Pep Boys Reviews

Updated Jul 2, 2020

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2.8
37%
Recommend to a Friend
22%
Approve of CEO
Pep Boys President and CEO Brent Windom (no image)
Brent Windom
199 Ratings
Pros
  • "If you don't already know about cars or much about the automotive industry you will learn a lot pretty fast(in 23 reviews)

  • "If you have a good manager it great place to work(in 23 reviews)

Cons
  • "No time off, upper management don't take the time to listen store needs(in 53 reviews)

  • "Low pay for entry level positions(in 28 reviews)

More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Newnan, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pep Boys full-time for more than 3 years

    Pros

    When your team is in sync and the right people are in place it’s great. DM let’s you decide who is on your team and build for success.

    Cons

    Dept in charge of recruiting and finding new employees can do more to find quality associates.

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  2. "Its ok"

    3.0
    Current Employee - GST Compliance Executive/Taxation Analyst 

    I have been working at Pep Boys full-time

    Pros

    ASE help by paying small work environment

    Cons

    They don’t notice your hard work no bonuses or raises unless you really force then

  3. "It was OK"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technician in Vineland, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pep Boys full-time for more than a year

    Pros

    Co-workers, learning resources. Overall low comittment level compared to any other place i have worked.

    Cons

    There is never really enough work for more than one flat rate tech to make 40+ hours, end up doing a hell of a lot of free work. Being a laborer here feels pretty insignificant. The team struggles to sell repairs that make everyone money while corporate forces them to meet quotas in air filter sales etc. Worked at several stores and most employees hated their jobs, it'll wear you out after a while. Especially when the guy thats supposed to be selling your jobs has no enthusiasm whatsoever.

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  4. "not the same"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Elizabeth, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pep Boys full-time for more than 8 years

    Pros

    they were bought out a few years ago

    Cons

    not the same, everything is a threat. zero guidance

  5. "enjoyable workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mechanic in Athens, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pep Boys part-time for more than a year

    Pros

    most of the managers were helpful whenever I had complaints (although as far as I know, most of the management that was there when I worked there have moved to other jobs), pay was fair. just an overall pretty good work experience

    Cons

    none that I can think of

  6. "Stay away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pep Boys full-time

    Pros

    None none none none none

    Cons

    Pay hours management mostly upper

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  7. "Great Place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Apopka, FL

    I worked at Pep Boys full-time

    Pros

    Nice place to work fun and friendly

    Cons

    there isn't and loved working there

  8. "Developer at Pep Boys"

    5.0
    Current Employee - Developer in Philadelphia, PA

    I have been working at Pep Boys full-time for less than a year

    Pros

    Great Company to work for with incredible people

    Cons

    None that I can think of

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  9. "Completely awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Service Manager in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Pep Boys full-time for less than a year

    Pros

    Most of the Employees and customers!!!

    Cons

    Management is Ridiculous and pay is horrible for what you have to do to many promises! No time off to spend with Family

    Continue reading
  10. "Horrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Pep Boys full-time for more than 5 years

    Pros

    No pros at this job

    Cons

    Expect you to work overtime and not get paid for it

Found 892 reviews