Philadelphia 76ers Reviews | Glassdoor

Philadelphia 76ers Reviews

Updated July 1, 2017
29 reviews

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3.3
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Chris Wallace
15 Ratings

29 Employee Reviews

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  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Philadelphia, PA
    Former Employee - Account Executive in Philadelphia, PA
    Recommends

    Pros

    Worked here prior to the team being sold and it was a wonderful learning experience! Training was streamlined and definite advancement opportunities.

    Cons

    You cannot control the team's performance. Even though there are great perks and incentives, it's a challenge every single day. Though the team atmosphere is a motivator.


  2. "All talk, no action..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Philadelphia 76ers full-time (More than 3 years)

    Pros

    Opportunity to break into sports, it's the NBA

    Cons

    Toxic office culture, political nonsense, clueless upper management, abysmal pay and hours, no respect for work/life balance, dishonest with employees (pay increases, hours, opportunities, rectifying interdepartmental issues, etc.)

    Advice to Management

    Get your heads out of the clouds and actually pay attention to what's happening on the ground... Ask your lower-level employees what's going on and you'll get a more accurate picture, rather than the BS smoke and mirrors you're hearing from middle management.

  3. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA
    Neutral Outlook
    No opinion of CEO

    I have been working at Philadelphia 76ers full-time (Less than a year)

    Pros

    Good atmosphere to go into work every day. Fun being in sports and the NBA. Treat employees well with outings and days off whenever they can.

    Cons

    Pay is low and hours can be long. Can easily get lost in the crowd early on so try to stick out as much as possible. Sales role is mundane at times.

    Advice to Management

    Give sales associates other projects to work on to break up the day.


  4. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in Philadelphia, PA
    Former Employee - Marketing Intern in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Philadelphia 76ers (Less than a year)

    Pros

    great place to work. Fun work environment and I learned a lot. interactions with upper level management and the ability to present a capstone presentation in front of execs

    Cons

    sometimes the interns were misled or forgotten about. days would go by with projects


  5. Helpful (6)

    "You can't spell Culture without CULT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ticket Sales in Philadelphia, PA
    Former Employee - Ticket Sales in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Philadelphia 76ers full-time (Less than a year)

    Pros

    Obviously, working for a professional sports team is a pretty cool experience at times. First there is the reaction you get when you tell people you work for the Sixers. Then there is the feeling of being a part of something that you have idiolized since you were a kid, of having an NBA Team's logo on your business card, of getting to discuss basketball on the phone for your job, getting to meet the coaches etc. All of that is great. And I do truly believe that there are some people at the organization who are believe that they are doing the right thing, that care about being honest, decent people both to their employees and their fans.

    Cons

    This has been said ad nauseam in the other reviews, but it bears repeating. This job is essentially a glorified telemarketing job. You get paid garbage wages, you are cold calling people, the majority of whom have not been to a sixers game in years, or in some cases, ever, and you are pushed to sell a product to anyone and everyone who will buy it. There are around 80 other sales people trying to sell the same thing you are, with the top people being fed good leads. Other reps will cheat the system to find good leads before they are assigned, and then when management is alerted to this, they pretend to care, but do nothing. Because at the end of the day, what matters most is getting sales as high as humanly possible. The culture there is toxic, and as I mention in the title, is reminiscent of a cult. Employees who submitted requests for time off were asked for the reason by the managers, (which I am fairly sure is illegal) and berated if the reason was not deemed good enough. While the day started at 9 and ended at 5:30, anyone who arrived after 8:30 or left before 6:30 or 7 were ridiculed for not "getting after it". To a certain extent, that is sales, that is the sports industry, and many teams have that philosophy. However what really makes this place worse is that there was just so much double talk and BS spewed from management, about how great the culture is and how its the best sales team in sports. Well sure, that sales number will be high if you have 5 times the reps that other organizations have. And while the culture seems great because of the fun office environment, the cheering for accomplishments, awards for doing well, trips etc. once you are there for a while you start to see through it all, and realize that you are in a cult. Management gets their top sales reps to report on anyone saying bad things about the office, people have been fired for looking for other jobs, it just becomes a miserable place to work after a while.

    Oh and I am fairly certain that reps are lied to, or at least withheld information so that they can lie to their prospects easier.

    Advice to Management

    Stop acting like the office needs to operate like Wolf of Wall Street. Don't hire so many reps, don't lie to them about the ability to move to different areas of the organization or how much money they will make. Just treat people better, not by giving them more stuff, or taking more trips, but by treating them like adults, not children who need to be cheerlead through things, or bullied into working harder. Also when you do sales trainings, make sure that certain managers learn to keep it short, because it really sucks to be in a meeting from 8-10:30 and then get told that we all better get after it to reach our call numbers.


