Petco Reviews in San Diego, CA | Glassdoor

Petco San Diego Reviews

Updated February 16, 2017
96 reviews

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San Diego, CA Area

2.5
Star Star Star Star Star
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Petco CEO James M. Myers
James M. Myers
59 Ratings

96 Employee Reviews

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Pros
  • working with animals and people that enjoy their pets if fun (in 202 reviews)

  • People bring their pets to work which is cool (in 33 reviews)

Cons
  • Upper management has unrealistic goals And salaries could be better also th (in 89 reviews)

  • No support from corporate with customer service issues (in 51 reviews)

More Pros and Cons

  1. "Vendor Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Analyst in San Diego, CA
    Current Employee - Vendor Analyst in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Petco full-time (Less than a year)

    Pros

    Great relaxed work environment and a brand new building.

    Cons

    No true path to get up the ladder. Partners can work for years before actually becoming managers at corporate.


  2. "Long Time Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Petco full-time (More than 10 years)

    Pros

    Dogs in office, Nice new building, some really good people

    Cons

    Poor benefits, no room to move up, horrible senior management,


  3. Helpful (1)

    "A very disheartening 3 years"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Petco full-time (More than 3 years)

    Pros

    Great new building with gym, walking trails and a cafe with lots of healthy options. Bring your pets to work. Compensation is comparable if you come from outside the company and fight for your salary upon hire.

    Cons

    Leadership doesn't care about its people. The bottom line is their top priority, even if it’s at the expense of employees and customers and leads to unethical behavior. The HR team is unresponsive and doesn't want to deal with the VERY obvious low morale and is more concerned with protecting leadership’s bad behavior than creating a safe environment for it’s employees. Petco could be an exciting place to work if managed right. Sadly, the culture breeds unprofessional and immature conduct full of high school setting of bullying, back-stabbing, and manipulation.

    Advice to Management

    Hire managers/directors that know how to effectively manage that are honest and hardworking, that can build a team, support them, and train them properly for success. Hire team members that are mature and responsible in their work ethic and do not create a toxic environment. Do due diligence to ensure the decisions are well informed and backed by data before making critical decisions.


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  5. "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Petco full-time (More than 8 years)

    Pros

    flexibility, coworkers are great, centrally located in san diego,

    Cons

    lack of strategic vision and direction.


  6. "Much-needed improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Petco full-time (More than a year)

    Pros

    There are a lot of perks that come with working at Petco. For instance, free baseball games on occasion, company provides free lunches during lunch-hour meetings, there's a cafeteria, coffee bar and gym.

    Cons

    The atmosphere is more cut-throat than encouraging. The higher-ups make terrible marketing decisions and then punish the hard working people whom carry out said decisions. There is a clear disconnect between managers and employees, it's very hard to receive a promotion or raise. It is a very male-dominated arena, where sexist comments are a common occurrence. The HR department does very little to fix any of these problems.


  7. "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Negative Outlook
    Disapproves of CEO

    I worked at Petco full-time (More than 8 years)

    Pros

    You can bring your pet to work. Employees are very passionate about the pet/pet parent bond. Store employees very hardworking.

    Cons

    Senior leadership only care about themselves and their bonuses! Senior leadership do not appreciate or value their direct reports. Low pay, unless in senior management.


  8. Helpful (4)

    "New owner is bringing this company down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in San Diego, CA
    Current Employee - Marketing Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Petco full-time (More than 8 years)

    Pros

    You can bring pets to work. The offices are brand new with a nice open layout. There's a gym and a cafe with lots of healthy options.

    Cons

    New ownership has aggressive goals but have made rash and some borderline unethical decisions that led us to take 1 step forward while taking 2 steps backwards.

    Advice to Management

    Before making critical decisions, management ought to do their research and due diligence to ensure the decisions are well informed and backed by data.


  9. "Petco"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carlsbad, CA
    Former Employee - Anonymous Employee in Carlsbad, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Petco (More than 3 years)

    Pros

    New facility - pet friendly. Hours are usually flexible and the pet retail space is one of the best in all of retail.

    Cons

    Recent layoffs and high turnover make it a bit challenging to work. People are nice but most are new to the company.

    Advice to Management

    Experience matters


  10. "aquatic specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chula Vista, CA
    Current Employee - Anonymous Employee in Chula Vista, CA

    I have been working at Petco part-time (More than a year)

    Pros

    Fun place to work job is really easy.

    Cons

    Schedule changes almost every week.


  11. "Terrible company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Petco part-time (More than a year)

    Pros

    Interacting with store animals.
    Interacting with customers pets.

    Cons

    Low pay, no growth opportunities.
    AWFUL animal health polices.
    Terrible management.
    HR.
    Customers, some of them anyway.

    Advice to Management

    Maybe provide more opportunities for your employees, and better management, especially in HR.



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