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    Pep Boys Reviews

    Updated August 14, 2017
    572 reviews

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    Full-timePart-time
    2.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Brent Windom
    72 Ratings

    572 Employee Reviews

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    Pros

    • You can learn a lot about cars parts and much more (in 18 reviews)

    • Good sales opportunity and good work/life balance (in 12 reviews)

    Cons

    • Need better communication between employees and upper management (in 29 reviews)

    • No Health insurance, minimum wage for long hours , very dangerous (in 19 reviews)

    More Pros and Cons

    1. "could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      good people could be fun environment if every one there wasn't above 30

      Cons

      Due to me being young i spend majority of time stocking tires than learning and driving cars

    2. "Installer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pep Boys part-time

      Pros

      There was room for advancement.

      Cons

      Everyone starts out with part time hours.

      3. Join the Pep Boys team
      See Our Latest Jobs

    3. "service advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - SERVICE ADVISOR in Virginia Beach, VA
      Current Employee - SERVICE ADVISOR in Virginia Beach, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Pep Boys full-time (More than a year)

      Pros

      flexible commission pay, great atmosphere

      Cons

      long hours, manual labor , variant work schedules

      Advice to Management

      increase the hourly rate even if your on a commission pay

    4. Helpful (1)

      "Review as service manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Pep Boys full-time

      Pros

      Good training
      Good resources to make your store successful

      Cons

      Push sales
      Not a good base pay doubled salary at competitor

    5. "Just started but so far so good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - SERVICE ADVISOR in City of Industry, CA
      Current Employee - SERVICE ADVISOR in City of Industry, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Pep Boys full-time (Less than a year)

      Pros

      Commission on top of your base pay which is pretty nice incentive to try harder because there's no cap on it

      Cons

      I don't have any cons yet but it would be nice getting a better base pay because I've seen it get real busy

      Advice to Management

      Keep on training us until you forsure are ready to do it by ourselves because I'm going in blind with no sales experience

    6. "Sales & Commercial Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Piscataway, NJ
      Current Employee - Anonymous Employee in Piscataway, NJ
      Neutral Outlook
      No opinion of CEO

      I have been working at Pep Boys part-time (More than 3 years)

      Pros

      Flexibility is great especially for students.

      Cons

      Pay is not very great average even after a while.

    7. "A technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - A Technician in Mobile, AL
      Current Employee - A Technician in Mobile, AL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Pep Boys full-time (More than 3 years)

      Pros

      Close to home benefits were good,management still good employment

      Cons

      Benefit package has changed since I was hired management has changed ownership has changed

      Advice to Management

      Need to work more with employees

    8. "Parts Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Manager in Oxnard Shores, CA
      Former Employee - Sales Manager in Oxnard Shores, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Pep Boys (More than 5 years)

      Pros

      Great place to work, to get customer service experience, you grow to have a second family with pep boys associates!

      Cons

      Late retail hours, you have to work week ends, some clients can be super rude to you and you just have to take it! Sometimes management backs you up, low pay. I think I did to much for the company to get payed so low. Over worked with low pay.

      Advice to Management

      Give great raises, more money for the extra work load.

    9. "Inventory Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Inventory Manager in Pompano Beach, FL
      Former Employee - Inventory Manager in Pompano Beach, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Pep Boys full-time (More than a year)

      Pros

      Great place to work and has a very pleasant environment with a wonderful store manager

      Cons

      The work is easy but very busy and Pep Boys should pay better

      Advice to Management

      Pay your employee's more money

    10. "ok company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Service Manager in Houston, TX
      Current Employee - Service Manager in Houston, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Pep Boys full-time (More than 3 years)

      Pros

      the company is still growing

      Cons

      need to pick one thing an try to be the best at it

      Advice to Management

      talk to the team in the store about what they think is good ideals

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