Perceptive Software Reviews | Glassdoor

Perceptive Software Reviews

Updated March 2, 2017
18 reviews

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Perceptive Software President and CEO Scott Coons
Scott Coons
17 Ratings

18 Employee Reviews

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Pros
  • Overall, the company really strives for work-life balance while keeping a fun and relaxing environment (in 16 reviews)

  • The unlimited vacation plan, while unconventional, is quite enjoyable, as well (in 5 reviews)

Cons
  • I no longer know everyone by name (in 6 reviews)

More Pros and Cons

  1. "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great hard working associates.
    Positive work life balance.
    Challenging opportunities.
    Unlimited vacation time and reasonable costed benefits.

    Cons

    Acquisition spree over extended company, forcing parent company Lexmark to seek strategic alternatives and an ultimate sale to a private investment group.
    Acquisition integrations handled poorly by management. They decided to quit selling many of their newly purchased and profitable software products resulting in poor financial performance with increased company debt.

    Advice to Management

    Replace upper management before all of the hard working associates leave.


  2. Helpful (1)

    "A Regretful Career Choice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shawnee, KS
    Former Employee - Anonymous Employee in Shawnee, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Unlimited vacation, casual dress code, nice working environment.

    Cons

    Lots of politics, and with Lexmark taking over, the company has gone down hill a lot the past few years.

    Advice to Management

    Try to be more transparent to your peers and subordinates.

  3. Helpful (3)

    "Deceptive Software"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Marketing Associate in Ashburn, VA
    Former Employee - Direct Marketing Associate in Ashburn, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time (More than 3 years)

    Pros

    Unlimited Vacation! But seriously, what does it say about the long-term economic health of a company where it doesn't matter whether you show up or not?

    Cons

    Toxic attitude toward acquisitions, most of whom offer a superior product and stronger sales & marketing personnel. Over production is frowned upon as it embarrasses the mediocre team and management in KC. Marketing department is hostile to sales and run like a Mean Girls sorority.

    Advice to Management

    Reverse meritocracies inevitably fail.


  4. Helpful (16)

    "Culturally bankrupt, few perks, dinosaur parent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lenexa, KS
    Former Employee - Anonymous Employee in Lenexa, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time (More than a year)

    Pros

    - Untracked PTO. The general rule is that employees are encouraged to take 3-4 weeks of vacation per year. As long as you get your work done, taking time off isn’t a problem.

    - Flexible work hours and location. Every employee is issued a laptop which allows flexible working hours (8-5 isn’t a requirement for everyone) and work from home flexibility.

    - The new building in Lenexa is a very nice space overall. The open concept “collaboration pods” are a bunch of baloney but there’s a lot of neat technology in the conference rooms and the cafe serves pretty good food.

    - Matching 401k. The company matches up to 5% and they throw in an extra 1% automatically just because.

    Cons

    - Lexmark. The Perceptive acquisition has been poorly managed for 4 years because Lexmark doesn’t know anything about the software industry. They don’t seem to understand that software companies must have great perks and benefits to draw top talent and to keep current employees happy. This is the expectation, not an exception. All of the perks that Perceptive once had are gone or are being phased out. We don’t have a gym anymore. The cost of benefits keeps going up while the HR execs lie about Obamacare being the reason (it’s not - Lexmark just doesn’t want to pay for good benefits). Pay is low. Company happy hours are so infrequent they may as well not exist. No more company holiday or summer parties. Out of touch and bad management. No job security. Everything adds up to morale being low and people jumping ship left and right and recruiters being unable to hire great talent because there’s no reason to work for this company. Lexmark’s solution is to re-org departments and hire consultants to tell them that morale is, in fact, low, neither of which are an actual solution to the problem.

    - Good ole’ boy management. You will not be promoted in to management because you do your job well and you would be a great manager. You are promoted in to management because an executive level manager likes you. This is the place for you if you are a self-promoting ladder climber and expert of nothing.

    - Poor management. Managers and directors generally have no idea how to do their jobs (see above) and the executive level managers don’t care because they are out of touch with what’s going on in the company at the ground level.

    - Profitability. Perceptive hasn’t been consistently profitable and as a result, there have been 4 rounds of layoffs in the last 2 years. Executive management excessively protects sales so there are never cuts from that department, so R&D and professional services take the bulk of the layoffs. Despite still not being profitable after acquiring 7 companies, executive managers insist on buying other companies rather than making the existing product better. This is a direct result of executive management having no vision or long-term strategy.

    - Pay. Salaries are below market and raises are non-existent. Sales complains about low salaries but their base salary + commission is higher than pretty much everyone else’s salary. The worst-kept secret is that Lexmark employees doing the same jobs make more than Perceptive employees. Perceptive has been treated like an unwanted step-child through the entire acquisition and the pay disparity makes it worse.

