People's United Bank Reviews | Glassdoor

People's United Bank Reviews

Updated November 8, 2017
332 reviews

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2.9
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People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
141 Ratings

332 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Lending Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending Assistant
    Current Employee - Lending Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time (More than a year)

    Pros

    Management is pretty easy to talk to.
    Pay isn't bad for the work
    Opportunities are all over the place. Just need to be willing to go get them.

    Cons

    Human Resources is terrible
    Training is non-existent
    Benefits seem to get worse every year


  2. Helpful (1)

    "Dysfunction from the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at People's United Bank full-time

    Pros

    I would categorize as a good bridge job for experience.

    Cons

    Poor Benefits. The culture is one of no one will take ownership for a decision with constant finger pointing. Management is only there to pass th buck down the ladder, even with heads of departments and senior executives being incompetent in their functions other than to delegate. There is no direction offered to employees. Business strategy is always a moving target. The management dishonors what they promise employees at the onset. The Bank is cheap applying market standards and compensation across the wide range of new England and south.

  3. "Lacks Organization and Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Hartford, CT
    Former Employee - Teller in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at People's United Bank full-time

    Pros

    It's a stepping stone to get into the corporate world. You develop many skills that could benefit you in the future. You get to communicate and get to know customers. It's a good way to be more outgoing because it is also a sales job.

    Cons

    -There is a lack of organization.
    - The branch is very high risk.
    - It has a high turnover rate.
    - Lack of teamwork.
    - The supervisors and upper management care more about their self-interests than the overall branch.
    - Not an inclusive team.

    Advice to Management

    Regardless of the status of the employee and their credentials, everyone should have the opportunity to elevate within the company. Give everyone the chance to grow.
    Plus, there needs to be more team work. One or two people cannot handle most of the tasks at the branch, everyone must contribute, including the new staff.
    There should be no competition among the employees, everyone is doing their part to excel in their own way, whether they are new or have been around for a long period of time.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Storrs, CT
    Current Employee - Anonymous Employee in Storrs, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank part-time (More than a year)

    Pros

    Great work life balance and great people.

    Cons

    Pay could be a little more competitive


  5. "Commercial Lending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time

    Pros

    Management actively invests in employees and is committed to developing careers. Management is clear on objectives and how to succeed. Recommend.

    Cons

    Lower than market salary, employees have to be proactive in advancing career, otherwise they will be overlooked. Salaries are lower than market and many times one has to threaten to leave before management is willing to give substantial raises. Annual raises are extremely low and bonuses are also low.

    Advice to Management

    Keep investing in young talent and commit to developing them. Culture should not be overlooked. Management needs promote comraderie through team activities including team parties/happy hours.


  6. "WAS a good place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at People's United Bank full-time (More than 5 years)

    Pros

    PTO, 401K, and that's pretty much it

    Cons

    New staffing model leaves branches barely able to operate. Short staffed branches are leading to overworked employees unable to advance their careers due to lack of time for training or career development. Mid and upper management seem to be completely unaware of what's going on at branch level... or they don't care. Average employee talent level is mediocre at best because all talent have left for better jobs elsewhere. No raises. Sometimes you work open to close without taking lunch breaks (but we are forced to indicate lunch breaks on our timesheets) because branches have inadequate staffing coverage to run the branch let alone meet sales goals. The bank was never like this until they fired everyone prior to Suffolk County National conversion. Now Connecticut and SCNB employees are in charge and neither seem to know how to run a bank.

    Advice to Management

    A bank is only as strong as it's infrastructure... Get rid of some of the many unnecessary middle management positions and hire more branch staff, make an effort to keep your existing staff happy and this will lead to less turnover. Invest in technology- get rid of stupid antiquated envelop deposit ATMS, invest in a more efficient core operating system. Oh, and Connecticut isn't the center of the universe- your demographic is much more diverse now as you complete new acquisitions... your cheesy marketing indicates you have much research to do to better understand your customer base.


  7. "poor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank full-time

    Pros

    vacation, benefits, incentive and training

    Cons

    no work life balance at all

  8. "Overall a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at People's United Bank part-time

    Pros

    The people at People's United Bank that work at branch level are fantastic

    Cons

    The days are 10 hours if you work at an in-store branch and the back office is not always helpful


  9. "Great if you are into a sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative
    Former Employee - Senior Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at People's United Bank full-time (More than 3 years)

    Pros

    Great paid time off, nice incentives, a lot of room for growth with provided free training.

    Cons

    Pushes everyone way too hard to make sales goals.

    Advice to Management

    I understand that you need teller referrals so a company can make a profit, but at a certain point, you should take it easy on the employees and not be so pushy and cause a stressful working environment.


  10. "Sales and Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at People's United Bank full-time

    Pros

    Great culture, management and upward mobility

    Cons

    Working long hours is necessary in order to attain your goals.


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