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    PetSmart Employee Reviews about "working with animals"

    Updated Nov 22, 2019

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    3.2
    48%
    Recommend to a Friend
    48%
    Approve of CEO
    PetSmart CEO J.K. Symancyk
    J.K. Symancyk
    291 Ratings
    Pros
    Cons

    • "I do wish we didn't sell enclosures that weren't good for the animals (i" (in 401 reviews)

    • "You do have to clean up after dogs if owner’s refuse to pick it up or just leaves it" (in 242 reviews)

    More Pros and Cons

    Reviews about "working with animals"

    Return to all Reviews

    1. "Enjoyable"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Petshotel Associate 

      I worked at PetSmart full-time for more than 5 years

      Pros

      Working with animals was great

      Cons

      People not working together was not so great

      PetSmart2019-08-14

      PetSmart Response

      August 15, 2019 – Employer Branding

      That's great to her you enjoyed your life at PetSmart for a number of years! Thank you for all you did for pets and pet parents! We agree - working with animals every day is pretty special. Thank you, again, for sharing!

      Continue reading

    2. "lots of independence"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Pet Care Associate in Bethesda, MD
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at PetSmart part-time for more than a year

      Pros

      good coworkers, working with animals

      Cons

      cleaning fish tanks and habitats

      PetSmart2019-11-22

      PetSmart Response

      November 25, 2019 – Social Media Community Manager

      Thank you for the review! We couldn't agree more - it's our colleagues, pets and pet parents who make PetSmart such a special place. We appreciate you sharing your experience!

      Continue reading
      3. Join the PetSmart team
      See Our Latest Jobs

    3. "Awesome"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative in Rowlett, TX
      Recommends

      I worked at PetSmart full-time for less than a year

      Pros

      If you like working with animals this is an awesome place

      Cons

      Cleaning up pet waste and touching crickets, if you are scarred of critters this is not a job for you

      PetSmart2019-11-04

      PetSmart Response

      November 7, 2019 – Social Media Community Manager

      Thank you for the review! We think working with animals every day makes PetSmart pretty great, as well. Please know, you can always share feedback via the CareSmart line at 1-800-738-4693, as well. Thank you, again!

      Continue reading

    4. "Okay to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales 

      I have been working at PetSmart part-time

      Pros

      Fun work with animals and animal lovers

      Cons

      Not enough pay, but it was part time

      PetSmart2019-11-07

      PetSmart Response

      November 8, 2019 – Social Media Community Manager

      Thanks for taking the time to share your experience at PetSmart! We think working with animals every day makes it a pretty great place, as well. Please know, you can always share feedback via the CareSmart line at 1-800-738-4693, as well. Thank you again!

      Continue reading

    5. "Company that most certainly does not "love you back.""

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Pet Care Specialist in Henrico, VA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PetSmart part-time for more than 3 years

      Pros

      1. Working with animals 2. Getting to know pet parents 3. Mostly friendly co-workers 4. Being able to make a difference in an animal's life 5. Fast-paced environment 6. Early morning shifts

      Cons

      1. Horrible management 2. Favoritism 3. Unpredictable hours 4. Stressful environment 4. No equal pay 5. Newer people getting more hours and a higher pay grade 6. Management generally making it difficult to enjoy your job 7. Management does not care about you unless you're one of their favorites

      Continue reading
      PetSmart2019-11-02

      PetSmart Response

      November 4, 2019 – Social Media Community Manager

      I'm sorry to hear you aren't enjoying your time at PetSmart. Definitely feel free to reach out to the CareSmart line at 1-800-738-4693, so we can help. We value the contributions of all our associates in helping making pets' lives happy and healthy and would like to learn more about your experience. Thank you for bringing this to our attention and taking the time.

      Continue reading

    6. "Okay for part-time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at PetSmart part-time for more than a year

      Pros

      There's a diversity of people that work with you. Management is laid back but expects you to do your best. Very friendly staff and working with animals is awesome. Flexible schedule. Good if you are taking classes.

      Cons

      Absolutely no one wants to work as a cashier. You are on the register for 4+ hours or your entire shift with no intention to switch. It's mentally draining and it's one of the main reasons i'm quitting. I would arrive to work and the person on the register gets off because they expect me to take over for them every single time. It turns out that they've been there all day! It's an endless cycle. We are always short on cashiers/back up so people from pet care have to take over even when they are busy. We will have 3-4 petcare associates, ONE cashier, and a manager/associate lead. I've been working here for 2.5 years and only got one raise and never got my second year review even after asking for it. It's like the managers don't have time for you and your success. We recently got a lot of new hires (like 4-5). They all went to petcare. Remember me saying that we were short on cashiers? Yeah...okay.

      Continue reading
      PetSmart2019-10-23

      PetSmart Response

      October 24, 2019 – Social Media Community Manager

      I'm sorry to hear you aren't enjoying your time at PetSmart. Definitely speak with your management team or the CareSmart line at 1-800-738-4693, as both can help. We value the contributions of all our associates in helping to make pets' lives happy and healthy and would like to learn more about your experience. Thank you for taking the time.

      Continue reading

    7. "Too much stress for little pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Bather/Groomer Trainee in Scottsdale, AZ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PetSmart part-time for less than a year

      Pros

      Working with animals & learning about safety.

      Cons

      Pay.. getting bitten by stressed out dogs, bathers are left to do everything!! Answer phones, book/cancel appointments, check in/out your dogs plus groomers dogs, clean etc...While groomers just groom.

      Continue reading
      PetSmart2019-11-11

      PetSmart Response

      November 11, 2019 – Social Media Community Manager

      Thank you for taking the time to leave a review. We'd like to understand your experience more, as the safety of our associates and the pets in our care is our #1 priority. Please contact the CareSmart line at 1-800-738-4693. Thank you for bringing this to our attention.

      Continue reading
    8. Helpful (2)

      "Changing in a bad way"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Pet Care Associate 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at PetSmart part-time for more than a year

      Pros

      Get to work with animals, share my passion with customers

      Cons

      Expected to do everyone else's job and somehow still get our actual job done.

      Continue reading
      PetSmart2019-10-16

      PetSmart Response

      October 16, 2019 – Social Media Community Manager

      Thanks for taking the time to share your experience. We appreciate you bringing this to our attention. Please contact the CareSmart line at 1-800-738-4693 so that we can understand further. Thanks for all that you do for the love of pets, and again for taking the time to review.

      Continue reading
    9. Helpful (1)

      "Good job, but corporate is horrible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Merchandise and Inventory Leader in Clovis, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at PetSmart full-time for less than a year

      Pros

      Flexible schedules Fantastic customers Working with animals is always a plus

      Cons

      Corporate slashes hours like crazy Company has crappy communication

      Continue reading
      PetSmart2019-10-15

      PetSmart Response

      October 17, 2019 – Social Media Community Manager

      Thank you for the feedback. We always appreciate hearing from our associates - the positives and the areas of improvement. We'd love to understand more about your experience. Please contact the CareSmart line at 1-800-738-4693. Thank you again!

      Continue reading

    10. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Engagement Leader 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at PetSmart full-time for more than 3 years

      Pros

      Great support and management team and getting to work with animals

      Cons

      Beung understaffed and having to take on Alot of tasking

      Continue reading
      PetSmart2019-09-23

      PetSmart Response

      September 23, 2019 – Social Media Community Manager

      Thank you for the review! We always appreciate hearing feedback from our associates and appreciate you taking the time. Please know, you can also share your thoughts via the CareSmart line at 1-800-738-4693. Thanks, again!

      Continue reading
    Found 387 reviews
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