Pep Boys Reviews | Glassdoor

Pep Boys Reviews

Updated December 10, 2018
733 reviews

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2.7
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Recommend to a friend
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Brent Windom
134 Ratings

Employee Reviews

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Pros
  • "You can learn a lot about cars parts and much more" (in 21 reviews)

  • "Good sales opportunity and good work/life balance" (in 14 reviews)

Cons
  • "Expectations from upper management can be unrealistic" (in 41 reviews)

  • "Low pay for entry level positions" (in 22 reviews)

More Pros and Cons

  1. "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company, good benefits

    Cons

    Schedule and system is slow


  2. "It's ok."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay and any amount of hours.

    Cons

    Work place drama, no way to move up in company.

    Advice to Management

    Allow availablity to move uo

  3. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pep Boys part-time

    Pros

    The management was eager to teach new employees.

    Cons

    The company culture was not a good fit for me.


  4. "Overall good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pep Boys full-time

    Pros

    A fun, hands on work environment if you love cars!

    Cons

    I don't have anything bad to say.


  5. "Typical Corperate Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Service Manager in Dallas, TX
    Former Employee - Assistant Service Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pep Boys full-time (More than a year)

    Pros

    Job Security, decent benefits, multiple locations, promotions are possible no matter experience or knowledge levels

    Cons

    Detached upper management, profit before people (customers and employees)

    Advice to Management

    Remember your employees are not "property", they are where the rubber meets the road. The store level is where the cash box is


  6. "Sales part to commercial"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pep Boys full-time

    Pros

    Overtime is good for not every company offers it.

    Cons

    6 days a weeks is a lot only sundays off.


  7. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pep Boys full-time

    Pros

    When you're a tech there for a while, you pretty much run the shop.

    Cons

    Service desk do not cooperate with the techs correctly.

    Advice to Management

    Train the people you hire, not just hire because a vacant spot is needed to be filled.

  8. "Not bad but hate working for commision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor
    Former Employee - Customer Service Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pep Boys full-time (Less than a year)

    Pros

    Very helpful and friendly co-workers

    Cons

    Not enough employees so every day's a little too hectic and busy and the pay is part commission which some people are ok with, but I personally don't like commission because it sometimes causes employees to push unnecessary services and competitiveness amongst employees

    Advice to Management

    More employees


  9. "Pep Boys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Dedham, MA
    Former Employee - General Manager in Dedham, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pep Boys full-time (More than a year)

    Pros

    Pay is good. Discount on parts

    Cons

    Long Hours open 7 days a week


  10. "Senior Treasury Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Treasury Analyst in Phila, PA
    Current Employee - Senior Treasury Analyst in Phila, PA
    Negative Outlook
    No opinion of CEO

    I have been working at Pep Boys full-time (More than 3 years)

    Pros

    Fast paced work environment with opportunity to be involved with many different projects.

    Cons

    Expectations from upper management can be unrealistic.

    Advice to Management

    Provide more opportunity for internal growth.