Petco Reviews | Glassdoor

Petco Reviews

Updated February 23, 2017
393 reviews

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4.0
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Petco CEO James M. Myers
James M. Myers
160 Ratings

393 Employee Reviews

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Pros
  • working with animals and people that enjoy their pets if fun (in 203 reviews)

  • People bring their pets to work which is cool (in 33 reviews)

Cons
  • Upper management has unrealistic goals And salaries could be better also th (in 93 reviews)

  • No support from corporate with customer service issues (in 51 reviews)

More Pros and Cons

  1. "Poor training but great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Petco full-time

    Pros

    Working with animals is always a treat, and I loved that they encouraged us to feed bulk treats to the visiting doggies

    Cons

    Poor training and then coming down on you for not knowing how to do things you never knew were part of your job. That might've just been my poor manager though.

    Advice to Management

    give new employees a detailed print out of their duties so we know where we need training.


  2. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Petco full-time

    Pros

    Get to learn and care for some awesome animals. Meet great people. Was a great place to work.

    Cons

    Not very well staffed. Due to corporate downsizing upper management, I wound up short 2 key holders and working 7 days a week.


  3. "Job review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Petco full-time (More than a year)

    Pros

    Nice people,animals are always great

    Cons

    A lot of work but can be little pay


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  5. "Worker"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco full-time

    Pros

    Dress code is comfortable wear.

    Cons

    No cons at this time


  6. "It was alright"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time

    Pros

    PUPPIES!!! The pets were amazing! The hours were flexible and there was always something going on.

    Cons

    People had to accompany their pets into the store. Usually they were okay but some were unbelievably rude. (Absolutely had nothing to do with the company but still a con)

    Advice to Management

    Listen to the employees and don't play favorites.


  7. "Petco cares"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Animal Leader
    Current Employee - Small Animal Leader
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Petco full-time (More than 5 years)

    Pros

    The training is excellent. They give you the opportunity to move forward.

    Cons

    Retail. Hardly ever get weekend days off unless you take PTO

    Advice to Management

    Need a few more hours given for weekend workers


  8. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco full-time

    Pros

    Relaxed environment, very laid back. Bringing dogs to work is a plus.

    Cons

    Paying for parking. Parking during the holidays


  9. "Petco Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco part-time

    Pros

    Great environment as a a fellow pet lover and owner and a great place to expand knowledge. They encourage you to grow and check out new positions within the store.

    Cons

    I struggled with management keeping my hours at a certain number, as this was my second job. My requested hours were within Petco employee requirements but were rarely honored.


  10. "Store Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader
    Current Employee - Store Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time (More than 3 years)

    Pros

    Flexible, good work/life balance, great people.

    Cons

    Not enough payroll. Not enough hours to meet expectations.

    Advice to Management

    Stay focused and better planning. Everything doesn't have to be a fire drill at the last moment. Get some payroll into the stores and let your talented people perform.


  11. "Guest Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Advisor in San Antonio, TX
    Current Employee - Guest Advisor in San Antonio, TX
    Recommends

    I have been working at Petco part-time (More than a year)

    Pros

    The best part about working for Petco is the opportunity to interact with animals on a daily basis. I have also really enjoyed the donation drives that the Petco Foundation runs.

    Cons

    It is difficult to get the hours if you are wanting to work a lot, the store is only given X amount of hours and distributing those hours is not fun. Because of the strain in hours, during the weekends when it is very busy there are not enough employees to give the superior customer service to everyone like Petco expects.



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