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PetPeople Assistant Manager Reviews

Updated Oct 5, 2020

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Found 4 of over 69 reviews

3.4
24%
Recommend to a Friend
0%
Approve of CEO
PetPeople CEO Carrie McDermott (no image)
Carrie McDermott
1 Rating

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  1. 5.0
    Current Employee, more than 3 years

    ASM 3 Years

    Apr 12, 2019 - ASM- Assistant Store Manager in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family owned, and the company truly cares about animals. Lots of great opportunities to travel if you want to help set up stores or train. Lots of great community events you get to go to.

    Cons

    Company is growing quickly and has some growing pains in the communication department. The company also has new corporate leadership, and while smart and nice, they are starting to crack the whip a bit more on the sales side of things.

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    4 people found this review helpful
  2. 3.0
    Current Employee, more than 3 years

    Needs work

    Oct 5, 2020 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pets! Regular customers are pretty good too.

    Cons

    Little to know inside promoting. Almost every position is hired out rather promoting from within. Lack of communication from home office can be frustrating at a store level. The sudden shift of “be pushy like a car salesman” vs “be genuine and only recommend a good product for your customer” is disheartening. CEO has had some scandal regarding the Black Lives Matter movement, and she just beat around the bush to acknowledge it. Way too many people in the company know each other from previous jobs, so there’s clear favoritism going on. Company needs to go back to their original values! Compensation is nowhere near what it should be for the amount of work and knowledge that is expected from employees.

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  3. 4.0
    Current Employee, more than 1 year

    Assistant Manager

    May 15, 2019 - Assistant Store Manager in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growing company, so easy to move up in the company. Upper management easy to work with. Get to pet dogs all day. Regular customers become like family/friends. Very relaxed environment, even though it’s hard work.

    Cons

    Communication from Home Office is suffering due to rapid growth, although the new CEO is trying really hard to improve. Overall technology in the stores are a bit outdated. Sometimes it feels like home office doesn’t listen to the wants/needs of stores.

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  4. 3.0
    Former Employee

    Assistant Manager

    Feb 10, 2016 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay for the job. Only 10 or so people working at each store so not many to manage. The store employees were generally nice and very knowledgable.

    Cons

    They've completely lost their core values since they started becoming more popular. They don't take care of their employees like they did in years past. Awful upper management. A few terrible customers who feel they are entitled to every little thing.

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    8 people found this review helpful
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