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Pep Boys

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Pep Boys

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Pep Boys Reviews

Updated Dec 1, 2021

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Found 1,117 of over 1,148 reviews

3.1
37%
Recommend to a Friend
35%
Approve of CEO
Pep Boys President and CEO Brent Windom (no image)
Brent Windom
282 Ratings
Pros
  • "Gave plenty of overtime and got to learn a lot(in 24 reviews)

  • "If you have a good manager it great place to work(in 24 reviews)

  • Cons
  • "Poor upper management practices that limit your potential(in 57 reviews)

  • "Low pay for entry level positions(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Pep Boys and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Service

      May 26, 2021 - Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employee benefits with employment

      Cons

      A lot of hours to work

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    2. 4.0
      Former Employee, less than 1 year

      Very good entry level job

      Dec 1, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for beginners in sales

      Cons

      could be slow at times

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    3. 4.0
      Current Employee

      Ok place to start

      Nov 30, 2021 - General Service Technician in Ocala, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent Learning environment Stepping stone to bigger jobs

      Cons

      Small things held against you asked to do stuff beyond ur job title

      Continue reading
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    4. 4.0
      Current Employee, more than 1 year

      Great job

      Nov 25, 2021 - Master Automotive Technician in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced,enjoyable,challenging. Different vehicles to work on.

      Cons

      Busy all day. No down time.

      Continue reading
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    5. 4.0
      Current Employee

      good job

      Nov 22, 2021 - WAREHOUSE ORDER PULLER in Deptford Township, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good work atmosphere nice workers

      Cons

      closing all retail sales stores

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    6. 5.0
      Current Employee

      Quality pay

      Nov 10, 2021 - Customer Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and benefits given

      Cons

      Long hours and can be stressful

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    7. 4.0
      Current Employee

      It's a job

      Nov 4, 2021 - CSA - Customer Service Associate in Puyallup, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, 401k, big company, decent pay

      Cons

      Work on the weekends, not much growth

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    8. 3.0
      Current Employee, less than 1 year

      Average

      Nov 11, 2021 - Customer Service Advisor in Castle Rock, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is nice, Job is easy enough

      Cons

      Understaffed, Pay is non-competitive, no 401k, no stock options

      Continue reading
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    9. 3.0
      Current Employee

      Great job for a starting tech

      Nov 9, 2021 - General Service Technician (GST) in Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers, chance to learn

      Cons

      Lower than average pay compared to other jobs and doesn't help they mainly want techs and not GSTs and management.

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    10. 4.0
      Current Employee

      Good place to start off at for new ones

      Oct 25, 2021 - General Service Technician in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay but might be hard the first week

      Cons

      Nothing but goods thing hard work

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    Viewing 1 - 10 of 1,117 Reviews

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