Perceptive Software Reviews | Glassdoor

Perceptive Software Reviews

Updated March 2, 2017
18 reviews

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Perceptive Software President and CEO Scott Coons
Scott Coons
17 Ratings

18 Employee Reviews

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Pros
  • Overall, the company really strives for work-life balance while keeping a fun and relaxing environment (in 16 reviews)

  • The unlimited vacation plan, while unconventional, is quite enjoyable, as well (in 5 reviews)

Cons
  • I no longer know everyone by name (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "A Regretful Career Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shawnee, KS
    Former Employee - Anonymous Employee in Shawnee, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Unlimited vacation, casual dress code, nice working environment.

    Cons

    Lots of politics, and with Lexmark taking over, the company has gone down hill a lot the past few years.

    Advice to Management

    Try to be more transparent to your peers and subordinates.


  2. Helpful (3)

    "Deceptive Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Marketing Associate in Ashburn, VA
    Former Employee - Direct Marketing Associate in Ashburn, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time (More than 3 years)

    Pros

    Unlimited Vacation! But seriously, what does it say about the long-term economic health of a company where it doesn't matter whether you show up or not?

    Cons

    Toxic attitude toward acquisitions, most of whom offer a superior product and stronger sales & marketing personnel. Over production is frowned upon as it embarrasses the mediocre team and management in KC. Marketing department is hostile to sales and run like a Mean Girls sorority.

    Advice to Management

    Reverse meritocracies inevitably fail.

  3. Helpful (16)

    "Culturally bankrupt, few perks, dinosaur parent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lenexa, KS
    Former Employee - Anonymous Employee in Lenexa, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time (More than a year)

    Pros

    - Untracked PTO. The general rule is that employees are encouraged to take 3-4 weeks of vacation per year. As long as you get your work done, taking time off isn’t a problem.

    - Flexible work hours and location. Every employee is issued a laptop which allows flexible working hours (8-5 isn’t a requirement for everyone) and work from home flexibility.

    - The new building in Lenexa is a very nice space overall. The open concept “collaboration pods” are a bunch of baloney but there’s a lot of neat technology in the conference rooms and the cafe serves pretty good food.

    - Matching 401k. The company matches up to 5% and they throw in an extra 1% automatically just because.

    Cons

    - Lexmark. The Perceptive acquisition has been poorly managed for 4 years because Lexmark doesn’t know anything about the software industry. They don’t seem to understand that software companies must have great perks and benefits to draw top talent and to keep current employees happy. This is the expectation, not an exception. All of the perks that Perceptive once had are gone or are being phased out. We don’t have a gym anymore. The cost of benefits keeps going up while the HR execs lie about Obamacare being the reason (it’s not - Lexmark just doesn’t want to pay for good benefits). Pay is low. Company happy hours are so infrequent they may as well not exist. No more company holiday or summer parties. Out of touch and bad management. No job security. Everything adds up to morale being low and people jumping ship left and right and recruiters being unable to hire great talent because there’s no reason to work for this company. Lexmark’s solution is to re-org departments and hire consultants to tell them that morale is, in fact, low, neither of which are an actual solution to the problem.

    - Good ole’ boy management. You will not be promoted in to management because you do your job well and you would be a great manager. You are promoted in to management because an executive level manager likes you. This is the place for you if you are a self-promoting ladder climber and expert of nothing.

    - Poor management. Managers and directors generally have no idea how to do their jobs (see above) and the executive level managers don’t care because they are out of touch with what’s going on in the company at the ground level.

    - Profitability. Perceptive hasn’t been consistently profitable and as a result, there have been 4 rounds of layoffs in the last 2 years. Executive management excessively protects sales so there are never cuts from that department, so R&D and professional services take the bulk of the layoffs. Despite still not being profitable after acquiring 7 companies, executive managers insist on buying other companies rather than making the existing product better. This is a direct result of executive management having no vision or long-term strategy.

    - Pay. Salaries are below market and raises are non-existent. Sales complains about low salaries but their base salary + commission is higher than pretty much everyone else’s salary. The worst-kept secret is that Lexmark employees doing the same jobs make more than Perceptive employees. Perceptive has been treated like an unwanted step-child through the entire acquisition and the pay disparity makes it worse.

    Advice to Management

    Selling out to Lexmark was a bad move for everyone but yourselves. It's too late to fix that mistake but you can focus on improving employee morale and retention so that the acquisition isn't a total disaster. It's your fault that Perceptive is unhealthy financially and culturally so it stands to reason that it's on you to make Perceptive a place people want to work again.


  4. Helpful (4)

    "Wasted 6 years of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Shawnee, KS
    Former Employee - Manager in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great product, some very good people and plenty of work to do. Creativity and IQs run very high at PSI.

