Perception Research Services Reviews | Glassdoor

Perception Research Services Reviews

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2.4
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Scott Young
10 Ratings

29 Employee Reviews

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  1. Helpful (2)

    "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Perception Research Services full-time

    Pros

    PRS was a great environment to work in. Many of the employees were young, smart, and cared about the studies we were providing.

    Cons

    Long hours some days. Management sometimes didn't take into account some constructive criticism.


  2. Helpful (3)

    "Worked to the bone"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Perception Research Services full-time

    Pros

    Bagels on Fridays, some 'free' give-away of items used for research (but the person above me made sure she took what she wanted first and gave items to others who didn't even work on the study before I got a choice) co workers at my level were 'in the same boat'

    Cons

    - Manager treated me as her "minion" doing tedious 'assignments'
    - I had a background in statistics, but spent hours proofreading numbers and formatting tables
    - Worked 14 hour days, and had to be constantly available answering emails from home at night and on weekends
    - No work/life balance

  3. Helpful (1)

    "Mr.Honest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Perception Research Services full-time

    Pros

    free give away. the product that we use for market research study. we are allow to take it home 1 to 2 item per person.

    Cons

    late hours and Bad HR and the information i share with HR is being shared with entire company. The pay is good but lots of head aches


  4. Helpful (1)

    "Needs Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people, most are willing to work hard despite the lack of appreciation.

    Cons

    Morale of most employees is super low. Majorly overworked and underpaid. Very little appreciation shown in a very blame-full culture.

    Advice to Management

    Appreciate your employees more. Be respectful when you ask them to go above the expected reward that behavior don't ignore it.


  5. Helpful (2)

    "Needs ALOT of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Perception Research Services (More than a year)

    Pros

    Being able to take home products from studies (detergent, food, tupperware, meds), unlimited sick days, work from home option.

    Cons

    Management does nothing with feedback. Long hours and no real priority on work/life balance. People who are higher up in the company have mastered pushing work off on other people/departments and continue to get away with it.
    HR dept is not much help either, especially if you are not liked by the "right" people. High turnover due to frustrated, over-worked employees.

    Advice to Management

    Invest more in their current employees instead out looking outside the company for help. Provide proper training. Send managers to management training ASAP.
    Learn to respect all employees, no matter what level they are in the company. VALUE YOUR HARD WORKING EMPLOYEES!! Not just the managers who get paid well just to proof a report that someone a level under them actually put together. Stop promoting the wrong people, i.e. people who will only work to impress managers enough to get promoted.


  6. "Not a bad place but needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Perception Research Services full-time

    Pros

    The company offers several perks including Christmas week off, work from home for most departments, yearly picnic and bowling event, and unlimited sick time. The work that they do is very interesting and gives you great insights into market research and what fortune 500 companies do to make their products so appealing.

    Cons

    There is disparity between upper management and lower level employees. Leadership has antiquated ways of thinking therefore the company hasn't been very groundbreaking and ideas are usually very safe and and bland. The "client comes first" way of thinking is not an exaggeration, there is rarely push back on requests from clients, regardless of how ridiculous, and it causes major workload for departments and then they wonder why things aren't done right or fast enough.

    Also, the majority of the employees are not tech savvy by any means (even the younger ones). using printers, faxes, or even using Microsoft programs such as Word, Excel, and PowerPoint - these are usually upper level staff - is a challenge. You'd think it would be a requirement to know these things that you will be using on a daily basis. Things could be done twice as fast if this wasn't an issue.

    Advice to Management

    Listen to your younger employees, or basically give their ideas a chance. You can't move forward thinking inside one box.

    The most important advice is to get your departments organized....every department. Some are better than others but the ones you would hope are the most organized are the worst.


  7. Helpful (6)

    "current emoloyee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Perception Research Services full-time

    Pros

    Friday summer hours, most co-workers are really caring and will offer to help you out when needed, free breakfast Fridays, Christmas week off, 15 PTO days upon starting, nice office building, fun . company events. Not a bad job just to get some experience under your belt especially if you're interested in market research

    Cons

    Very poor training upon starting- possibly attributed to the team that you get assigned to. You'd sit in meetings and not even understand what is going on and no one explains anything. This company doesn't have much of a work life balance so you can forget about having much of a social life especially during the week-- you will have employees coming in at 7 in the morning and working past 7:30 and continuing to work when they go home...so expect to work like 50-60+ hours a week for pay that is below the market! This is speaking from my personal perspective based on the team I was assigned to but if you look at the other reviews, clearly the majority of people working for the company feel the same. Management barely takes your opinion into account and a lot of the work is so subjective depending on your supervisor. Also very poor time management skills. They definitely fool you into thinking that you'll be analyzing data when you start but their "training period" is so ridiculously long and slow and not conducted properly to the point that even after 8 months in, I was still barely analyzing any data and this is with having prior research experience. What a joke! They tell you prior research experience is needed but if you're hired as a quant associate, trust me when I say you don't need any sort of research experience to do that job- it's basically all copying and pasting data, formatting tables, creating a shopping list, comparing/ approving photos...I want to seriously reiterate that this is a decent first job to get your foot in market research but once you get some experience, get out! You can tell just by looking at most people working there how stressed out and miserable they are- definitely not worth the health risks...

    Advice to Management

    Establish better training programs for new employees and take their opinions into account. If you're going to work your employees to the groung, at least offer a competitive salary...

  8. Helpful (3)

    "The Worst EVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Teaneck, NJ
    Former Employee - Anonymous Employee in Teaneck, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perception Research Services full-time

    Pros

    Good benefits, free breakfast on Fridays, summer hours on Fridays

    Cons

    Management is a bunch of cretins. They have no respect for the people working there. Any reviews of this place that are in any way positive are from people who have been there less than 1 year or who left before the company moved to Teaneck. Anyone who has an ounce of self-respect would not work there. You will be bullied and no one above you will listen to anything you have to say. Expect to work a minimum of 50 hours per week.

    Advice to Management

    Quit.


  9. Helpful (1)

    "Project Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Perception Research Services full-time (More than 8 years)

    Pros

    ability to travel, great opportunities to learn directly from senior researchers (including EVP)

    Cons

    micro managed, inconsistent "policies", lack of support, salary


  10. Helpful (2)

    "Not good with training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good parking, breakfast on fridays, meetings are insightful

    Cons

    doesn't properly train new employees- a revolving door company


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