Petro Reviews | Glassdoor

Petro Reviews

Updated May 18, 2017
28 reviews

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Full-time Part-time

3.2
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William G. Powers Jr.
9 Ratings

28 Employee Reviews

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  1. "Great place to work!"

    Star Star Star Star Star
    Current Employee - Talent Acquisition Specialist in Woodbury, NY
    Current Employee - Talent Acquisition Specialist in Woodbury, NY

    I have been working at Petro full-time (Less than a year)

    Pros

    As a new employee, my on-boarding experience was positive. Co-workers are friendly and helpful. Even though it is a large organization there is a sense of community. The CEO is on the premises and is very down to earth.

    Cons

    None to report at this time.

    Advice to Management

    N/A


  2. "Consistent work flow"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Westlake, OH
    Former Employee - Anonymous Employee in Westlake, OH

    Pros

    Customer service has good personally

    Cons

    The restroom work is overwhelming


  3. Helpful (5)

    "The Absolute Worst Company to work for EVER!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Administration in Chelsea, MA
    Former Employee - Service Administration in Chelsea, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You could make good friendships. Maybe, most likely though you'll be thrown under the bus by everyone because that's the only way to survive.

    Cons

    They make it their business to essentially terrorize their employees. They know it's a hard job market so they use that to hold people hostage. They make changes and tell you if you don't like it leave. They make said changes last minute. Bully you into positions you weren't hire for and aren't qualified for or capable of. Then immediately start picking you apart. The is no learning curve. They want to micro manage you, yet the managers in charge of the micro managing are in 8 hour meetings all day everyday. On the off chance they're at their desks between meetings they don't have to deal with you because they have their own work to do.
    They physically scream at you in a room full of people. They play favorites and keep people who don't belong there and let good people go. If they don't like you because you put them in a position to do THEIR JOB they make it their personal mission to be so insufferable you either get written up so many petty times you're fired, or you're forced to quit. Also they allow managers to harass people, they think it's comical when they change your schedule the day before it takes effect and you have to scramble to find a baby sitter or change plans you could have had for months. They have no respect for anyone's life outside work unless it pertains to them. Then they come and go as they please. They hire and promote managers based on their willingness to put up with nonsense. There's no consistent managing style and you're constantly confused on the right thing to do. For all this they pay you peanuts considering the fact that they'll have you doing the work of 3 people. If you go to the bathroom they consider you wandering. So much so they'll yell at you across the room " where are you going", which puts you in a position to say in a room full of people you need to use the bathroom. They make promises they don't keep. I swear this is the most traumatic job you will ever have. They stress people out to the point everyone wants to throttle each other on a daily basis. It's so unhealthy for the human condition. Unless you're in the union things are a little better but the players are the same and they find their little ways if it behooves them. I implore anyone considering a job at Petro/ Atlas glen mor/ Star gas partners to run far far away.

    Advice to Management

    Maybe if you invested more of your time trying to figure out how to boost morale instead of plotting the terrorization of your next victim you'd find better quality employees and keep the good ones you scare off.

    Frankly I think Star Gas (parent company) should obliterate all of Chelsea's management and hire based on skills and the person's management style. Streamline things because right now you have a mess on your hands. Not one person knows their basic job because they get 800 things thrown at them at once with extremely unrealistic expectations of completion time. Most of the time these things don't jive with the person's basic job.

    Act like human beings, because right now it's like being at the zoo.


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  5. "Field Service Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HVAC Technician in Baltimore, MD
    Former Employee - HVAC Technician in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Petro full-time (More than 5 years)

    Pros

    Alot of overtime, friendly coworkers

    Cons

    Management and hard to take time off

    Advice to Management

    Better health care and teach managers how to speak to employees beneath their position better. Not all services can be done by a formula. Remember a customer is a customer not a client.


  6. "Great Employeer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition & Human Resources Coordinator in Woodbury, NY
    Current Employee - Talent Acquisition & Human Resources Coordinator in Woodbury, NY
    Recommends
    Positive Outlook

    I have been working at Petro full-time (More than a year)

    Pros

    In my first year at Petro I have progressed throughout the company to become a Talent Acquisition & HR Coordinator as well as witness employees being promoted to upper level positions. Petro offers a competitive compensation and great benefits. The office environment is professional & friendly. Working in the same building as the CEO & SVP, you never feel out of place or beneath your co-workers. Petro Home Services values their customers & their employees. They offer great opportunities to help their employees succeed and further develop their careers with Petro. I would highly recommend this employer.

    Cons

    I do not have any negative feed back.

    Advice to Management

    Keep working to help your employees further their careers with Petro.


  7. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Haven, CT
    Former Employee - Anonymous Employee in North Haven, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at Petro full-time (More than 3 years)

    Pros

    The pay was ok. The hours were not bad especially if you wanted overtime. The co-workers are really nice.

    Cons

    The managers can be really nasty. They do not want to be part of the team all they care about is getting the most money per gallon on renewals.


  8. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Kingston Springs, TN
    Former Employee - Front End Cashier in Kingston Springs, TN
    Doesn't Recommend
    Neutral Outlook

    I worked at Petro (Less than a year)

    Pros

    Reimbursement for travel miles. Close to home. Good hrs 8-4. 20% discount when on duty

    Cons

    Horrible place to work. Unfair treatment and inconsistent rules

    Advice to Management

    Work more. Become more hands on.


  9. Helpful (1)

    "Management destroying co"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Serv Tech in Boston, MA
    Current Employee - Serv Tech in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Petro full-time (More than 10 years)

    Pros

    Benefits - there really is no other reason to work here. The pay is good- Union shop- but other nonunion shops pay as much

    Cons

    Workers are treated like scum, lied to, and then expected to work extreme OT Hours to cover up for management screw ups

    Advice to Management

    To CEO- fire the entire management team and start from scratch


  10. "Worse company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Shorter, AL
    Current Employee - Cashier in Shorter, AL
    Doesn't Recommend
    Negative Outlook

    Pros

    Not a lot to do

    Cons

    Bad management, work holidays and horny truck drivers

    Advice to Management

    Did to be more professional


  11. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainview, NY
    Former Employee - Anonymous Employee in Plainview, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Petro full-time (More than 3 years)

    Pros

    Flexible shifts, Overtime opportunities, Customer Service Bootcamp

    Cons

    Little opportunity for career advancement, revolving door, lack of inter-office communication


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