Petco Reviews in Chicago, IL | Glassdoor

Petco Chicago Reviews

Updated June 8, 2017
46 reviews

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Chicago, IL Area

3.2
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Petco CEO Brad Weston
Brad Weston
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46 Employee Reviews

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Pros
  • love working with animals, so its not really a "job" to me, maybe thats why some people dont like it (in 215 reviews)

  • You get to bring your pets to work (in 54 reviews)

Cons
  • They start out at minimum wage and do not increase much from there unless your upper management like a GM or AM (in 104 reviews)

  • Slashing payroll when they themselves admit the only way to survive only shopping onslaught is thru great customer service (in 57 reviews)

More Pros and Cons

  1. "Great job if you love pets"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in Chicago, IL
    Former Employee - Customer Advisor in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Petco part-time (More than a year)

    Pros

    Dealing with animals everyday was a big plus. If you truly care about animals you make sure they are clean and well taken care of.

    Cons

    The smell takes a toll on you. Dogs usually relieve themselves on the floor multiple times a day and not every customer cleans up after their pet.

    Advice to Management

    Delegate more responsibilities to subordinates.


  2. Helpful (1)

    "Guest Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Petco full-time (More than 3 years)

    Pros

    pet industry is a great place to be.. very fun environment

    Cons

    corporate is very cold and uncaring as many corporate offices are...

    Advice to Management

    more advocacy for team members...


  3. "Not bad if you don't mind the start time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate First Shift in Joliet, IL
    Current Employee - Warehouse Associate First Shift in Joliet, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Petco full-time (Less than a year)

    Pros

    Good stating pay ($13.20), long grace period to become accustomed to work, usually decent amount of overtime, decent health insurance

    Cons

    4am start time for their first shift is going to make having a social life hell, promotions are largely based on whether or not you know one of the higher ups


  4. Helpful (1)

    "Dishonest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Dog Trainer Associate in Downers Grove, IL
    Former Employee - Dog Trainer Associate in Downers Grove, IL
    No opinion of CEO

    I worked at Petco part-time (Less than a year)

    Pros

    Great customers. Peer's in general were pleasant and caring for people and animals. The little discount helped some with my animal bills. One of our three managers namely the assistant manager was helpful, patient, clear, fair, and simply great to work for. I looked forward to when she was covering the store.

    Cons

    I have been a professional trainer for over twenty years. It had been a couple years since i worked in that capacity and thought it would be fun to train people to train their dogs. Once in a while people will spend the money to have the trainer do it. I was hired as a trainer and told I would be paid an hourly wage plus commissions but I'd still have to go through Petco's dog training training. Oh and when I wasn't training then I'd do associate duties.
    First day there I'm told she wouldn't be able to pay me the hourly wage she promised me. I accepted that. Then a a short time after starting I find out that it normally takes 9 months to get into the schooling but could take up to 12 months. In the mean time I could offer advice but I wouldn't be paid as a trainer. Also the treatment of the rodents bothered me. The rat's and mice tanks were so overfilled they would attack each other and often get stuck under the features in the tanks. It was in policy to place more animals then they [the animals] felt comfortable living it.

    Advice to Management

    Be up front with new hires as far as compensation and training . Be patience and helpful during the training period. Be pleseant to your employees . Remember employees are in a sense your customers as well


  5. Helpful (1)

    "Awesome place to for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog Groomer Apprentice in Norridge, IL
    Current Employee - Dog Groomer Apprentice in Norridge, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time (Less than a year)

    Pros

    You work with fellow animal lovers, the company provides good health care coverage, the managers and co workers are awesome, many opportunities for advancement.

    Cons

    They don't really allow overtime, which is understandable though.

    Advice to Management

    Continue doing what you're doing!! My grooming salon manager and store managers are great people that treat us like equals!! They don't look down on us!


  6. "Pet Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Current Employee - Pet Stylist in Wheaton, IL
    Current Employee - Pet Stylist in Wheaton, IL
    Recommends
    Positive Outlook

    I have been working at Petco full-time (Less than a year)

    Pros

    I love playing with the animals and working with dogs every day! The staff is knowledgable and has taught me useful information to apply to with my own pets!

    Cons

    Not enough small animal options for chinchillas, new pay system (not too bad but a tad irritating,) aggressive dogs, having to go to a different salon to train to become a groomer

    Advice to Management

    All managers are incredible and very helpful. Sam Freese does a wonderful job with this store.


  7. Helpful (1)

    "Part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in West Dundee, IL
    Current Employee - Part Time Cashier in West Dundee, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Petco part-time

    Pros

    The Benifits are really good

    Cons

    The company sucks but the employees are awesome

    Advice to Management

    Start to respect us and what we say


  8. "Bullying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Groomer Apprentice in Kenosha, WI
    Former Employee - Groomer Apprentice in Kenosha, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Petco full-time (Less than a year)

    Pros

    Discount, Free Shots and Classes

    Cons

    High School environment, Management are children, your Voice doesn't matter, easily replaced

    Advice to Management

    Hire managers that care about their employees, if you hear something going on. Take care of it and make it stop.


  9. Helpful (1)

    "Employed and broke"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GEL in Kenosha, WI
    Current Employee - GEL in Kenosha, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paid time off and benefits

    Cons

    Took salary position away and now paying half of what they used to pay for same job.

    Advice to Management

    Open your eyes and your wallets.


  10. Helpful (1)

    "Inventory and Pricing Manaager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory and Pricing Department Manager in Glenview, IL
    Current Employee - Inventory and Pricing Department Manager in Glenview, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The importance of the animals....The staff at the location I work at.

    Cons

    No growth... you have to apply for a promotion. Low pay, low moral.

    Advice to Management

    Recognize the good employees you have and help them to grow the company by showing appreciation and paying decent wages.


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