People's United Bank Reviews | Glassdoor

People's United Bank Reviews

Updated November 8, 2017
104 reviews

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3.0
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People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
28 Ratings

104 Employee Reviews

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Pros
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More Pros and Cons

  1. "Lending Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending Assistant
    Current Employee - Lending Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than a year)

    Pros

    Management is pretty easy to talk to.
    Pay isn't bad for the work
    Opportunities are all over the place. Just need to be willing to go get them.

    Cons

    Human Resources is terrible
    Training is non-existent
    Benefits seem to get worse every year


  2. "Great if you are into a sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative
    Former Employee - Senior Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time (More than 3 years)

    Pros

    Great paid time off, nice incentives, a lot of room for growth with provided free training.

    Cons

    Pushes everyone way too hard to make sales goals.

    Advice to Management

    I understand that you need teller referrals so a company can make a profit, but at a certain point, you should take it easy on the employees and not be so pushy and cause a stressful working environment.

  3. "Opportunity to grow talents at a cost."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at People's United Bank full-time

    Pros

    Great learning in regards to important doctrines and safety practices - an opportunity to build a strong work ethic and learn about handling money responsibly. Overall a good brand with New England roots and a classy presentation in the community.

    Cons

    Highly sales oriented and punitive in practice internally. At times a culture of resentment and/or angst. Hard to grow positivity and Team closeness in the workplace due to high competition in market and amongst coworkers.


  4. "People's United Bank Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at People's United Bank part-time

    Pros

    High growth potential.
    Friendly work environment.

    Cons

    Strict with sales goals.
    Long bank hours.

    Advice to Management

    Management is good overall. Employee transfers should be kept to a minimum.


  5. "Change is NEEDED to retain good staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at People's United Bank full-time

    Pros

    I will say that I'm impressed with the "hybrid" banker style of no tellers .

    Cons

    Favoritism ! While it will never be admitted the top performers usually intimidate their immediate manager . Thus being overlooked for career advancement. The typical corporate steak on a treadmill " let re-evaluate in 6 months " aka let us milk you a lil more by then maybe you will have quit , or settled for the cents on the dollar raise . Only to observe other under performing staff (based on sales excel spreadsheets not opinion) get promotions, raises and certifications simply because they were offered a job at another location ...

    Advice to Management

    If you aren't going to pay for performance individually. Find a way to retain the staff that generates revenue, stop catering to the staff that simply brown nose ... -with love and appreciation


  6. Helpful (1)

    "Financial Service Associate- Banker II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Stamford, CT
    Current Employee - Personal Banker in Stamford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at People's United Bank part-time (More than 8 years)

    Pros

    - Location of job.
    - 401k benefits.

    Cons

    - No salary increases.
    - No division of responsibilities with recent title changes.

    Advice to Management

    - Lack of incentive in relation to salaries.


  7. "Stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker III in Hartford, CT
    Current Employee - Banker III in Hartford, CT
    Doesn't Recommend
    No opinion of CEO

    I have been working at People's United Bank (More than 3 years)

    Pros

    Great learning experience, holidays and PTO, Good community of Co-workers (everyone helps everyone)

    Cons

    pay, high turn over rate, short staffed often, hard to get noticed for achievements

    Advice to Management

    Don't let your good employees leave. Promote from within

  8. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at People's United Bank full-time

    Pros

    Management training is solid
    For the most part, reasonable sales goals
    Culture fosters idea sharing which can be helpful
    Adequate recognition for performance

    Cons

    Lack of back office support/accountability.
    Lot of Mgmt and back office decisions don't make much common sense.
    Couple steps behind in technology and processes.
    Your average employee's talent level is mediocre so trying to drive results through others can be difficult. Typically, the manager has to be very involved with everything which can be draining.

    Advice to Management

    Truly decide what the bank's focus is, and run with it for a while.


  9. Helpful (1)

    "Good bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Chesterfield, NH
    Current Employee - Customer Service Manager in Chesterfield, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 5 years)

    Pros

    Working in a banking environment, because I have been in banking for 14+ years, and I enjoy the industry and working with customers.

    Cons

    High pressured Sales! Way too much paperwork. Should be streamlined better. A simple address change goes to way too many departments, and is difficult for the customer to make the change.

    Advice to Management

    Trust your manager's judgement, and stop always questioning their integrity. Also, stop forcing sales goals on to branch personnel. You can't force bank sales, it is not the right thing to do with customers. If you are a good banker, you will know what to offer your customers, and assist them properly and professionally. You will not con them into products and services they do not need or want. All banks are high pressure sales now though...sign of the times. That's why I do not work in the banking industry any longer. I can not in good conscious force customers into products and services that are not in their best interest. I am very happy in my new managerial role in another industry. (much higher salary too)


  10. "The People make Peoples"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time

    Pros

    The staff are great, fun group to work with. Smart, hardworking.

    Cons

    There are too many middle managers

    Advice to Management

    Trim middle management fat


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