Pensco Trust Company Reviews | Glassdoor

Pensco Trust Company Reviews

Updated August 4, 2017
25 reviews

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3.2
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Curtis A. Glovier
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25 Employee Reviews

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  1. "People make the job enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pensco Trust Company full-time

    Pros

    The people make Pensco an enjoyable place to work. Don't have to take your work home. Public transportation is subsidized. Casual dress code.

    Cons

    For an IRA custodian, it's disappointing that the company has a mere 1% match on their 401k program.


  2. "Financial Information Accuracy Not Valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Pensco Trust Company full-time (More than 5 years)

    Pros

    Good Benefits and overall upbeat employees to work with.

    Cons

    Financial projections were exaggerated and overly optimistic; the integrity of financial information was not valued.

  3. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Most of the people there were friendly and helpful.

    Cons

    Does not appreciate the staff.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor - Operations Cash Services in Denver, CO
    Current Employee - Supervisor - Operations Cash Services in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pensco Trust Company full-time (More than a year)

    Pros

    Friendly environment. Management recognizes hard work and being proactive. Always open to ideas.

    Cons

    The industry is always changing so can be hard to stay ahead of the curve if you aren't prepared.


  5. "Create better benefits to attract more talents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Pensco Trust Company full-time

    Pros

    Nice people and supportive environment

    Cons

    low compensation compared to industry average, no opportunity for advancement.


  6. "Growth and Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pensco Trust Company full-time (More than 3 years)

    Pros

    Career advancement, fun work environment

    Cons

    Insufficient staffing, technology limitations, some red tape

    Advice to Management

    Working at PENSCO is a great opportunity for career advancement. People who are good at identifying opportunities for contribution, learning/training, and collaboration are pulled up in the company. The people that work at PENSCO are fun loving and there is a lot of great camaraderie within and among teams. There is just the right amount of challenge on a daily basis for your day to not be monotonous and suggestions for change and improvement are encouraged by management.


  7. "operations"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pensco Trust Company full-time

    Pros

    good location, decent co workers

    Cons

    boring, bad management, no clear transparency

  8. "PENSCO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pensco Trust Company full-time

    Pros

    Good people and growing demand for services.

    Cons

    Need to invest in people and technology

    Advice to Management

    Great opportunity. Need to improve culture, technology, and commitment to key players


  9. "STAY THE EF AWAY!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Service Representative in Denver, CO
    Current Employee - Senior Client Service Representative in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pensco Trust Company full-time (More than a year)

    Pros

    The people that work here are great, and truly do their best. But there are good people everywhere.

    Cons

    There are so many things wrong with this place. It is essentially EVIL. They have found a way for people to use their hard earned retirement funds for "Alternative Assets" - real property, private equity, and debt instruments. You have two kinds of clients: those who know how to take advantage of the system and mom/pops who are taken for a ride. The company makes so much of the top 10% of clients with the highest net worth, that they just let the mom/pops chase their tales. The Client Service call center generally has hold times of 20 mins or longer. None of the procedures work as they should. Management is highly disconnected with how they want things to work, and how they really do. It is almost impossible to assist clients, as processes are so broken, you cannot get simple things done, and most of the time, we are correcting mistakes than anything.

    Advice to Management

    Don't hide your fees. Let people know what they are buying. Care about ALL clients, not just the ones you make money off of. Your employees are unhappy. FIND OUT WHY!!!


  10. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed, friendly work environment. Nice people to work with, lots of laughing throughout the day followed by happy hours with co-workers

    Cons

    Most of the job can be very tedious. Lower wages than most financial institutions for their employees. Management shares the bare minimum with employees about upper management decisions, usually springing big announcements the day they happen.

    Advice to Management

    Be transparent with your employees and compensate them better


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