Pep Boys Reviews | Glassdoor

Pep Boys Reviews

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Found 752 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
33%
Approve of CEO
Pep Boys CEO Brent Windom
Brent Windom
144 Ratings
Pros
Cons
  • "Management is a joke employees Not all A Joke and upper Management A joke(in 45 reviews)

  • "Low pay for entry level positions(in 22 reviews)

More Pros and Cons
  1. Helpful (1)

    Sales Associate

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Pep Boys full-time

      Pros

      Super nice hours and flexible too.

      Cons

      Short pay and outdated computers.

      Advice to Management

      update the computers and pay better.

    • Same old, same old

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Master Technician 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Pep Boys full-time for more than 9 years

      Pros

      Benefits available, personal/vacation time, lack of accountability

      Cons

      Corporate mood changes with the weather, tooling and training not keeping up with industry advancement

    • It was a nice time

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Pep Boys part-time

        Pros

        Money was pretty good here I liked ir

        Cons

        Management wasn’t my favorite here it was ok

        Advice to Management

        Hire good people and pay more money

      • Lower pay than industry standard but solid growing company

        StarStarStarStarStar
          Former Employee - Sales & Service Manager in Philadelphia, PA
          Doesn't Recommend
          Positive Outlook
          Disapproves of CEO

          I worked at Pep Boys full-time for more than 6 years

          Pros

          Growing Company with many upward positions opening up

          Cons

          Low pay, constant financial ups and downs at the company (from a failed buyout to Icon's acquisition) have made many of the long-timers weary of the future. But it seems to be on more stable ground these days. Pay was in the bottom end of what you can expect in the industry and benefits also tended to be sub par. But a great place to get your foot in the door.

        • Good first job

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Retail Sales Associate in Orange, CA
          Recommends
          Negative Outlook
          Disapproves of CEO

          I worked at Pep Boys part-time for more than 2 years

          Pros

          Work around automotive Flexible hours Easy to land Occasional drives

          Cons

          Little to no job growth If you have a bad manager, it will be a bad time Not very valuable to other companies

        • apple

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Mechanic in Tucson, OH
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at Pep Boys part-time for more than 4 years

          Pros

          very good place and helpful when you need it

          Cons

          not paid as well as I thought and treats employees decent

          Advice to Management

          be a bit more helpful but overall great place

        • get out what you put in

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - SERVICE ADVISOR in Vallejo, CA
          Recommends
          Positive Outlook
          Disapproves of CEO

          I have been working at Pep Boys full-time for more than a year

          Pros

          plenty of hours plenty of cash plenty of work plenty of days fly by great stepping stone to a better job

          Cons

          there aren't really any cons worth discussing- it all depends on who you work with

          Advice to Management

          take your job as seriously as I take mine

        • It's ok

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Technician in Lancaster, PA
          Recommends
          Neutral Outlook
          Approves of CEO

          I worked at Pep Boys full-time for more than a year

          Pros

          Good pay flexible hours benefits

          Cons

          Crappy co-workers, customers don't fix anything

        • Stop

          StarStarStarStarStar
            Former Employee - Anonymous Employee 

            I worked at Pep Boys part-time

            Pros

            If you are really into cars you will love it.

            Cons

            If you are not a car person, you will not really like it.

          • Ego trip manager

            StarStarStarStarStar
            • Overall
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Former Employee - Sales Associate in Chicago, IL
            Doesn't Recommend
            Negative Outlook
            No opinion of CEO

            I worked at Pep Boys full-time for more than 4 years

            Pros

            If you have a good manager it great place to work

            Cons

            Managers set you up for failer to advance with no support . So they pay the current manager more money $$$$$. Make it look like he only can do the job

            Advice to Management

            Change the work ethics ! Get rid of the ego trip managers

          Found 752 reviews