    Cons

    If you aren't in the 'favorites' group you are going nowhere. They aren't looking for people who tell them how it really is. They want "yes men". If you are a ladder climbing, backstabbing, finger pointing, guru of nothing but self promotion this is the place for you.

    Advice to Management

    Take a good, hard look at the quality of people who have walked away in the last two years. They left because they didn't fit the culture of arrogance and hubris. They were people who cared about others and Imagenow. Not everyone lobby's vocally for the promotion; some people actually work for it. Recognize them.


  5. Helpful (2)

    "Management is really bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Shawnee, KS
    Former Employee - Software Engineer in Shawnee, KS
    Doesn't Recommend
    Approves of CEO

    Pros

    party house - lots of parties and drinks
    work from home when needed
    flexible work hours
    free pop
    free bagels and donuts on Friday

    Cons

    Being good at politics is very important here. You get promoted not by your talent, but by who is your buddy, friend. You get kicked out if you are not one of them. Management team are really close to each other so that they can screw up anyone they want. If you are social and can talk you will be successful. If you can only do things even you have great talent you are screwed.

    Advice to Management

    The executive team should be alert about management team. Good management team should not use politics to manage team. Instead they should keep equal distance with everyone.


  6. Helpful (4)

    "It's like a permanent vacation!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Shawnee, KS
    Current Employee - Developer in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free leftover food, quite a bit of it around after client visits. I liked being able to use the gym and converse with my coworkers in the open areas. Cool to hit the xbox every once and a while

    Cons

    Tough to get your ideas pushed through. I've had a difficult time getting my manager to follow through on items I bring forth in my PDP. I've made recommendations on areas I'd like to venture out in and my manager hasn't given me the time of day. I feel like its impossible to gain new skills. I believe that working here will pigeon hole you if you're not careful. There really aren't too many skills you could take away to other local companies if you try to leave.

    Advice to Management

    take personal development seriously. Don't just tell employees that we get the perks and that we need to be grateful for them. I've heard time and time again from management that we're lucky to have games, slide, segways, and free beer. Management needs to push real rewards and present real challenges


  7. Helpful (1)

    "Cronyism running wild at Perceptive Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Shawnee, KS
    Former Employee - Account Executive in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good employee benefits, comfortable and friendly work environment. Great people as long as they aren't managers.

    Cons

    The management team is absolutely horrible. This is especially true of the sales management. Employees are treated like they are just pieces of garbage that can be thrown to the curb whenever the cost structure does not support the inflated number of employees they hired.

    Advice to Management

    Stop ruling by terror! Treat your employees with respect.

  8. Helpful (3)

    "Extremely disapprove"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in Shawnee, KS
    Former Employee - Marketing Associate in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some perks are nice, low health insurance, low dental insurance, bagels/doughnuts on Friday.

    Cons

    Its a great place to work if you want to worry about whether your job will be around at the end of the week otherwise this job is not for you. Managers are only worried about themselves and not the career advancement of those underneath them. They see everyone as a threat and not as a person they enjoy working with. If a problem happens it is always someone elses fault. The handling of employees correlates with what department your in. Management goes to meetings and brings back nothing to the table. People in the know want to stay that way and choose not to share anything.

    Advice to Management

    Financial forecasting seems to be something that needs further review.


  9. Helpful (2)

    "This company is a joke."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Shawnee, KS
    Former Employee - Project Manager in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's a great place to work if you do not want to work very hard. It's a great mindless job that allows you to put your time in and go home. The work at the company is not challenging.

    Cons

    The company has no vision, strategy or leadership. The management team in professional services is extremely inexperienced.

    Instead of having leaders in management positions, they have micromanagers. The management team lacks professionalism and the skills needed to lead a successful professional services organization.

    The company is very unstable due to the poor leadership.

    Advice to Management

    The company does not have the right leadership, inorder to succeed the investors need to completely clean house.


  10. Helpful (2)

    "Growing Pains/Hard Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shawnee, KS
    Former Employee - Anonymous Employee in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location, some of the company perks are awesome - yoga, chair massages, karate classes, gym, drinking beer at your desk on Friday afternoon. Company does try to foster a team atmosphere with a yearly dodgeball tournament, corporate challenge, and Worlds of Fun.

    Cons

    Company Perks don't replace a good boss. Good bosses at PSI are few and far between. Some will denigrate you if you succeed, ask questions, suggest room for improvement. It's like they take suggestions personally.

    Advice to Management

    Clean house on middle management - bring in new talent or promote based on talent, not longevity or butt-kissing. Some of the upper management tier should be cleaned out as well.


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