Pennymac Reviews

Updated May 25, 2022

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Found 954 of over 1,034 reviews

3.4
55%
Recommend to a Friend
76%
Approve of CEO
Pennymac CEO  David Spector
David Spector
412 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great people and move quickly as compared to the larger institutions(in 72 reviews)
  • "Pay was decent and overtime was offered when 'they' needed us and WE pulled through for 'them'.(in 51 reviews)
  • "I have been with the company for several years now and can say that PennyMac has a great culture.(in 22 reviews)
  • "Coworkers are great.(in 16 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Pennymac and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    Promoted in less than 6 months to 6 figure management position

    Feb 24, 2022 - Sales Manager in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pennymac provides a Rewarding, Challenging, Energetic, Caring, Honest place to grow as a loan office and monetize your skills and work ethic.

    Cons

    I don't say this lightly, but there isn't a downside to working at Pennymac. The chance to achieve is there. The opportunity to rapidly grow your career is there.

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    4 people found this review helpful
  2. 5.0
    Current Employee, more than 5 years

    Great company and benefits

    May 18, 2022 - Instructional Designer in Moorpark, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Terrific corporate culture and concern for employees and customers.

    Cons

    Hard to have a con when it's perfect.

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  3. 4.0
    Former Employee, less than 1 year

    Great Pay Tedious Job

    May 24, 2022 - Call Center Representative in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay standard hours 8 to 5 weekends off

    Cons

    Tedious job. Calling elderly home owners asking them to refinance on their home loan. working from home. Everyone was friendly. I was micromanaged a lot after awhile.

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  4. 4.0
    Current Employee

    *

    May 24, 2022 - Operations Manager in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent work culture and collaboration

    Cons

    Low pay for hours required

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  5. 4.0
    Current Employee, more than 3 years

    Ok overall

    May 20, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is good, people overall are very nice.

    Cons

    Requiring return to the office. Really missed the boat not transitioning to remote permanently for as many people as possible, and cutting down on facilities expenses. No yearly raises, not even COLA.

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    1 person found this review helpful
  6. 4.0
    Former Employee, more than 5 years

    Good employer

    May 21, 2022 - Ops Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Career advancement opportunities and stability

    Cons

    Salary is low compared to competitors and management support

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  7. 5.0
    Current Employee

    Great place to work

    May 18, 2022 - Pennymac in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great life work balance great company overall

    Cons

    I have no cons about this place

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  8. 4.0
    Former Employee, less than 1 year

    typical high volume call support

    May 17, 2022 - Technical Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy position with good resources for a typical call center environment. High volume be ready to work hard and fast.

    Cons

    Volume maybe a bit much for unexperienced or someone not good at multi tasking.

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  9. 5.0
    Former Employee, more than 1 year

    Nice place to work

    May 16, 2022 - Home Loan Specialist in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall great company to work for. Coworkers make the day enjoyable. Great benefits package.

    Cons

    Heavy workload on a regular. Quantity over quality

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  10. 5.0
    Former Employee

    Great Company

    May 16, 2022 - Loan Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great commission and earning potential

    Cons

    Mortgage rates determine your fate. Laid off due to volatility of market despite performance.

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Viewing 1 - 10 of 954 Reviews

Pennymac Reviews FAQs

Pennymac has an overall rating of 3.4 out of 5, based on over 1,034 reviews left anonymously by employees. 55% of employees would recommend working at Pennymac to a friend and 50% have a positive outlook for the business. This rating has decreased by -15% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Pennymac employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Pennymac. This rating has decreased by -12% over the last 12 months.

55% of Pennymac employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pennymac 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Pennymac to be workplace, career development, coworkers and the cons to be culture, management, benefits.

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