PeopleMatter Reviews | Glassdoor

PeopleMatter Reviews

Updated October 24, 2017
50 reviews

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3.7
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Nate DaPore
40 Ratings

50 Employee Reviews

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Pros
  • Unlimited vacation - pro and con (in 11 reviews)

  • The environment in the office is also fast-paced (in 7 reviews)

Cons
  • Very little position training/prep for new hires; can be frustrating for (in 2 reviews)

More Pros and Cons

  1. "Great Atmoshphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at PeopleMatter part-time

    Pros

    Awesome people, environment and perks

    Cons

    Tedious tasks at times and frustrations dealing with software


  2. "Fun company and people; tough financials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at PeopleMatter full-time

    Pros

    Rooftop happy hours were a blast!

    Cons

    They were clearly over-leveraged financially, which led to layoffs.

  3. "Ogranization structure is unorganized but great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charleston, SC
    Former Employee - Anonymous Employee in Charleston, SC
    Recommends
    Neutral Outlook

    I worked at PeopleMatter full-time (More than 3 years)

    Pros

    Great atmosphere
    Coworkers are helpful and team players
    Work Flexibility
    Unlimited vacation - pro and con

    Cons

    Advancements based on personal relationships not work/knowledge base

    Advice to Management

    Need team development training


  4. Helpful (1)

    "Misguided"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PeopleMatter full-time (More than 3 years)

    Pros

    PeopleMatter got off to a good start by helping businesses deal with the rush of applicants during the great-recession. They had effective technologies to help identify the good applicants based on quick assessments, run background checks and get them on-boarded. They're located in downtown Charleston which is a fun town.

    Cons

    They made investments in the wrong areas of the product and sales were impacted. Ultimately their investors wanted to salvage their investments and sold the business.

    Advice to Management

    Good luck.


  5. Helpful (1)

    "BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Charleston, SC
    Former Employee - Business Development Representative in Charleston, SC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PeopleMatter full-time (More than a year)

    Pros

    The product, people, and culture were the best reasons to be a part of this once start-up.

    Cons

    With the acquisition there is a level of uncertainty of the future.

    Advice to Management

    Should re-evaluate what KPI's they use to promote internally and focus on.


  6. "A Very Different Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Charleston, SC
    Current Employee - Customer Support Specialist in Charleston, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PeopleMatter (More than a year)

    Pros

    - Fantastic CoWorkers
    - Unlimited Vacation for FT Employees
    - Great Benefits Packages for FT Employees
    - Company Wide Activities
    - Rooftop Beer Kegs

    Cons

    - Very little position training/prep for new hires; can be frustrating for new hires, but self driven individuals can flourish


  7. Helpful (3)

    "To Good to be True"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charleston, SC
    Former Employee - Anonymous Employee in Charleston, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PeopleMatter full-time (More than a year)

    Pros

    PeopleMatter has some highly successful and talented employees, Being down on King Street in charleston can lead to the fun of working at this fast paced company. They have listed perks like unlimited vacation, free healthcare and a relaxed dress code which are all enjoyable.

    Cons

    The leadership is a mess, the CEO has been replaced, and sadly during the process all of the good hard working caring executives left the company and they ones that have lead a negative culture stayed on.. and even received a promotion. At PeopleMatter they are concerned about sales and sales only, The sales team is pressured to close deals that are bad for the customer and PeopleMatter and the Customer Success team is more focused on revenue and upsales than they are about keeping customers and reducing churn, lots of large customers have left in the last 18 months and they show no sign of returning.

    Advice to Management

    Take care of your people, stop trying to sell a product to companies that it is not designed for, and finally empower your team to keep good customers!

  8. "Must Earn It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Charleston, SC
    Former Employee - Business Development Representative in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PeopleMatter full-time (More than a year)

    Pros

    While the pom-pom waving culture at PeopleMatter is overblown - there is a great culture for those who know how to work in teams and can communicate effectively. As in any small company - change is constant and its harder on those who expect everything to be easy or handed to them the way they want it. There's a ton of opportunity to make variable comp money, have an impact and develop your skills, and work on a platform that delivers what its expected to. Most employees are great to work with and the location in Charleston is world-class.

    Cons

    Its not an easy sale - there are big obstacles to overcome, but it makes your really develop skills that will accelerate your career. Management is not very transparent - and at times was very bloated. Not in the trenches enough with their front-line. Starting pay is not aggressive for the industry - they rely on the depressed wages in the Charleston market since there is so much competition for these types of companies/jobs.

    Advice to Management

    Outline a long-term plan and stick to it. Its hard to get employee buy-in when there is so much uncertainty about short-term change. Give better paths for advancement, and give new employees more responsibility up-front. Don't be afraid of promoting quickly when you identify top performers.


  9. "In the works"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Charleston, SC
    Current Employee - Senior Account Executive in Charleston, SC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    New CEO, yet to be seen good or bad

    Cons

    Culture does not exist as promised


  10. Helpful (1)

    "Finally some real reviews are posted...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PeopleMatter full-time (More than 3 years)

    Pros

    Awesome people (though lots have left), good location, 1 month paid maternity/paternity leave, 1 month paid sabbatical every 3 years

    Cons

    For the longest time, the reviews for PeopleMatter were through rose colored glasses and simply entries encouraged by HR. This is clearly a "sales" driven organization and not a product-driven organization. Sales turnover is crazy and leads to untruthful promises during the sales process. Release dates are preset and very aggressive. Often the people in product development work very hard and want quality code to go into releases, but at times management makes the call and features are cut short. No transparency into how the company is actually performing. They have had a few rounds of "quiet" lay-offs - one with 20% of the company, which has left many of the people remaining in fear of losing their jobs.

    Advice to Management

    It's mostly new management, so no real advice. Hopefully the company will get bought-out by another strong company and they will keep the great folks that are trying to make PeopleMatter a solid company.


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