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Perceptis Reviews

20 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Trevor Allen
4 Ratings

20 Employee Reviews

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  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President of Operations in Greer, SC
    Former Employee - Vice President of Operations in Greer, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Perceptis (More than a year)

    Pros

    Enjoyed the people, team environment, and learning

    Cons

    Good opportunities available but was sold to Blackboard.


  2. "Too much Too Soon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Greenville, SC
    Former Employee - Project Manager in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Perceptis full-time (Less than a year)

    Pros

    Great company while they lasted.

    Cons

    Spent too much on startup costs to make it a hit, but in the end lost it all due to poor planning on management's part.

    Advice to Management

    Try to not ruin the lives of the people that worked hard for you to make this place a success.

  3. "Run!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Greenville, SC
    Former Employee - Csr1 in Greenville, SC
    Doesn't Recommend
    Negative Outlook

    I worked at Perceptis full-time

    Pros

    They had some health insurance.

    Cons

    The worst job I've ever had. They will use you up and then make idle threats and try to run you out the door when they find someone willing to do the same thing for a few dollars cheaper.

    Advice to Management

    Slavery ended more than 100 years ago. Maybe treat your employees like human beings.


  4. "Great company - now owned by Blackboard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Perceptis full-time

    Pros

    The ability to make a difference in people's lives

    Cons

    It was just purchased by Blackboard

    Advice to Management

    Keep the good of Perceptis and build on the culture.


  5. "A company that has room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Consultant in Phoenix, AZ
    Current Employee - Escalation Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Perceptis part-time (More than a year)

    Pros

    An unskilled labor job that pays about $10, much better than flipping burgers, perfect for students. People are friendly and always there to help you. Many different departments to work in from sales, cold calls, financial aid or technical support. Flexible scheduling as most departments offer support to clients 24/7.

    Cons

    The pay reflects the work environment, not extremely professional, but just enough to impress the clients. While there are many departments, they choose which one they feel you are a best fit for, and if you are not a good fit, your fired. Being an unskilled labor force they can afford to let people go left and right as there will always be interested applicants. The thing about 24/7 call centers is that if your not busy, they send you home with VTO ('Volunteered' Time Off).

    Advice to Management

    Workforce Management is mess. It needs to be restructured in order to better represent its services to the employees.


  6. "Ahhh its work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Eoc in Greenville, SC
    Former Employee - Eoc in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Perceptis full-time (Less than a year)

    Pros

    Its a very ease job
    The co-workers are very nice
    Nothing else to really say.

    Cons

    The customers can be special but not in a good way.
    Non- steady work
    May get released / fired at any time.
    Poor overall pay.
    Failed to give me my raise and heath benefits after being there 3 months.


  7. "Great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Perceptis full-time (More than a year)

    Pros

    Managers care about you as a person, not headcount. HR is there for the employees not just the company, and work environment is exciting. Free medical benefits for FT employees, bonus potential and advancement opportunities, accountability for emplkoyee attendance

    Cons

    Training is spotty, but improving. You will be written up even if you are a minute late. needs more schedule flexibility.

  8. Helpful (1)

    "ESC Helpdesk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ESC Analyst I in Tempe, AZ
    Former Employee - ESC Analyst I in Tempe, AZ
    Doesn't Recommend
    Positive Outlook

    I worked at Perceptis part-time (More than a year)

    Pros

    After being there for a while you will feel a little comfortable with the job. The job is so what relax and they understand if your at school so they are very flexible.

    Cons

    Company provided no training at all to the employees. Lots of movement in management, I had about 5 different managers in the year I was there. Everything I learn from the job was on the go

    Advice to Management

    Train employees better


  9. ""Would not recommend this company for anyone.""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Greenville, SC
    Former Employee - Customer Service Representative in Greenville, SC
    Doesn't Recommend
    Neutral Outlook

    I worked at Perceptis part-time (Less than a year)

    Pros

    I Can't think of anything right now.

    Cons

    Only pays $10 per hour. You have to do way to much work for to little pay.

    Advice to Management

    Needs more pay


  10. Helpful (1)

    "Most Intellectual and Satisfying Job I've Had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Consultant in Greenville, SC
    Current Employee - Financial Aid Consultant in Greenville, SC
    Recommends
    Positive Outlook

    I have been working at Perceptis part-time (More than a year)

    Pros

    Great environment, no stress, no lies to tell to clients, management works well with you, clean and professional work space, challenging job, extensive training, great co-workers, promotes from within

    Cons

    Compensation could be higher with all the expertise we are required to obtain.

    Advice to Management

    You should instigate a payment increase schedule, along with quality incentives and bonuses


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