissing, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Penn National Gaming full-time (More than 10 years)

    Pros

    The people at coporate, the experience of getting to work with different casino properties & the in-house gym, the travel

    Cons

    The benefits package is lacking at the corporate level. The lower level employees face greater obstacles to advance in the company

    Advice to Management

    Promoting from within is not a bad thing. Bringing in outside talent over a qualified in-house candidate is a quick way to decrease the overall morale of the team.


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