Petco Reviews

Updated Aug 14, 2020

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2.9
45%
Recommend to a Friend
68%
Approve of CEO
Petco CEO Ron Coughlin
Ron Coughlin
504 Ratings
Pros
Cons
  • "This is retail sales, so an interest in animals is not as important as your ability to accomplish tasks in the department you're hired in(in 367 reviews)

  • "Upper management is cold and distant and dont really help(in 179 reviews)

More Pros and Cons
  1. "Fun"

    5.0
    Former Employee - Shift Supervisor in Washington, DC

    I worked at Petco part-time

    Pros

    Fun environment to work as animal lover

    Cons

    Low pay/ upper management unstable

  2. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Petco part-time

    Pros

    Loved interacting with animals every single day

    Cons

    Heavy lifting was probably the most tricky part


  3. "love"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Advisor 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Petco full-time for less than a year

    Pros

    great community, everyone who works there knows what they’re talking about

    Cons

    short staff, can be unorganized

  4. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clerk 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Petco part-time for more than a year

    Pros

    Getting to be around animals

    Cons

    Low pay and poor scheduling

  5. "Fun job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco part-time for less than a year

    Pros

    Working with family’s and being around animals

    Cons

    Dealing with some management issues

    Continue reading
  6. "Must be able to multitask"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Petco full-time

    Pros

    Many opportunities to work with rescues and help homeless pets.

    Cons

    You must be ready to handle sales/animal care/stocking/customer service/basic animal nutrition.

  7. "Great place to grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Manager in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Petco full-time for more than 5 years

    Pros

    Fun environment, great people, great product

    Cons

    Still run as a legacy retailer, needs to update processes or risk getting left behind more nimble, hungrier competitors

  8. "Amazing place to call home"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dog Groomer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Petco full-time for less than a year

    Pros

    Good hours Lots of dogs Amazing staff

    Cons

    None that I could see.

  9. "Pay is okay."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pet Bather 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Petco full-time for less than a year

    Pros

    Working with animals is good Tips are okay

    Cons

    Training is lackluster and not complete and you’re thrown into it fast

    Continue reading
  10. "Coworkers are great, customers are the worst!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Hightstown, NJ

    I have been working at Petco part-time for more than a year

    Pros

    Coworkers were fun and made the time go fast

    Cons

    Customers are always disrespectful and loud

Found 3176 reviews