Petco Reviews | Glassdoor

Petco Reviews

Updated September 18, 2017
1,903 reviews

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2.8
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Approve of CEO
Petco CEO Brad Weston
Brad Weston
54 Ratings

1,903 Employee Reviews

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Pros
Cons
  • They start out at minimum wage and do not increase much from there unless your upper management like a GM or AM (in 114 reviews)

  • Slashing payroll when they themselves admit the only way to survive only shopping onslaught is thru great customer service (in 57 reviews)

More Pros and Cons

  1. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Truth or Consequences, NM
    Former Employee - Anonymous Employee in Truth or Consequences, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Petco part-time (More than a year)

    Pros

    One of the best reasons to work at petco, is it teaches you lots about animals and how to properly take care of them. And you learn how to talk to people more fluently.

    Cons

    The worst cleaning out the cages, making sure to separate the males from females and making sure kids don't get there finger bit off by a bird.

    Advice to Management

    Not much to say all did there part may not of been. The way I did it but the job gets done anyhow.


  2. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Petco full-time

    Pros

    Helping people and their pets
    Benefits

    Cons

    Not enough payroll or time to complete all that you are responsible for

  3. "senior dog trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Dog Trainer in Redmond, OR
    Current Employee - Senior Dog Trainer in Redmond, OR
    Doesn't Recommend
    Negative Outlook

    I have been working at Petco full-time (More than a year)

    Pros

    I love training the dogs

    Cons

    This is a poorly managed store

    Advice to Management

    pay attention


  4. "Management changed multiple in a year and a half"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Joliet, IL
    Former Employee - Supervisor in Joliet, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Petco full-time (More than a year)

    Pros

    10 hour four days per week schedule.

    Cons

    Management and policies changed so often it was difficult to adapt to a new leader every couple of months.

    Advice to Management

    HR needs to follow policies instead of bending the rules for every violation. It was difficult to lead a team with a new manager every couple of months and no backing from HR.


  5. "Petco Dog Groomer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dog Groomer in Port Orange, FL
    Former Employee - Dog Groomer in Port Orange, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Petco full-time (More than 3 years)

    Pros

    Decent Base Pay, Excellent Benefits including health, life, dental, optical, 401K and stock shares. Lots of PTO for a retail job.

    Cons

    Corporate can make some odd decisions that add pressure to an already stressful job

    Advice to Management

    Remember that your employees are human and can't have their job which involves unpredictable animals micromanaged down to the minute.


  6. Helpful (1)

    "Good environment and coworkers depending on location and lots of PTO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    lots of pto, good coworkers at my location

    Cons

    stressful and way too many dogs are expected to be done in a day

    Advice to Management

    too many dogs are a safety hazard, and commission tiers being raised are the reason all the petco groomers are quitting.


  7. Helpful (2)

    "Guest Experience Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Experience Leader in San Diego, CA
    Current Employee - Guest Experience Leader in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Petco full-time (More than 10 years)

    Pros

    They promote from within and are always ready to promote if you are hard working and don't mind relocating.

    Working with animals is great! It's easy to destress when you can pull a conure or ferret out and play with them for a few moments.

    Uniforms and training provided.

    Excellent PTO and flexible scheduling. After 90 days, at full time, you get 120 hours PTO to use at your discretion.

    Cons

    They ONLY promote from within, unless you are a Store Leader.

    It is had to find the time to get your training done.

    There is no sick pay separate from your PTO pay.

    Average wage is low compared to other companies.

    Advice to Management

    Please make everyone's job expectations clear. Some people do more then their job expectations to make up for others short comings.

    Use the MyPetcoRecognition app to recognize partners accomplishments.

  8. "Decent company, fun atmosphere, poor choice in product training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dog and Cat Department Manager
    Former Employee - Dog and Cat Department Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Petco full-time (More than 3 years)

    Pros

    It was a fun place to work for sure. Salary was decent and the company put a lot of effort into training.

    Cons

    While the training had a lot of effort put into it, they trained very curiously. They trained us on which foods were natural, what the benefits were, and why natural was a better food. Then, they turned around and push multiple brands that are widely known for being sub-par, non natural, and questionable ingredient quality. It was very confusing and a money focused choice.


  9. "Good Negotiating Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory and Pricing Department Manager in San Angelo, TX
    Former Employee - Inventory and Pricing Department Manager in San Angelo, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Petco full-time (More than 3 years)

    Pros

    I was able to negotiate my wage from the initial offer up almost $9.00

    Cons

    Starting wages are lower than expected


  10. "Petco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aquatics Specialist in Wilkes-Barre, PA
    Current Employee - Aquatics Specialist in Wilkes-Barre, PA
    Neutral Outlook
    No opinion of CEO

    I have been working at Petco full-time (Less than a year)

    Pros

    Handling and taking care of the animals

    Cons

    Company to demanding for what it is worth


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