Petco Reviews | Glassdoor

Petco Reviews

Updated October 25, 2017
238 reviews

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5.0
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Petco CEO Brad Weston
Brad Weston
12 Ratings

238 Employee Reviews

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Pros
Cons
  • They start out at minimum wage and do not increase much from there unless your upper management like a GM or AM (in 121 reviews)

  • Really long hours and not the best work life balance (in 28 reviews)

More Pros and Cons

  1. Helpful (7)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Jose, CA
    Former Employee - Sales Associate/Cashier in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Petco full-time (More than a year)

    Pros

    Management and your coworkers are all passionate about animals. Theres always room to grow and information to learn. Become a specialist or stay a cashier, just be happy.

    Cons

    Bagging live crickets, large and small, was torture. I, however, never did it and was lucky to have coworkers who understand. And no, picking up dog poop is not a con. Lol

    Advice to Management

    Encourage less group interviews and bag your own crickets! Lol


  2. "Great jobs for those willing to learn new things"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Guest Advisor
    Former Employee - Guest Advisor

    I worked at Petco full-time (More than 5 years)

    Pros

    Great employee discounts. Those who own dog or cats will save tons.

    Cons

    Those employees who don't know a lot of knowledge of pets send all customers to those who do and don't bother learning themselves. Health insurance could be better.

  3. "IPDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Petco full-time

    Pros

    Great people to work for.

    Cons

    Hours and benefits packages leave something to be desired.


  4. "Good place with good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Petco full-time

    Pros

    Time with animals, nice coworkers, petco gym (lifting those 40lb dog food bags)

    Cons

    just the usual cons of a retail gig


  5. Helpful (1)

    "Really good college job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Petco part-time

    Pros

    If you like animals this is a pretty good job. It's very laid back, probably

    Cons

    Hours, from my stand point, aren't very good and you don't get to play with the animals in the cages as much as people think but the dog that come in make up for it.

    Advice to Management

    Not much they can do about hours when a new petstore comes in


  6. "great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Petco part-time

    Pros

    relaxed atmosphere, great coworkers, great pets

    Cons

    need to have better training for new hires.

    Advice to Management

    Train your new hires better so they can provide excellent customer service.


  7. "Interesting, fun,and a very great learning experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Melbourne, FL
    Former Employee - Assistant Manager in Melbourne, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Petco full-time (More than 3 years)

    Pros

    Working with all the different animals and learning about them and interacting with customers and teaching them about the different animals; what they eat and how to take care of them.

    Cons

    As asst. manager hiring and more so having to let some one go. Also when some one doesn’t show up having to pick up the slack.

  8. "Senor Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time

    Pros

    Great place to work 4 stars solid

    Cons

    none. none none none none

    Advice to Management

    pay for your people to get trained vs spend money on contractors. The contractors Don't care as much about the company as loyal people working there.


  9. "Good Student Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog Trainer in Jacksonville, FL
    Current Employee - Dog Trainer in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Petco part-time (More than a year)

    Pros

    Room for growth and lateral movement, kind management, fun animals!

    Cons

    Low pay, no benefits, (I was part-time), and it's retail =)


  10. "Great place to live, work and play!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Diego, CA
    Current Employee - Vice President in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time (More than 3 years)

    Pros

    Great workspace, smart people, pet friendly.

    Cons

    Increased competition and general retail challenges.

    Advice to Management

    Double down on digital investments and do more with services.


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