Pet Paradise Resort Reviews

Cons

- SEVERELY underpaid. After a year and a half I am only making .25¢ more an hour than newly hired Supervisors with no knowledge or experience with pets that I am training. Benefits for our pets do not equal our bills being paid. It’s no wonder the majority of our staffing is teens, students, lives with parents, and/or has multiple jobs. - This being such an underpaid job attracts those who have no-little prior animal handling experience. This becomes an issue for multiple reasons. Pets get poor quality care despite many of personnel’s dedication to animals. Which lead to customer complaints. Which create issues for the resort management. That come down on workers. And such begins a cycle. - Corporate enacts policies and then takes a very hands off approach to defending the immediate resort associates from the backlash. Leaving angry customers and resentful employees. - Corporates’ money hungry attitude causes customers to be driven to more reasonably priced competitors, then they come in and hound us in person as to why we are not making expected profits. - Company constantly investing in opening new resorts vs investing in the ones that are open. Many older resorts are falling apart at the seams. Which doesn’t make a safe environment for animals or staff. - Florida has no mandated breaks for the shifts we are given. Playtimes are in hot humid yards for hours with little to no breaks from the heat and sun. Front desk associates are running on their feet constantly trying to find 30 seconds for a restroom break or sip of water. Considering OSHA’s new heat standards, I would think corporate would be a little more conscious of that. - Not uncommon for playtime to need to push the limits of the dog to person ratio to ensure management and parents remain happy. - Little/no protection from verbally abusive customers. - When a 1/3rd of staffing at a singular resort leaves in a few month time frame, it may be time to start digging into why that would be. - Little enrichment for dogs out in playgroups which leads to many of the issues that arise between different dogs over time. - I genuinely wonder how much of upper corporate understands the amount of work that goes into a day in the shoes of any of us base employees or how many of them have extensive animal handling experience. - No guaranteed parental leave but you can get 16 hours of “Pawternity” leave if you adopt a new pet. - Benefits like PTO are sad. If you work a “full time” schedule, you will come out with about 5 shifts work of PTO or so. A year. Which of course can not be taken during holidays (even if a birthday, special event, etc falls during that period). - The uniform fee is borderline criminal (like, actually… maybe legal should look into that…) - Mandatory holidays are exhausting. We should be allowed the option for at least one major holiday off. - Financially struggling resorts having to send home workers to save money are shorting workers as well as the resort. - Mandatory monthly meetings that literally could be a pre shift group meeting or email. I could continue but I’d be here a while. Point being, if you’re fine being overworked (or barely worked) and underpaid, having overly high expectations with availability put on you, can ignore a menacing corporate breathing down your neck, and more, you’ll be fine here. If you have some self respect, probably not.