Perfect World Entertainment Reviews | Glassdoor

Perfect World Entertainment Reviews

Updated March 21, 2017
71 reviews

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3.6
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Perfect World Entertainment CEO Bryan Huang
Bryan Huang
8 Ratings

71 Employee Reviews

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Pros
  • Regularly scheduled team-building events (in 10 reviews)

  • Overall, these elements come together to create a healthy work environment in which its employees are able to flourish (in 7 reviews)

Cons
  • Upper management doesn't always take into account the worker bee's who actually get the work done when making decisions (in 7 reviews)

  • The pay is below the industry standard, so there is a lot of turnover (in 3 reviews)

More Pros and Cons

  1. "Friendly community of gamers!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Perfect World Entertainment full-time (More than a year)

    Pros

    -Relaxed environment
    -Lots of fun perks and events (Happy hours, Movie Nights, Game competitions)
    -Friendly coworkers (Easy to join in with people playing games on the public consoles or in the PC gaming room)
    -My team is always making improvements workflow efficiency without having to constantly be in a planning meeting
    -You opinion matters and you can help shape our newest games no matter what position you're in

    Cons

    Not much I can think of


  2. "Quality Assurance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance in Redwood City, CA
    Former Employee - Quality Assurance in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Perfect World Entertainment full-time (Less than a year)

    Pros

    Really Great manager, all of HR was really nice and helpful.
    Always free food.
    Can get your packages sent to the office.
    Bryan was super awesome!
    Ying and Andrew are super awesome!
    Most of the upper management that I worked for was awesome. They were also really professional.

    Cons

    Wish there was more upward mobility from different positions.
    Better work life balance.
    More job training in specific fields. Only had an hour long class in the department, some of my co-workers never got a class. Felt, a little bit of being thrown into a job without any explanation.
    Communication

    Advice to Management

    Encourage more employees to help work within different departments.


  3. "Business Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Perfect World Entertainment full-time (More than a year)

    Pros

    good people, friendly environment

    Cons

    poor management structure, unclear career path


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A great place to grow, a rewarding place to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Manager in Redwood City, CA
    Current Employee - QA Manager in Redwood City, CA
    Recommends
    Positive Outlook

    I have been working at Perfect World Entertainment full-time (More than a year)

    Pros

    Great company perks, events, and a persistent strive to make the office more comfortable and fun for its employees make this a fun place to come to every day. A lot of their hires come from within, meaning loyalty is usually rewarded with promotions and training to get to where you want to be. Also, company morale is at an all-time high, with a really positive, chill feel to the place that makes it an enjoyable place to be.

    Cons

    As a publisher, communication is key, and communication between in-house people and developers/partners can sometimes get clunky. Establishing a tight and persistent connection to external parties is key.

    Advice to Management

    Doing even more to foster communication and a sense of community can help to further tighten relations, both in-house and externally.


  6. Helpful (1)

    "Odd management and unrealistic goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Perfect World Entertainment full-time

    Pros

    Not a lot of overtime (in my experience, can't say that for everyone) and friendly co-workers. Well kept facilities and enjoyable company activities. There are a lot of people who have been there for years. Not a bad place to start your career in games.

    Cons

    They company takes a lot of direction from its HQ in Chinese, which is odd for a company that is really trying to appeal to western audiences. No one in the office really has any say in what the companies direction is, not even the CEO (while nice, feels more like a puppet). Also, while there are people who have been there for years, there is also a lot of turn over in lower level positions. Layoffs of entire teams also seem frequent as management changes their mind frequently. They do try to shuffle people around if they can, but not everyone can be spared. You can imagine what this does to the people remaining.

    Advice to Management

    Have more trust in the people you hire state side and ask China to back off bit.


  7. Helpful (1)

    "Awesome!!!! =)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Great Benefits (Health, 401K, Gym Reimbursements , Free Daily Office Lunches, Free Drinks and Snack)
    *Within the last years, there has been a major culture shift for the better. This is probably due to the wonderful, engaging monthly team building that the company sets up.
    *Career Potential - A lot of room for career growth. As long as you show potential, the company will invest in you.
    *Salary- Upper management has recognized that a lot of the employees in the company were getting below median salary compared to the rest of the industry. Within the last year, there was a company wide 'raise' for all employees. This puts employees' salary/pay more in line with the rest of the industry. In turn, we are seeing more quality employees joining the company.

