Pentaho Reviews | Glassdoor

Pentaho Reviews

Updated July 11, 2017
68 reviews

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3.3
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Pentaho Chairman and CEO Quentin Gallivan
Quentin Gallivan
44 Ratings

68 Employee Reviews

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Pros
  • Pentaho has a very flexible work environment (in 6 reviews)

  • Might allow different weightage of Big Data capabilty as a part of Hitachi's overall portfolio (in 5 reviews)

Cons
  • This is the companies MO (they get to market late with everything and then wonder why no one wants it (in 4 reviews)

  • No doubt the company will be fully amalgamated into Hitachi with the innovation and dynamism of a disruptive open-source vendor totally lost (in 3 reviews)

More Pros and Cons

  1. Helpful (4)

    "Sales is a revolving door..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in San Francisco, CA
    Current Employee - Inside Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pentaho full-time (More than 3 years)

    Pros

    The office in SF has awesome views
    Many of the office staff females are very attractive
    Sometimes management will treat you to dinner

    Cons

    I am in sales and from that standpoint it's a revolving door of people.
    Nobody makes quota then you get fired after building your pipeline.
    Don't take my word for it. Check out all the past people who have worked there in sales
    on LinkedIN.
    The CEO often goes on wild, incomprehensible rants he calls "motivational talks"

    Advice to Management

    Set realistic goals for your sales staff and it will not be a revolving door.


  2. Helpful (10)

    "Best place to work IF you need to get paid while looking for the job you really want!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pentaho full-time (More than a year)

    Pros

    Pros: Richard Daley (founder) is a pioneer and is great to work with. He has got a great vision and strategy. The open source technology is fundamentally great for the SMB space. Selling into this space where customers have smaller budgets and the backend (ETL) is more important is fairly easy. The open source community loves Pentaho’s open source beginnings.

    Cons

    Cons are regarding the above pioneer Richard Daley. Unfortunately the guy with the great vision and understanding of what is needed to make the technology “Enterprise” ready and overall better is overlooked when making product/release decisions. Therefore, the product has gotten worse. Proven by Gartner- Pentaho has highest number of unhappy customers. From a technology perspective, if you are in sales, and you are going to sell something, and you’re going to a midsize startup, this is not where you want to be or what you want to sell. Largest number of unhappy customers???

    Oracle customers are unhappy but still buy out of necessity and name. You come here, without a name like Oracle and already established unhappy customers…….good luck!

    Company Culture:

    Bad, Bad, Bad.

    Reviews here are a bit of smoke and mirrors as well. Obviously marketing added their own reviews to make things look better. In my 20 years of Enterprise sales at startups and large enterprises, I’ve never seen so much dysfunctional behavior from the management. The culture is horrible. For the few folks that have spent significant time there (not many), when asked why they are still there, the answer is always the same. Not that they love their job, it’s a great environment, they are making money, or learning…. It’s because they have a lot of stock. Pretty lame reason to stick with being miserable.

    Overall most people ARE miserable. Turnover is very high. In the last 7 months of being there before my departure (I found a much better environment to be in) they’ve lost almost all of their west sales team that I was on. Lost as in people quit! Managers are micro managers. Which isn’t all that bad if they have other good managerial qualities, but unfortunately they don’t. Manager for the west would be much better suited as an individual contributor. He lacks managerial skills, and leadership qualities. Is a “Me” guy. This is coming from someone who made money, and hit his number, yet couldn’t take the BS.

    Overall one of the worst organizations overall I’ve ever known or have been a part of. Same goes for every unit within the company aside from the engineers- Who are hard working and dedicated, and go the extra mile. They were a pleasure to work with.
    Do yourself a favor, if you need a job, take this one, knowing you will be going through a similar process to that of a farm system in baseball (buying time until you go to a real team/Job). Put up with the BS, say you are committed, then take the better job that comes along.

    PS- if you think anything said above isn’t valid- During your interview process, request to know if you are a backfill, and what happened to the person before you. Ask about the amount of turnover. How long the average tenure per rep is. Make sure you get your job role, territory, and accounts in writing before you start. They should be able to provide you this detail level of info to you very easily, I mean, they are an analytics company right?

    Advice to Management

    I knew 2 days into the gig I was out. From the other senior reps telling me this place wasnt the place to be, to the way the management interacted with the reps, to the silent sales floor, I decided to keep on interviewing.

    Hopefully the executive staff will eventually see that a lot of good/successful reps are leaving frequently. And maybe then, just maybe they will realize the reason. If they don’t, they soon will because soooo much turnover effects sales(which will open their eyes). And the manager that constantly puts the blame on the reps, eventually will be found out as a fraud.

    There is only so much finger pointing one can do. This company has a chance if they gut the management team.

