People's United Bank Reviews | Glassdoor

People's United Bank Reviews

Updated July 17, 2017
304 reviews

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2.9
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Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
126 Ratings

304 Employee Reviews

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Pros
  • The bank has a solid work/life balance philosophy for all associates (in 14 reviews)

  • Great people to work with everywhere you go (in 15 reviews)

Cons
  • Upper management doesn't care about branch employee's hardship (in 25 reviews)

  • Working with difficult customers and making individual sales goals (in 15 reviews)

More Pros and Cons

  1. "Financial Service Associate- Banker II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Stamford, CT
    Current Employee - Personal Banker in Stamford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at People's United Bank part-time (More than 8 years)

    Pros

    - Location of job.
    - 401k benefits.

    Cons

    - No salary increases.
    - No division of responsibilities with recent title changes.

    Advice to Management

    - Lack of incentive in relation to salaries.


  2. "Stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker III in Hartford, CT
    Current Employee - Banker III in Hartford, CT
    Doesn't Recommend
    No opinion of CEO

    I have been working at People's United Bank (More than 3 years)

    Pros

    Great learning experience, holidays and PTO, Good community of Co-workers (everyone helps everyone)

    Cons

    pay, high turn over rate, short staffed often, hard to get noticed for achievements

    Advice to Management

    Don't let your good employees leave. Promote from within

  3. "Banker I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker in Boston, MA
    Current Employee - Banker in Boston, MA

    I have been working at People's United Bank full-time (Less than a year)

    Pros

    Great potential for Growth within the company if you're driven and self starter. Pay is competitive with other financial institutions close by.

    Cons

    Upper management is beginning to micro-manage the branches.

    Advice to Management

    Continue to care about your employees and treat them as team members and not just a Revenue number.


  4. "Good bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Chesterfield, NH
    Current Employee - Customer Service Manager in Chesterfield, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 5 years)

    Pros

    Working in a banking environment, because I have been in banking for 14+ years, and I enjoy the industry and working with customers.

    Cons

    High pressured Sales! Way too much paperwork. Should be streamlined better. A simple address change goes to way too many departments, and is difficult for the customer to make the change.

    Advice to Management

    Trust your manager's judgement, and stop always questioning their integrity. Also, stop forcing sales goals on to branch personnel. You can't force bank sales, it is not the right thing to do with customers. If you are a good banker, you will know what to offer your customers, and assist them properly and professionally. You will not con them into products and services they do not need or want. All banks are high pressure sales now though...sign of the times. That's why I do not work in the banking industry any longer. I can not in good conscious force customers into products and services that are not in their best interest. I am very happy in my new managerial role in another industry. (much higher salary too)


  5. "Banker III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Customer Service in Bridgeport, CT
    Current Employee - Financial Customer Service in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 3 years)

    Pros

    Good for getting experience at banking , and the bank give you a lot of opportunities to grow at the company every 6 months or depending how fats you learn .

    Cons

    The pay rate starting without experience is about $13.00


  6. "It was a good experience to gain experience to build a resume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in New Haven, CT
    Former Employee - Senior Customer Service Representative in New Haven, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at People's United Bank part-time (More than 3 years)

    Pros

    The pay is decent and the benefits are good. It is a great place to gain office experience. It is also a great place to build yourself professionally.

    Cons

    There isn't much room for growth. The hours in the stop and shop branches aren't ideal. The pressure to produce sales can be overwhelming at times.


  7. "Doesn't know how to handle its size."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury Management Representative in Williston, VT
    Former Employee - Treasury Management Representative in Williston, VT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at People's United Bank full-time (Less than a year)

    Pros

    Coworkers were nice
    Location was easy to get to

    Cons

    HR was not available
    Not properly informed on benefits and 401K
    Department was a catch-all
    Company does not have good values at the corporate level

    Advice to Management

    Please make Treasury Management JUST Treasury Management, not a place for the regular call center to send people when they don't know what's going on.

  8. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Bridgeport, CT
    Current Employee - Branch Manager in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 3 years)

    Pros

    Good pay and benefits. Flexible to go out on business calls and networking. Career growth. Good work life balance. Upper management support.

    Cons

    Cutting back on staff. Micro managed. Over worked. Expected to be a Jack of all trades. If something goes wrong all fingers point to you.

    Advice to Management

    Back off on the micromanaging. Too many unnecessary forms that slow down sales production.


  9. "Banker IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker IV in Hauppauge, NY
    Current Employee - Banker IV in Hauppauge, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank part-time (More than 3 years)

    Pros

    Liberal pay grade willing to work with your schedule

    Cons

    The hours we close put me in the height of traffic. Making a 15 minute ride an hour sometimes.


  10. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Bridgeport, CT
    Former Employee - Financial Center Manager in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time (More than 10 years)

    Pros

    The organization has an incredible managerial learning program to bolster the capabilities of new managers and experienced managers. The bank has a solid work/life balance philosophy for all associates.

    Cons

    Limited opportunities to move into Senior Management, which could be frustrating to high performers. As a regional financial institution, there are limited opportunities for non-retail banking roles.

    Advice to Management

    The Senior Management team should seek to invest in viable technologies to better assist all clients and attract new talent to the bank in order to build and execute a sustainable long-term strategy.


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