    Cons

    Similar to any other gaming company, there is a chance that the games we invest in or publish will not do as well as we expect. If that is the case, we can expect the company to probably shrink in size. Luckily, Perfect World has the backing of their corporate office in China. With that said, I don't think this company will ever go away. =)

    Advice to Management

    Keep investing in your employees whether they are salary increase, promotions, or training programs. Incentive them to keep them motivated to do the best job they can.


  8. Helpful (2)

    "Fun work environment, moving in the right direction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Perfect World Entertainment full-time (More than a year)

    Pros

    Great benefits. Free health insurance, 401k match and free daily lunch.

    Products and employee culture have exponentially improved over the past couple years. Company is now promoting and retaining valuable employees. Employees seem to care a lot more about the business and are rewarded for going above and beyond expectations.

    The office and teams are fun, friendly and invested in the company's success. Encouraging from both a business and morale standpoint.

    Cons

    Cross department communication has room for improvement. Better transparency between US headquarters and China headquarters. Most problems that existed 2+ years ago have been solved or at least improved because of new, driven employees and management.

    Advice to Management

    Continue to challenge and encourage employees. Even if it's not always successful, could be beneficial in the long run allowing that accountability. Keep learning and adapting from the mistakes of the past. Take the negative reviews with a grain of salt. Many of them are former employees right after a round of layoffs to restructure the company. Understandable reactions at low points in the company. Much better direction now in terms of products, revenue and culture.


  9. "Good Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Perfect World Entertainment full-time (Less than a year)

    Pros

    Great benefits. Free health insurance, 401k match and free daily lunch.

    HR just introduced a new way of doing employee's evaluation. Professional growth and personal growth will be taken into consideration along the year with monthly 1-1 meetings with your manager. Bonus will be held according to employee's commitment to this plan.

    Fun environment with nice decoration, consoles available for playing at any time, quiet rooms, basketball, and table tennis.

    Fun activities and team building every month: bowling, private movie screening, baseball matches, in-office treasure hunt.

    Good engagement with employees' wellness offering discount for gym membership and giving one Fitbit to each employee to join company/team challenges (gift cards awarded for winners).

    Cons

    Inter and cross-team communication is definitely NOT great. It's easy to see disconnected teams with low interaction.

    Sometimes you don't feel close enough with the CEO/Executive team. You know they are around but don't actually know what their office is expecting from you/your team.

    Easy to hear/see fingering pointing, instead of solving the issue as a team/company, with passion and a partnership feeling. This commonly happens in a cross department scenario.

    Advice to Management

    Hire more leaders and people who are communicative, maintaining a great balance of extrovert/introvert people. Encourage introvert employees to show their opinion in meetings.

    Encourage employees to participate in Tech/Gaming events, meetups, workshops and provide support for it. The company would benefit from continuing learning employees.

    Ensure one team/department understand the limitations of another team/department, so that deadlines and projects can be managed with ease and fingering pointing happens less and less in the long run.

    More transparency from the executive office and management.


  10. "Awesome work atmosphere with plenty of potential for career growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Video Producer in Redwood Shores, CA
    Current Employee - Video Producer in Redwood Shores, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Perfect World Entertainment full-time (More than a year)

    Pros

    I never thought I'd say this about a job based on previous positions I've held in the past, but I truly enjoy coming in to work every day. Catered lunch five days a week. Regularly scheduled team-building events. 50% of gym membership dues paid by the company. Driven, supportive, passionate colleagues who care about what they do. The ability to grow one's skill set while on the job and apply those skills directly to work projects.

    Cons

    Crunch time before project deadlines can get pretty rough. Inter-department communication can be spotty at times. Pay is average for the industry.

    Advice to Management

    The company definitely feels like it's moving in the right direction, but more transparency within departments would be helpful.


  11. "Engineering Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Online Platform Engineering Program Manager in Redwood City, CA
    Former Employee - Online Platform Engineering Program Manager in Redwood City, CA
    Neutral Outlook

    I worked at Perfect World Entertainment (More than 3 years)

    Pros

    Hi volume transaction for innovate massive mulitplayer online role playing games.

    Cons

    Not very game centric western culture, which means competition that is game centric is crushing them, Steam ...

    Advice to Management

    Consolidate PerfectWorld and Cryptic Studios operation into a single location in Los Gatos. Embrace the Steam Machine platform that is slowly growing to eclipse WIndows PC through strategic partnerships.


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