Pheasant Run Resort Reviews | Glassdoor

Pheasant Run Resort Reviews

Updated October 27, 2016
11 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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David A. McArdle
6 Ratings

11 Employee Reviews

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  1. "Convention center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor/Convention Center in Saint Charles, IL
    Current Employee - Supervisor/Convention Center in Saint Charles, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pheasant Run Resort full-time (Less than a year)

    Pros

    Great atmosphere to be apart of, such a wonderful staff to work for. Interviews are easy and you'll know of they liked you or not right away. There's always something new to learn and always something to improve on as the day goes on. I highly recommend working here if the opportunity presents itself to you.

    Cons

    There's honestly nothing negative I would say about this position. If you're looking for something that you don't have to work that hard at..then I do not recommend this job for you because we're always working and always finding new things to do.

    Advice to Management

    Keep on keeping on ;)


  2. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Manager in Lisle, IL
    Former Employee - Corporate Manager in Lisle, IL

    I worked at Pheasant Run Resort (More than a year)

    Pros

    nice people to work with

    Cons

    goals are unrealistic, property needs to be updated


  3. Helpful (1)

    "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Charles, IL
    Former Employee - Anonymous Employee in Saint Charles, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pheasant Run Resort (More than 5 years)

    Pros

    The hours are good, lots of opportunities to move around, extremely friendly staff, very manageable expectations, free meals, occasional team rallies,

    Cons

    Low pay, much older establishment, needs some TLC, too many rooms in the hotel, lack of motivation among some of the employees,

    Advice to Management

    Keep up with everything you are doing, please pay staff more, and please please up date your rooms and the resort.


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  5. Helpful (2)

    "great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage in Saint Charles, IL
    Current Employee - Food and Beverage in Saint Charles, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pheasant Run Resort full-time

    Pros

    Good management, PTO, flexible schedule

    Cons

    communication isn't great, needs a facelift, and newer work equipment


  6. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Saint Charles, IL
    Former Employee - Cashier in Saint Charles, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pheasant Run Resort part-time (More than a year)

    Pros

    Managers and supervisors were really cool and nice. Easy and simple task and the workers were nice and friendly.

    Cons

    When it got really busy when we hosted events and the line would be flowing out the cafe.


  7. Helpful (1)

    "Great oppurtunity to work with some if the best staff in the industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great property to learn the hospitality industry

    Cons

    The building is getting old. It creates unessesary challenges


  8. "My time at Pheasant run resort was a life changing experience because it was my first job in high school."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The pros of working at Pheasant run resort were everyone there was patience and nice. The managers taught me a lot and I learn quickly. Also, I learn great customer service.

    Cons

    The downside of working at Pheasant run resort were that I didn't get a lot of hours and had to work late nights.


  9. Helpful (1)

    "Pheasant Run has Heart!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Charles, IL
    Current Employee - Anonymous Employee in Saint Charles, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pheasant Run Resort full-time (More than a year)

    Pros

    Dedicated co-workers, friendly atmosphere and fun and fair working conditions!

    Cons

    The age of the property sometimes presents a negative impression for guests who are used to "new" construction. Through our friendly guest service, we often transition their negative impression to a positive one and get many return guest!


  10. "Worst server experience ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Saint Charles, IL
    Former Employee - Server in Saint Charles, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pheasant Run Resort full-time (Less than a year)

    Pros

    Managers were nice, but clueless to the horrible work conditions.

    Cons

    4.25 an hour in a dying resort where you are supposed to live on tips (what tips? You need customers for that).

    Advice to Management

    Jump ship. This tired resort can't be saved.


  11. "Under New Management, Yet Nothing New..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Saint Charles, IL
    Current Employee - Bartender in Saint Charles, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Pheasant Run Resort full-time (More than 8 years)

    Pros

    Diverse environment, Union, Good pay depending on position

    Cons

    The resort is in need of a severe overhaul! New management seems to make an attempt at improvement, yet have acquired a mess to work with.

    Advice to Management

    Overhaul of the property, training opportunities for advancement.



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