    “Definition of Insanity: doing the same thing over and over and expecting a different result”

    Pentaho Response

    Feb 24, 2014 – Human Resources

    Thanks for taking the time to provide your feedback. We value all input and appreciate your comments on the company’s strong open source background. It’s unfortunate to hear about some of your... More

  3. Helpful (8)

    "Unstructured Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support in Orlando, FL
    Current Employee - Tech Support in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pentaho full-time (Less than a year)

    Pros

    Atmosphere was laid back, and has a good floor plan.. has a bar and free soda

    Cons

    Terrible interview questions
    Managers do not know how to Decipher Good potential employees and bad
    people looked like they hated their job

    Advice to Management

    Do not base your understanding of a prospected employee off of a role play scenario made up on the spot... Prospects do not know your structures or systems you use , so asking them how they would handle a scenario/ trouble shoot a Pentaho issue is not a valid question. the information is not there nor the training... Again bad interview questions = Bad Management.. Find other opportunities


  4. Helpful (8)

    "Decent product, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pentaho full-time (More than 3 years)

    Pros

    401k match, good health benefits, unique product

    Cons

    Micro-management, lack of quality leadership and product roadmap, overwhelmed workforce, politics, short-sighted management and executives, tons of turnover, lots of talk about fun and caring culture but still a bottom-line oriented top-down corporate culture at the end of the day. middle managers pretend to be your buddies when they are trying to figure out new ways to orient their bottom line and look good for their big-wig bosses. lower compensation than average.


  5. Helpful (5)

    "If you have no other options this is a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pentaho full-time (More than a year)

    Pros

    Good benefits that is all

    Cons

    As others have mentioned Marketing Mafia - they care only about themselves, they do not help sales, they want you to convert leads that aren't real. when you refuse they convert them anyways and claim victory. the sales percentages are VERY low, the quotas are VERY high. The territories are shrinking given they need to hire so many people to hit their number they will literally hire any warm body to fill a sales job. the culture is terrible- the product team is clueless. Everyone is spending all their time chasing an "new technologies" that by the time it comes to market it will be lightyears behind the competition. This is the companies MO (they get to market late with everything and then wonder why no one wants it. Worst culture I have been part of.

    Advice to Management

    Everyone that has been here since the acquisition should be fired. They don't want to work hard, they don't want to really succeed. This place has become the breeding ground for complacency.


  6. Helpful (4)

    "Attention!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hitachi now. Might allow different weightage of Big Data capabilty as a part of Hitachi's overall portfolio.
    Some professional humans at delivery.
    Data Integrator is a good one.
    Nice community (non-commercial Open Source party).
    Built a solid customer base when tech and market were in line...

    Cons

    Significant fluctuation, nearly all (the talented and indipendent ones) Sales Reps left due to a very unpleasant change of work environment incl. the establishment of a blame culture...

    Advice to Management

    Do you believe in reporting art and "agile" territorry/opp allocation or sales profession and contributors?
    Do you reallly think that Marketing and ISR living in a plastic world are able to qualify and steer business better than Field Sales Reps?


  7. Helpful (4)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pentaho full-time (More than 3 years)

    Pros

    Technology. Previous focus toward open-source, although now totally lost

    Cons

    Organisational Structure
    Micro-management by Marketing is like you've never known

    The company is more interested in generating sales accepted leads, over generating genuine business opportunities. Lost in process, with inadequate managers pretending to be leaders - it's such a waste for a company with such amazing technology to be weighed down by incompetence of so called leaders in the business. No doubt the company will be fully amalgamated into Hitachi with the innovation and dynamism of a disruptive open-source vendor totally lost. This company is going nowhere fast, and it all comes down to micro-management and poor strategy. Not the technology.

    Advice to Management

    Stop attempting to control everything within sight. Have you not learned any culture and management lessons from Silicon Valley over the past few years. This is not 1980 - it's 2016. Wake up

  8. "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nice people. Nice offices. Some degree of flexibility.

    Cons

    Every thing. Literally every single thing.

    Advice to Management

    Train, train and train again


  9. Helpful (5)

    "Pentaho not recommended .... at all."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend

    Pros

    The company has a unique and justified position in the crowed business intelligence market. They offer a nice tech stack at a reasonable price point. Employees are generally friendly and want to do well by the company.

    Cons

    Company experiencing pressure from a variety of market factors: pressure from large BI vendors who are now offering substantially lower entry point pricing, pressure from niche vendors such as Tableau Software, Yellowfin, and many others who are have beautiful light BI offerings at a better price than Pentaho. Company does not value sales. Company does not value employee contribution. Executives are disconnected from the business. Senior management must not have gone to business school as they are hiring their friends, family, etc and not placing the best resource in leadership roles. CEO is bored or tired and not involved in the day to day management of the business. Company has changed strategic direction 4 times in the past 2 years. There is no way to execute when senior manage does not lead.

    Advice to Management

    Stop hiring your friends to lead the company. Pick a strategy and stick to it for more than six months. Reward good performance with acknowledgement. On sales side, tell your senior management team to go to a seminar on what it is like to sell in 2011. 1996 does not work any more, seriously! You are losing all your top talent. Don't give up. Care!


  10. Helpful (2)

    "HR and their new Success Factors process is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pentaho full-time (More than 3 years)

    Pros

    1. Company is in a hot space (analytics)
    2. High energy environment

    Cons

    Success Factors was brought in last year by the new HR. It is a joke, even to the line mangers. They literally say that we "have to" fill this out to meet our duties as manager.
    What Pentaho doesn't get is that a tool is not going to solve your company performance. Managers need to be able to set guidelines and know how to INSPIRE. Although the company is about 200 people there is quite bit of hierarchy and a lot of new managers have never been managers before.
    The results: performance suffers, promotions are not tied into clear goals and line managers don't know how to motivate. But, we all filled out a lot of forms and spent heck of time on it!!!!!

    Advice to Management

    Make sure you help line managers lead, not just manage your process. Maybe even talk to the people and ask them how they feel. Is the new process helping them? Or was it just a check mark on the new HR process? Figure out a way to motivate and inspire people.


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