People's United Bank Reviews | Glassdoor

People's United Bank Reviews

Updated March 29, 2017
91 reviews

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3.0
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People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
21 Ratings

91 Employee Reviews

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Pros
  • The bank has a solid work/life balance philosophy for all associates (in 14 reviews)

  • Great people to work with everywhere you go (in 15 reviews)

Cons
  • Upper management does not know how to manage those under them (in 22 reviews)

  • Working with difficult customers and making individual sales goals (in 15 reviews)

More Pros and Cons

  1. "Changed a lot in last 5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at People's United Bank full-time (More than 10 years)

    Pros

    You have a job, always hiring tellers.

    Cons

    Getting far too big, keeps cutting staff and wants more done with less. People are getting burnt out. Benefits are going downhill too


  2. "poor training program and employee value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Fairfield, CT
    Former Employee - Customer Service Associate in Fairfield, CT
    Doesn't Recommend
    Negative Outlook

    I worked at People's United Bank part-time (Less than a year)

    Pros

    good way to get foot into industry and gain some knowledge.

    Cons

    will find many excuses to avoid paying deserved bonuses, and really low wages. also training methods is very unpractical they would have you do your training for certifications between clients making it very difficult to retain the information.


  3. "FSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at People's United Bank full-time (More than 8 years)

    Pros

    Good place to start but poor room for advanacement

    Cons

    Low paying and not appreciated enough by the company


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  5. "FSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at People's United Bank (More than 5 years)

    Pros

    People are nice. Goals are obtainable

    Cons

    No support from management. Not professional.


  6. "Working for Peoples"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than 3 years)

    Pros

    Flexible hours
    Entry level positions available
    Great referral rewards program
    Great consumer, business & mortgage products

    Cons

    Low pay in comparison to other institutions
    Totally different experience from market to market
    Not a lot of opportunity for growth unless you live in CT (head quarter)
    Micro-managing

    Advice to Management

    Increase pay


  7. Helpful (1)

    "Headquarters Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time

    Pros

    - great PTO policy
    - offers great dental, vision
    - medical is good for preventive care
    - depending on which team you end up with, there is some flexibility with working from home when needed
    - good work life/balance (again, depends on group you end up with)

    Cons

    - company has great pto policy, but direct supervisors indirectly discourage you to take them
    - medical is not good for anything that is not preventive care and it's an HDHP plan, so the company contribution to your HSA (if you choose an HSA) will not be enough if you need medical care often
    - no real title, so salary can be set to anything (and it's hard to argue) because there is nothing to compare it to in the market
    - typical old mind state - corporate - red tape - bureaucracy

    Advice to Management

    Get to know your employees' skills, and capabilities, and allow them to use them. Provide necessary tools to allow them to be successful in their position, this will also keep them engaged, motivated, and intellectually challenged.


  8. "Various positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brattleboro, VT
    Former Employee - Anonymous Employee in Brattleboro, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time (More than 3 years)

    Pros

    If you are coming externally the pay can be good if you negotiate. If you work in an operations center they have activities and events to keep employees active and involved. Lots of room for growth if you live near an ops center. Management has always been great

    Cons

    Some departments are treated unfairly. I.e. They get to leave early and get paid while others work past the 5oclock mark and don't get paid. If you start as a teller and transfer your pay will be significantly lower than it should be. Rarely are people fired for making reoccurring mistakes

    Advice to Management

    Really work harder to hire better people. I cannot tell you how many times a day/week I found errors from the same people and action was rarely taken by supervisors/managers. Also dress code should be enforced more in ops centers. There would be days when people would walk over to my desk with bare feet because they left their flip flops at their desk. Very unprofessional.


  9. "Full time review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at People's United Bank full-time

    Pros

    Salary is OK compared to other banks

    Cons

    Rude market manager.... Def of micro manager


  10. "a/l manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at People's United Bank (More than 3 years)

    Pros

    Lots of exposure to senior management

    Cons

    very stressful, long hours expected regardless of workload

    Advice to Management

    VP and above represents a club that is not easily joined based on qualifications but rather on who you know


  11. "Learning and Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at People's United Bank full-time

    Pros

    Good salaries and benefits with lots of room for advancement in a medium-large organization. Growing company and very driven to keep expanding, acquiring other smaller banks and financial institutions.

    Cons

    Profit-manic, competitive corporate culture with cheesy performance incentives. Poor on decentralizing leadership, deeply understanding and valuing the cultures of smaller companies it acquires.

    Advice to Management

    Keep investing in organizational development, but all the way to the top and bottom. Have senior management required to study the long-term success of organizations whose employees rate highest in happiness and satisfaction and whose positive contributions to the world are not just economic.



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