Petco Reviews | Glassdoor

Petco Reviews

Updated June 8, 2017
215 reviews

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215 Employee Reviews

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Pros
  • love working with animals, so its not really a "job" to me, maybe thats why some people dont like it (in 215 reviews)

  • You get to bring your pets to work (in 54 reviews)

Cons
  • They start out at minimum wage and do not increase much from there unless your upper management like a GM or AM (in 104 reviews)

  • Slashing payroll when they themselves admit the only way to survive only shopping onslaught is thru great customer service (in 57 reviews)

More Pros and Cons

  1. "Sales Associtate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Columbia, SC
    Former Employee - Sales Associate/Cashier in Columbia, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Petco full-time (Less than a year)

    Pros

    Being around animals was so fun, Feeding them bonding with them and meeting other people with cool animals.
    Pay was decent if you are a college student or high school student

    Cons

    Managers were crappy individuals who played favoritism among employees and fired whomever didn't kiss up to them.

    Advice to Management

    Stop hiring 18 year old managers who sit around and gossip about employees all day.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in Deerfield Beach, FL
    Former Employee - Customer Advisor in Deerfield Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Petco (More than a year)

    Pros

    Petco is a great company to work for and it teaches you a lot about the different customers and how to be more patient in dealing with their problems. You also learn a lot with the different pets. You have a lot of room to grow.

    Cons

    Some downsides working with Petco would be that there is a lot to do and with training being all over such as everyone training differently and sometimes the wrong way. It can be hectic.

  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Salem, OR
    Current Employee - Sales Associate in Salem, OR
    Neutral Outlook

    I have been working at Petco part-time (Less than a year)

    Pros

    All my co workers and managers are supportive and actually care.

    Cons

    I cant think of a con at this moment.


  4. "petco"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Stylist in Palmdale, CA
    Current Employee - Pet Stylist in Palmdale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco (More than 3 years)

    Pros

    good to employees, good to customers, benefits are offered

    Cons

    sometimes covering shifts happen due to lack of adequate staff depending on the store

    Advice to Management

    hire more employees when stores are making higher volume sales


  5. "IPDM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IPDM in Keller, TX
    Current Employee - IPDM in Keller, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teams that get the stores running. Great processes to run stores. Great work in the communities with adoptions and pushing events.

    Cons

    Poor stocking return rate. Poor store locations and keeping locations up to date. Hard times working with the DC.

    Advice to Management

    Listening to your teams


  6. "Petco"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Groomer in East Hazel Crest, IL
    Current Employee - Pet Groomer in East Hazel Crest, IL
    Recommends
    Neutral Outlook

    I have been working at Petco part-time (More than a year)

    Pros

    I've loved animals all my life. I need a job, and I always have wanted to work at Petco.

    Cons

    The downsides of me working at Petco Is the insects. I do not like to touch them at all.


  7. Helpful (1)

    "Great Stepping Stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Thousand Oaks, CA
    Former Employee - Assistant Manager in Thousand Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful advancement if you are a hard worker.

    Cons

    Very low Pay and a lot of work load.

    Advice to Management

    Pay your star performers better.

  8. "Amazing place to relax"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time (More than 5 years)

    Pros

    Being able to learn about all the animals on the job and building relationships. You also get to have your customers become friends and their pets become part of your family as well. Also great opportunities to move up from the 5 years I have been there.

    Cons

    Not enough time in the day to complete certain tasks because it can get busy. Need more support from management just to know if you're doing a good job.

    Advice to Management

    More communication. Let us know how we can improve ourselves.


  9. "Dept. Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Wooster, OH
    Current Employee - Anonymous Employee in Wooster, OH

    I have been working at Petco full-time (More than 5 years)

    Pros

    Enjoy the challenge and customer service.

    Cons

    Doing others work all the time

    Advice to Management

    Make everyone do their job


  10. "Great company- pet stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Stylist in Palm Beach Gardens, FL
    Current Employee - Pet Stylist in Palm Beach Gardens, FL
    Recommends

    Pros

    I have worked it 2 diff stores. Both managment teams are amazing. Family feel with corporate benefits.

    Cons

    Commission for baths is 40, not 50 percent like the grooms


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