Pep Boys Reviews | Glassdoor

Pep Boys Reviews

Updated August 14, 2017
572 reviews

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2.9
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Brent Windom
72 Ratings

572 Employee Reviews

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Pros
  • You can learn a lot about cars parts and much more (in 18 reviews)

  • Good sales opportunity and good work/life balance (in 12 reviews)

Cons
  • Need better communication between employees and upper management (in 29 reviews)

  • No Health insurance, minimum wage for long hours , very dangerous (in 19 reviews)

More Pros and Cons

  1. "could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good people could be fun environment if every one there wasn't above 30

    Cons

    Due to me being young i spend majority of time stocking tires than learning and driving cars


  2. "Installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pep Boys part-time

    Pros

    There was room for advancement.

    Cons

    Everyone starts out with part time hours.

  3. "service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Virginia Beach, VA
    Current Employee - SERVICE ADVISOR in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pep Boys full-time (More than a year)

    Pros

    flexible commission pay, great atmosphere

    Cons

    long hours, manual labor , variant work schedules

    Advice to Management

    increase the hourly rate even if your on a commission pay


  4. Helpful (1)

    "Review as service manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pep Boys full-time

    Pros

    Good training
    Good resources to make your store successful

    Cons

    Push sales
    Not a good base pay doubled salary at competitor


  5. "Just started but so far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in City of Industry, CA
    Current Employee - SERVICE ADVISOR in City of Industry, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pep Boys full-time (Less than a year)

    Pros

    Commission on top of your base pay which is pretty nice incentive to try harder because there's no cap on it

    Cons

    I don't have any cons yet but it would be nice getting a better base pay because I've seen it get real busy

    Advice to Management

    Keep on training us until you forsure are ready to do it by ourselves because I'm going in blind with no sales experience


  6. "Sales & Commercial Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Piscataway, NJ
    Current Employee - Anonymous Employee in Piscataway, NJ
    Neutral Outlook
    No opinion of CEO

    I have been working at Pep Boys part-time (More than 3 years)

    Pros

    Flexibility is great especially for students.

    Cons

    Pay is not very great average even after a while.


  7. "A technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A Technician in Mobile, AL
    Current Employee - A Technician in Mobile, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pep Boys full-time (More than 3 years)

    Pros

    Close to home benefits were good,management still good employment

    Cons

    Benefit package has changed since I was hired management has changed ownership has changed

    Advice to Management

    Need to work more with employees

  8. "Parts Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Oxnard Shores, CA
    Former Employee - Sales Manager in Oxnard Shores, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pep Boys (More than 5 years)

    Pros

    Great place to work, to get customer service experience, you grow to have a second family with pep boys associates!

    Cons

    Late retail hours, you have to work week ends, some clients can be super rude to you and you just have to take it! Sometimes management backs you up, low pay. I think I did to much for the company to get payed so low. Over worked with low pay.

    Advice to Management

    Give great raises, more money for the extra work load.


  9. "Inventory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Manager in Pompano Beach, FL
    Former Employee - Inventory Manager in Pompano Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pep Boys full-time (More than a year)

    Pros

    Great place to work and has a very pleasant environment with a wonderful store manager

    Cons

    The work is easy but very busy and Pep Boys should pay better

    Advice to Management

    Pay your employee's more money


  10. "ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Houston, TX
    Current Employee - Service Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pep Boys full-time (More than 3 years)

    Pros

    the company is still growing

    Cons

    need to pick one thing an try to be the best at it

    Advice to Management

    talk to the team in the store about what they think is good ideals


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