Penn National Gaming Reviews | Glassdoor

Penn National Gaming Reviews

Updated August 15, 2017
187 reviews

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3.1
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Approve of CEO
Penn National Gaming CEO Timothy J. Wilmott
Timothy J. Wilmott
42 Ratings

187 Employee Reviews

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Pros
  • There are great people that work here (in 9 reviews)

  • Great place towork, excellent team (in 9 reviews)

Cons
More Pros and Cons

  1. "Worst Employer Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Supervisor in Jamul, CA
    Former Employee - Food and Beverage Supervisor in Jamul, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Penn National Gaming full-time (Less than a year)

    Pros

    The pay was decent, and the co-workers were the only pro

    Cons

    Lack of leadership, Management, work environment, abusive tones by senior leadership, disrespectful bosses, childish petty office games, retaliatory practices towards whistle blowers.

    Advice to Management

    Look into how the Food and Beverage department is being mismanaged, and review your Management's behavior towards employees. You could also develop an actual training guide for your supervisors.


  2. "Bizzaro world Casino"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grantville, PA
    Former Employee - Anonymous Employee in Grantville, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Penn National Gaming full-time (More than 3 years)

    Pros

    Conveniently located off of 81, right out to the middle of a wheat field.

    Cons

    Management are either incompetent, don't care, or both. Pay is the lowest I've ever seen for Casino work.

    Advice to Management

    Most of you should quit and get a job you are good at, although I can't think of what that might be. Amazon is hiring, but you would actually have to have ethics and do some real work.

  3. Helpful (1)

    "Floor Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Supervisor in Columbus, OH
    Former Employee - Floor Supervisor in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Penn National Gaming full-time (More than 3 years)

    Pros

    Fun position, you gain industry experience, full authority over area you are supervising, ongoing exposure to all areas floor games except poker.

    Cons

    Poor training, very unprofessional management. Gaming managers are biased against new hires, favoritism abounds within management. State Gaming standards and laws are compromised in order to appease corporate revenue.

    Advice to Management

    Unless you start cleaning up the favoritism and rule bending that is prevalent, you are due for some serious HR law suits.


  4. "Steady but unrewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people to work with.
    Fast paced environment.
    Easy work with minimal skill set
    Middle management is open to feedback and honest communication

    Cons

    Unpaid job related training
    Low compensation for the market/industry
    Upper management is nearly impossible to talk to
    VERY poor health benefits
    Few advancement opportunities

    Advice to Management

    Take the time to hear your employees feedback directly. Quit cutting health benefits while raising costs. Compensate fairly for training and career development


  5. "Not worth the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Penn National Gaming full-time

    Pros

    They pay well, offer a free gym on site, free drinks, fruit during the day.

    Cons

    Do not give clear direction, outline expectations, or even train you properly. Are condescending and unhelpful when asked direct questions. Senior management cannot handle honest feedback.

    Advice to Management

    Don't expect your employees to do well, or be happy in the workplace, if you cannot outline clearly your goals and expectations. And drop the ridiculous overuse of jargon.


  6. "Company is the best company I've worked for. They strive to make the employees happy almost to the point it's negative."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Tech in Toledo, OH
    Current Employee - Facilities Tech in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Penn National Gaming full-time (More than a year)

    Pros

    Great opportunities to move up if you qualify , fun atmosphere where they try their best to make us happy, great equipment to get work done, supportive leadership with the exception of a few most leadership is helpful at wanting to see you rise up the ranks.

    Cons

    The fun atmosphere tends to lead to a complacent atmosphere. The leadership wants to be everyone friend and that leads to disrespect. The union also supports workers that shouldn't be supported and makes the good workers want to leave because they are overworked.

    Advice to Management

    If you want to get a handle on high turnover stop treating the working base like kids that need prizes for doing their job. Stand up to the union and get rid of the ridiculous point system.


  7. "Great place to Work Happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Penn National Gaming full-time

    Pros

    Know how to exemplify Core Values- especially Employee Appreciation!! Always treating employees well from free Health & Wellness Fairs to Free Employee BBQ'S to All Employee Appreciation Events!! Great place to work!! I've worked here for over 4.5 years and as long as I can, I plan on staying with Penn!

    Cons

    None to report as long as you come to do your job, you are all set!

    Advice to Management

    Keep up the good job!

  8. Helpful (1)

    "Core Value # 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charles Town, WV
    Current Employee - Anonymous Employee in Charles Town, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Penn National Gaming full-time (More than 10 years)

    Pros

    They truly live by their Core Value #1 - Employees Are Our # 1 Priority. Great benefits, 401K, HAL, paid breaks, Café, drawings, A health clinic for team members and their families, advancement opportunities, computer access -just to name a few.

    Cons

    Absolutely no cons to report


  9. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Charles Town, WV
    Former Employee - Chef in Charles Town, WV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Penn National Gaming full-time (More than 8 years)

    Pros

    Met a lot of great people to work with. Liked the different culture of employees. Loved the job that I did.

    Cons

    Management does not communicate with the Chefs. Lack of communication and support. Too many hours working with lack of employees and not enough pay. Pay is lower than the community stores.

    Advice to Management

    Have a backbone for your employees. Be a leader.


  10. "Enjoyable At Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Penn National Gaming full-time

    Pros

    Work with interesting people and have a lot of freedom.

    Cons

    Culture can sometimes be depressing or oppressive

    Advice to Management

    Reward good work and listen to some of the employee input


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