People's United Bank Reviews | Glassdoor

People's United Bank Reviews

Updated May 21, 2017
290 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
118 Ratings

290 Employee Reviews

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Pros
  • The bank has a solid work/life balance philosophy for all associates (in 14 reviews)

  • Great people to work with everywhere you go (in 15 reviews)

Cons
  • Upper management doesn't care about branch employee's hardship (in 23 reviews)

  • Working with difficult customers and making individual sales goals (in 15 reviews)

More Pros and Cons

  1. "It was a good experience to gain experience to build a resume."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in New Haven, CT
    Former Employee - Senior Customer Service Representative in New Haven, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at People's United Bank part-time (More than 3 years)

    Pros

    The pay is decent and the benefits are good. It is a great place to gain office experience. It is also a great place to build yourself professionally.

    Cons

    There isn't much room for growth. The hours in the stop and shop branches aren't ideal. The pressure to produce sales can be overwhelming at times.


  2. "Doesn't know how to handle its size."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury Management Representative in Williston, VT
    Former Employee - Treasury Management Representative in Williston, VT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at People's United Bank full-time (Less than a year)

    Pros

    Coworkers were nice
    Location was easy to get to

    Cons

    HR was not available
    Not properly informed on benefits and 401K
    Department was a catch-all
    Company does not have good values at the corporate level

    Advice to Management

    Please make Treasury Management JUST Treasury Management, not a place for the regular call center to send people when they don't know what's going on.


  3. Helpful (1)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Bridgeport, CT
    Current Employee - Branch Manager in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 3 years)

    Pros

    Good pay and benefits. Flexible to go out on business calls and networking. Career growth. Good work life balance. Upper management support.

    Cons

    Cutting back on staff. Micro managed. Over worked. Expected to be a Jack of all trades. If something goes wrong all fingers point to you.

    Advice to Management

    Back off on the micromanaging. Too many unnecessary forms that slow down sales production.


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  5. "Banker IV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker IV in Hauppauge, NY
    Current Employee - Banker IV in Hauppauge, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank part-time (More than 3 years)

    Pros

    Liberal pay grade willing to work with your schedule

    Cons

    The hours we close put me in the height of traffic. Making a 15 minute ride an hour sometimes.


  6. "Great Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Bridgeport, CT
    Former Employee - Financial Center Manager in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time (More than 10 years)

    Pros

    The organization has an incredible managerial learning program to bolster the capabilities of new managers and experienced managers. The bank has a solid work/life balance philosophy for all associates.

    Cons

    Limited opportunities to move into Senior Management, which could be frustrating to high performers. As a regional financial institution, there are limited opportunities for non-retail banking roles.

    Advice to Management

    The Senior Management team should seek to invest in viable technologies to better assist all clients and attract new talent to the bank in order to build and execute a sustainable long-term strategy.


  7. "Various positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brattleboro, VT
    Former Employee - Anonymous Employee in Brattleboro, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time (More than 3 years)

    Pros

    If you are coming externally the pay can be good if you negotiate. If you work in an operations center they have activities and events to keep employees active and involved. Lots of room for growth if you live near an ops center. Management has always been great

    Cons

    Some departments are treated unfairly. I.e. They get to leave early and get paid while others work past the 5oclock mark and don't get paid. If you start as a teller and transfer your pay will be significantly lower than it should be. Rarely are people fired for making reoccurring mistakes

    Advice to Management

    Really work harder to hire better people. I cannot tell you how many times a day/week I found errors from the same people and action was rarely taken by supervisors/managers. Also dress code should be enforced more in ops centers. There would be days when people would walk over to my desk with bare feet because they left their flip flops at their desk. Very unprofessional.


  8. "People's United"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Portfolio Management in Danvers, MA
    Current Employee - Vice President, Portfolio Management in Danvers, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 5 years)

    Pros

    Employees are recognized for their achievements, several employee appreciation events, flexible schedules

    Cons

    Compensation may not be up to market standards, based off previous/current salary levels

    Advice to Management

    Adjust salaries based on the employees skills and contributions, not relative to current compensation levels


  9. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Haverstraw, NY
    Former Employee - Teller in Haverstraw, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at People's United Bank (Less than a year)

    Pros

    horrible management. Most managers do not know what they are doing.

    Cons

    nice coworkers. That's the only good thing I can say about this company.


  10. "call center customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bridgeport, CT
    Former Employee - Anonymous Employee in Bridgeport, CT
    Doesn't Recommend

    I worked at People's United Bank part-time (More than 3 years)

    Pros

    Liked all the coworkers I worked with, had a good supervisor, liked the rewards and recognitions.

    Cons

    if needed extra training, it wasn't given, supervisors got upset when you were off the phone and had to use the bathroom


  11. "Senior Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Associate in Stratford, CT
    Current Employee - Senior Customer Service Associate in Stratford, CT

    I have been working at People's United Bank (More than a year)

    Pros

    You get a 401K and benefits as long as you work at least 30 hours per week. Great PTO time as well.

    Cons

    Working with difficult customers and making individual sales goals.


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