PeopleFluent Reviews | Glassdoor

PeopleFluent Reviews

Updated February 7, 2017
29 reviews

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3.0
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Charles S. Jones
6 Ratings

29 Employee Reviews

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Pros
  • Good culture with good work-life balance (in 14 reviews)

  • Great people to work with, great sales team, great support team (in 14 reviews)

Cons
  • There is absolutely no sense of work/life balance what so ever (in 4 reviews)

  • No cons, however, PeopleFluent is a fast-paced, busy company so you must be willing to work hard in order to succeed (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Arlington, MA
    Current Employee - Principal Software Engineer in Arlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PeopleFluent full-time (More than 8 years)

    Pros

    Fast, Friendly, Focussed Engineering Team

    Cons

    HR team does not act on time

    PeopleFluent Response

    Feb 16, 2017 – Director Human Resources

    We're here to help. If there are specific HR actions that you'd like to discuss, we'd be happy to do so offline to better understand your needs. Please feel free to contact any member of our team ... More


  2. Helpful (10)

    "No thanks - Pass"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Millis, MA
    Former Employee - Anonymous Employee in Millis, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PeopleFluent full-time (More than 3 years)

    Pros

    Honestly, the people you're exposed to while working in the trenches and doing all the dirty work of directors/executives who can't figure out what they want and where the company is going.

    Cons

    Upper management turn over rate is horrible! The CEO/founder, while might appear to charm you over, will have no problem hunting you down and ridiculing you in front of the entire office if you mess up. He has his favorites and everyone who does not fall into that category has been chased out and replaced.

    Depending on where you are within the company there is little to no growth or direction on your career. Writing your goals for the next year while reviewing your achievements from the current year. HA. Way to be a great HR company.

    Advice to Management

    Practice what you preach within your products. Learn how to hire manager/directors and don't let the junior people handle all the work. Treat your employees with respect and consistency or else the good ones will leave (and have been leaving)

    PeopleFluent Response

    Feb 15, 2017 – Director Human Resources

    PeopleFluent prides itself on maintaining a respectful, customer centric, and innovative environment. We recognize our employees work hard and know that the pace isn’t for everyone. We’re ... More


  3. Helpful (1)

    "Pay Well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay Well. Comp Plan is best in the business

    Cons

    employee turnover and employee morale

    Advice to Management

    stick with what works


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  5. Helpful (14)

    "Questionable leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Some really good people
    - Products are rated highly by analysts
    - Health benefits
    - Liberal PTO policy

    Cons

    - Leadership changes too frequently
    - Don't really understand customer service
    - Favoritism by leadership of certain employees at expense of others
    - Overall turnover
    - Perception of what client's want versus what clients really want


  6. "Good people, mellow work environment, lack of interteam management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in Raleigh, NC
    Current Employee - Database Administrator in Raleigh, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at PeopleFluent full-time (More than a year)

    Pros

    Loved the people who worked there. Everyone is friendly and accepting - become a big family.

    The work environment is mellow and casual. Was a great place to start my professional career and gain corporate experience.

    Cons

    The biggest thing I noticed about the company was that transitions from team to team when working on projects was very gray. There weren't many guidelines for handing off data and casework, so a lot of times thinks needed to be sent back for clarification or to be fixed before returning to me to work on. This was slow and inefficient and could easily be improved by enacting management that set guidelines and specific specifications for projects during each phase of development.

    Advice to Management

    Focus more on team transitions with project to avoid the unnecessary lack of clarity that caused a lot of delays.


  7. Helpful (1)

    "Account Manager/Client Executive"

    Star Star Star Star Star
    Current Employee - Account Manager/Client Executive in Irving, TX
    Current Employee - Account Manager/Client Executive in Irving, TX

    I have been working at PeopleFluent full-time (More than 10 years)

    Pros

    Work with a great team of individuals

    Cons

    need to be more customer centric


  8. Helpful (1)

    "Great software will trump shareholder value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Neutral Outlook
    Disapproves of CEO

    I worked at PeopleFluent full-time (More than 8 years)

    Pros

    Many mature development teams working on a portfolio of software that has a wonderful market niche with larger organizations. The engineering side of the organization has some top tier talent who really want to "do things the right way."

    Cons

    Executive management can be somewhat paralyzing in its yearly approach setting and achieving goals. Firefighting legacy applications and customers can drain energy from new initiatives. Yearly plans were often released well into the period being planned.

    Advice to Management

    Continue to focus energy on moving towards future platforms. Continue building trust by delivering on what's promised. Recommit to delivering great software and shareholder value will follow. As an HR software company, spend more time understanding and executing on what allows teams to flourish rather than trying to manage risk by rule of law.


  9. Helpful (5)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cary, NC
    Current Employee - Account Executive in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PeopleFluent full-time (More than 5 years)

    Pros

    Good products and good people, vision is spot on and the opportunity for success is there. With good execution company Gould grow

    Cons

    Management lack of business acumen, treat people poorly, unfair compensation plan for sales, not enough investment in certain divisions of the company to effectively compete

    Advice to Management

    Let your teams help guide you on ideas and strategy


  10. Helpful (5)

    "Culture eats strategy for lunch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at PeopleFluent full-time (More than 5 years)

    Pros

    Can't really think of any.

    Cons

    Morale has been low for a long time. Company tries to buy loyalty as it is forced to pay higher salaries in order to keep employees at all.


  11. Helpful (5)

    "Like any company, they have some issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Developer in Holly Springs, NC
    Current Employee - Principal Software Developer in Holly Springs, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PeopleFluent (More than a year)

    Pros

    Very relaxed work environment with minimal amount of meetings. Tries to keep pace with technology on the newer feature sets.

    Cons

    They sometimes try to take on large projects that they don't have the resources to accomplish or execute well, and end up selling our customers short. There is an abnormally high amount of technical debt in the company that they are only paying interest on. They ship three times a year, but maintain they are an agile and DevOps company.

    Advice to Management

    Hire a UI/UX team that actually produces code and usable assets for product teams to consume. Photoshop renderings make development and implementation exponentially more costly than any company should reasonably pay for. Listen to the development teams more when it comes to direction on how to integrate technology rather than pushing directives down from people who haven't coded anything in years.



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