Pep Boys Reviews | Glassdoor

Pep Boys Reviews

Updated February 14, 2017
94 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Brent Windom
7 Ratings

94 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Need better communication between employees and upper management (in 28 reviews)

  • most mechanics atleast in the store i work at end up making minimum wage (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Service Technician
    Former Employee - General Service Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pep Boys part-time (More than a year)

    Pros

    Learned a lot about cars and working on them
    worked with my schedule
    Understand that u have a life out of work

    Cons

    Payroll is online
    Good luck getter a pay stub
    Management forgets stuff make sure you remembered them often
    Rises hardly happen

    Advice to Management

    Figure out a better payroll system


  2. "Fleet Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pep Boys full-time

    Pros

    Good sales opportunity and good work/life balance.

    Cons

    Medical insurance costs are high but that isnt necessarily the companies fault.

    Advice to Management

    Keeo doing what you are doing.


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Baltimore, MD
    Former Employee - General Manager in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pep Boys (More than 8 years)

    Pros

    Great upper level management - area directors and VPs

    Cons

    Difficult to make any livable wages until you reach are retail or service Manager. Great Company with lots of room for growth though.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "retail associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Awesome first job, learned a lot on how the customer service world works.

    Cons

    I do not have any


  6. Helpful (1)

    "Fast pace up to date demographic data, performance based pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Crestview, FL
    Former Employee - Service Manager in Crestview, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pep Boys full-time (More than 3 years)

    Pros

    Up to five weeks paid time off after three years, internal thorough training and thy pay for ASE testing, etc.

    Cons

    There is no constant balance so that you can coach your kids ball team or have any type of structured schedule.

    Advice to Management

    Promote young proven managers to area director instead of wash ups from other companies.


  7. Helpful (1)

    "Customer Service Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pep Boys full-time (Less than a year)

    Pros

    Care about people. Decent in-store management.

    Cons

    Compensation. Logistics. Top-heavy company. Lots of politics. Quirky, cumbersome, unreliable, and ancient Technology.

    Advice to Management

    Focus on your hourly employees more, revamp the tech, and manage the many issues with logistics.


  8. Helpful (1)

    "Great Place just everlasting changes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Virginia Beach, VA
    Current Employee - Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pep Boys full-time (More than 5 years)

    Pros

    Competitive pay and benefits. Good discounts. Encouraging work environment.

    Cons

    A lot of mergers and acquisitions creates growth and a lot of growing pains. Policies, procedures and best practices change weekly if not daily. Need to be prepared to think quick and react.

    Advice to Management

    When it is all said and done they executive team is doing a great job of combining companies and streamlining processes. Just can not forget that the store and field teams help make execute the company vision and they should be compensated fairly.


  9. "Normal Job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay and nice people

    Cons

    retail job that makes you deal with customers


  10. Helpful (1)

    "Asst Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Service Manager in Parsippany, NJ
    Current Employee - Assistant Service Manager in Parsippany, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Pep Boys full-time (More than 3 years)

    Pros

    If with Great Managers will go far and grow fast

    Cons

    Its real easy for you to get Over looked and Over worked


  11. "Pepbos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Brookhaven, PA
    Current Employee - Retail Sales Associate in Brookhaven, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours, listen to your needs and will work with you on whatever you need, easy to move ip on the company

    Cons

    Compensation is low. Expect too much from their employees and want them to do the same amout of work 3 people should do

    Advice to Management

    Pay employees more



Showing 94 of 526 reviews
Reset Filters