PetSmart Employee Reviews about "working with animals"
Updated Nov 22, 2019
"Working with animals & learning about safety" (in 387 reviews)
"Great work environment/atmosphere" (in 120 reviews)
Reviews about "working with animals"
Return to all Reviews"Enjoyable"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Compensation and Benefits
- Senior Management
I worked at PetSmart full-time for more than 5 years
Pros
Working with animals was great
Cons
People not working together was not so great
PetSmart2019-08-14That's great to her you enjoyed your life at PetSmart for a number of years! Thank you for all you did for pets and pet parents! We agree - working with animals every day is pretty special. Thank you, again, for sharing!
Continue reading"lots of independence"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Compensation and Benefits
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RecommendsPositive OutlookNo opinion of CEOI worked at PetSmart part-time for more than a year
Pros
good coworkers, working with animals
Cons
cleaning fish tanks and habitats
PetSmart2019-11-22PetSmart Response
November 25, 2019 – Social Media Community Manager
Thank you for the review! We couldn't agree more - it's our colleagues, pets and pet parents who make PetSmart such a special place. We appreciate you sharing your experience!
Continue reading"Awesome"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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RecommendsI worked at PetSmart full-time for less than a year
Pros
If you like working with animals this is an awesome place
Cons
Cleaning up pet waste and touching crickets, if you are scarred of critters this is not a job for you
PetSmart2019-11-04PetSmart Response
November 7, 2019 – Social Media Community Manager
Thank you for the review! We think working with animals every day makes PetSmart pretty great, as well. Please know, you can always share feedback via the CareSmart line at 1-800-738-4693, as well. Thank you, again!
Continue reading"Okay to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
I have been working at PetSmart part-time
Pros
Fun work with animals and animal lovers
Cons
Not enough pay, but it was part time
PetSmart2019-11-07PetSmart Response
November 8, 2019 – Social Media Community Manager
Thanks for taking the time to share your experience at PetSmart! We think working with animals every day makes it a pretty great place, as well. Please know, you can always share feedback via the CareSmart line at 1-800-738-4693, as well. Thank you again!
Continue reading"Company that most certainly does not "love you back.""
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at PetSmart part-time for more than 3 years
Pros
1. Working with animals 2. Getting to know pet parents 3. Mostly friendly co-workers 4. Being able to make a difference in an animal's life 5. Fast-paced environment 6. Early morning shifts
Cons
1. Horrible management 2. Favoritism 3. Unpredictable hours 4. Stressful environment 4. No equal pay 5. Newer people getting more hours and a higher pay grade 6. Management generally making it difficult to enjoy your job 7. Management does not care about you unless you're one of their favorites
Continue readingPetSmart2019-11-02PetSmart Response
November 4, 2019 – Social Media Community Manager
I'm sorry to hear you aren't enjoying your time at PetSmart. Definitely feel free to reach out to the CareSmart line at 1-800-738-4693, so we can help. We value the contributions of all our associates in helping making pets' lives happy and healthy and would like to learn more about your experience. Thank you for bringing this to our attention and taking the time.
Continue reading"Okay for part-time job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at PetSmart part-time for more than a year
Pros
There's a diversity of people that work with you. Management is laid back but expects you to do your best. Very friendly staff and working with animals is awesome. Flexible schedule. Good if you are taking classes.
Cons
Absolutely no one wants to work as a cashier. You are on the register for 4+ hours or your entire shift with no intention to switch. It's mentally draining and it's one of the main reasons i'm quitting. I would arrive to work and the person on the register gets off because they expect me to take over for them every single time. It turns out that they've been there all day! It's an endless cycle. We are always short on cashiers/back up so people from pet care have to take over even when they are busy. We will have 3-4 petcare associates, ONE cashier, and a manager/associate lead. I've been working here for 2.5 years and only got one raise and never got my second year review even after asking for it. It's like the managers don't have time for you and your success. We recently got a lot of new hires (like 4-5). They all went to petcare. Remember me saying that we were short on cashiers? Yeah...okay.
Continue readingPetSmart2019-10-23PetSmart Response
October 24, 2019 – Social Media Community Manager
I'm sorry to hear you aren't enjoying your time at PetSmart. Definitely speak with your management team or the CareSmart line at 1-800-738-4693, as both can help. We value the contributions of all our associates in helping to make pets' lives happy and healthy and would like to learn more about your experience. Thank you for taking the time.
Continue reading"Too much stress for little pay"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at PetSmart part-time for less than a year
Pros
Working with animals & learning about safety.
Cons
Pay.. getting bitten by stressed out dogs, bathers are left to do everything!! Answer phones, book/cancel appointments, check in/out your dogs plus groomers dogs, clean etc...While groomers just groom.
Continue readingPetSmart2019-11-11PetSmart Response
November 11, 2019 – Social Media Community Manager
Thank you for taking the time to leave a review. We'd like to understand your experience more, as the safety of our associates and the pets in our care is our #1 priority. Please contact the CareSmart line at 1-800-738-4693. Thank you for bringing this to our attention.
Continue reading- Helpful (2)
"Changing in a bad way"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at PetSmart part-time for more than a year
Pros
Get to work with animals, share my passion with customers
Cons
Expected to do everyone else's job and somehow still get our actual job done.
Continue readingPetSmart2019-10-16PetSmart Response
October 16, 2019 – Social Media Community Manager
Thanks for taking the time to share your experience. We appreciate you bringing this to our attention. Please contact the CareSmart line at 1-800-738-4693 so that we can understand further. Thanks for all that you do for the love of pets, and again for taking the time to review.
Continue reading - Helpful (1)
"Good job, but corporate is horrible"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at PetSmart full-time for less than a year
Pros
Flexible schedules Fantastic customers Working with animals is always a plus
Cons
Corporate slashes hours like crazy Company has crappy communication
Continue readingPetSmart2019-10-15PetSmart Response
October 17, 2019 – Social Media Community Manager
Thank you for the feedback. We always appreciate hearing from our associates - the positives and the areas of improvement. We'd love to understand more about your experience. Please contact the CareSmart line at 1-800-738-4693. Thank you again!
Continue reading "Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at PetSmart full-time for more than 3 years
Pros
Great support and management team and getting to work with animals
Cons
Beung understaffed and having to take on Alot of tasking
Continue readingPetSmart2019-09-23PetSmart Response
September 23, 2019 – Social Media Community Manager
Thank you for the review! We always appreciate hearing feedback from our associates and appreciate you taking the time. Please know, you can also share your thoughts via the CareSmart line at 1-800-738-4693. Thanks, again!
Continue reading
PetSmart Response
August 15, 2019 – Employer Branding