    Advice to Management

    Selling out to Lexmark was a bad move for everyone but yourselves. It's too late to fix that mistake but you can focus on improving employee morale and retention so that the acquisition isn't a total disaster. It's your fault that Perceptive is unhealthy financially and culturally so it stands to reason that it's on you to make Perceptive a place people want to work again.


  5. "Software Engineering Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time

    Pros

    Very good compensation, with Lexmark Benefits, Matching 401k

    Cons

    No direction, good ole boy network.


  6. "Business Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDM in Paris (France)
    Current Employee - BDM in Paris (France)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Perceptive Software full-time (More than 3 years)

    Pros

    Great team, great marketing team, great time balance

    Cons

    since Perceptive acquired other companies the integration of those new companies damaged the business development.

    Advice to Management

    really need more people in PS and SE team to be more efficient, need to be more accurate in our RFP replies to be more competitive


  7. Helpful (2)

    "Headquarter centeric! Going through growing pains."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time (More than a year)

    Pros

    Fun Positive Energy in the company headquarters

    Communicates well company wide (monthly meetings and biweekly updates)

    Great 401k matching (5% matching + 1% just because)

    Cons

    Acquired Companies too fast, feeling growing pains.

    Difficulty integrating new and better products (Basically they want to sell clients a product that hasnt seen much revision UI wise. Think windows 3.1 kind of dialog feeling)

    Company culture is not present at remote offices.

    HQ centric. If you don't work in KC, you don't matter. Basically, we working as a remote team needed the HQ team to develop something on their main product. It took them 6 months and we needed to have their Director of Engineering to tell the teams to actually do the work. (They kept pushing it off)

    HQ talent and development speed is incredibly slow.

    Too much integration. Want to make their product one monolithic product rather than having the smaller products accel at what they do.

    --Local Office

    Terrible people to work with. Very caustic, ego driven, high pressure, mentality is: DEVELOP DEVELOP DEVELOP!

    Incredibly unprofessional work environment. People yell at one another. "You F***ed up the build! Go fix it!" rather than "Hey the build is broken, could you take a look at what caused it? I think its related to X, Y or Z in your code"

    No time to think or learn new technology

    These are not fun people you want to hang out with outside of work.

    Poor management chain. The main manager works from home.

    Poor path to promotion

    Doubled the physical size of the office and then laid off half the engineers.

    Advice to Management

    HIRE MORE YOUNG AND UPBEAT PEOPLE.

    Eliminate the strict usage of scrum

    Get rid of rally, its terribly slow and is only good for making managers feel good that the numbers are changing.

    Make the remote offices feel more like members of the team. Integrate cross functional teams with the KC office.

    Encourage more travel between HQ and remote offices.

  8. Helpful (1)

    "Perceptive Software sales and marketing organizations are very poorly run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Perceptive Software full-time (More than a year)

    Pros

    Not many unless you like hanging around work at 4pm on a Friday once every couple of months for a "Pour-by-4" . . .just what I always wanted . . . spend more time with my work mates at the start of a weekend.

    Cons

    Sales management in particular is very unprofessional and inexperienced. They tend to hire young, cheap labor from Kansas City area and push them until they burn out and leave. 2 year tenure is considered a veteran. Pay (commission) plan is so convoluted and confusing that they had to create a special calculator spreadsheet to estimate what they have another system already setup to calculate. . . and once you figure out the net commission rate you will want to cry.

    Advice to Management

    Stop buying unrelated, disparate companies and then expect your sales staff to sell their products and services after a 10 or 15 minute power point presentation on the product that you pass off as "sales training".


  9. Helpful (4)

    "Wasted 6 years of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Shawnee, KS
    Former Employee - Manager in Shawnee, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great product, some very good people and plenty of work to do. Creativity and IQs run very high at PSI.

    Cons

    If you aren't in the 'favorites' group you are going nowhere. They aren't looking for people who tell them how it really is. They want "yes men". If you are a ladder climbing, backstabbing, finger pointing, guru of nothing but self promotion this is the place for you.

    Advice to Management

    Take a good, hard look at the quality of people who have walked away in the last two years. They left because they didn't fit the culture of arrogance and hubris. They were people who cared about others and Imagenow. Not everyone lobby's vocally for the promotion; some people actually work for it. Recognize them.


  10. Helpful (1)

    "Not such a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free food in US office only.. sorry UK guys who get no free food.. especially during lunch meetings
    Endless bbq's
    Free coke
    Lots of parking space
    Mexican across the car park

    Cons

    Managment are clueless
    Endless systems
    Management made up of people picked out from a hat
    Employees have no direction from their managers
    Don't like employees who have a brain or ideas

    Advice to Management

    Listen to complaints by employees, my friend in UK sits near an ISR who claims to make 50 fake calls per day, his manager knows this but has ignored this... wake up mr manager on your high salary and smell the roses!!!


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