  6. Helpful (1)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jamison, PA
    Former Employee - Anonymous Employee in Jamison, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Philadelphia 76ers (More than 3 years)

    Pros

    Company training programs available monthly

    Cons

    Low salaries except for managers and higher positions


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Philadelphia 76ers full-time (Less than a year)

    Pros

    Working in pro sports is once in a life time.

    Cons

    Long hours, low wages

    Advice to Management

    Understand the difficulties of the job.

  8. Helpful (16)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Philadelphia 76ers full-time (More than a year)

    Pros

    The co-workers are awesome, it's a fun environment if you don't mind loud noises and random cheering.

    If you learn how to sell a losing team (37 wins in 2 years) for a leisure product to people with discretionary income, you will learn how to sell anything. Use this as a stepping stone to crush it in another sales industry and make REAL money.

    Cons

    Where do I begin? Extremely LONG read but this is 100% honest and if you want a TRUE glimpse on what it's like on the inside, read on.

    Management is TERRIBLE. Their business model consists of hiring fresh out of college grads that are desperate to infiltrate professional sports. The reason why this model is flawed is because they can afford to pay us next to nothing (below minimum wage), brainwash us because we have no real prior work experience, and keep pitching the "dream" of professional sports, much of which is overglamorized.

    They lie right to your face from the get go. They claim an "average SA (Sales Associate) makes high 30's to low 40's per year". This is a blatant lie. First off, you're paid $16,500 base per year. They claim it's 20k, but "it appears as 16,500 for regular base and 3,500 for overtime (which you'll never get the full amount on). Second off, the best SA's last year only made approximately $10,000 in commission (you don't see a real commission report and don't know if they're cheating you or not). If the best reps only made 10k and your base adds up to 20k, you only max out at 30k. All the numbers I'm using here are generously rounded up, so the real salary is MUCH lower.

    The managers are all first year managers, with little to no management experience. With that being said, a staff of first year managers running a staff of 70+ SA's isn't the best model for success. Their styles consists of EXTREME micromanagement, with a fixed priority on how many calls you make, how much time you spend on the phone and how many hours you stay in the office past work hours.

    There is ZERO, I repeat, ZERO, work-life balance. Work hours are 9-530 Monday-Friday. From day one, they suggest getting in before 9 and staying past 530 to "stand out". They even added on an extra 2 hours of work for one week with no real notice ahead of time. If you aren't putting in 60 hours of work a week, you're seen as an underachiever that "doesn't want it bad enough".

    They claim it's a 60/40 ratio to being successful in this role - 60% is the revenue you bring in and 40% is what you bring to the culture. This is absolute BS since they've refused to promote people who crushed the revenue portion of the job and are great for the culture. They play favoritism and promote who they want, for whatever reason. The worst thing about this is that they FEED HOT LEADS to those reps so they continue to look good while everyone else is screwed to fend for themselves.

    They screwed over one of their top reps by leading them into thinking they were due a management position, only to bring in somebody from a sister company to rule above them. By doing this, they lost the rep who was easily their top producer.

    They claim team performance has nothing to do with the sales performance. The Sixers have employed the largest sales staff in the HISTORY of professional sports. The team won 37 games in the last 2 seasons. If team performance doesn't affect sales performance, then there would be no need to have 100 sales reps in the entire department. Managers talk a big game, but wouldn't last 2 days on the phones trying to sell the same product we're given.

    Advice to Management

    Stop hiring so many reps and pay your current ones. Your business model is so saturated with reps looking to get a job, that the good ones aren't appreciated and end up leaving your company.

    You've lost so many good reps in the past few months because you've refused to promote them within your company when they've clearly deserved it. You claim your culture is good, but why do you have the highest turnover rate in the game?

    Management is full of puppets. They dance on command, rule by micromanaging and use pressure to "inspire". Get a sense of work-life balance and realize that people aren't happy here, not because of the pay, but because you refuse to acknowledge that we have lives to take care of outside of this job.

    Learn to appreciate your hardworking employees. Your failure to do so has turned your company into an amazing farm system for other sales corporations.


  9. Helpful (6)

    "Not the opportunity it seems to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Philadelphia 76ers full-time (Less than a year)

    Pros

    Co-workers are all really young and fun to work with. If you needed help with anything or advice they were more than likely willing to help you. Working in the NBA is cool and sometimes Coach Brown would come talk to the staff.

    Executives and managers made free snacks and coffee available to all employees which was very appreciated. You were also given 4 tickets to almost every game that you could give to family, friends, etc.

    Cons

    Pay is simply horrible. The business day is set from 9-5:30 but you were criticized heavily if you didn't come in early and stay late. I understand the desire for hard working employees but when your base salary is $16,500 its hard to be as invested as the managers wanted you to be. Of course in a sales role commission helps some (8-12% on season tickets and 6% on everything else) but 90% of people simply didn't make a real livable wage.

    Managers would do little else but spout tired clichés and buzz words like "Grind, hustle, fire, passion" etc. Because there are 70 people all doing the same job the managers would pick a few favorites and give them advantages over others. They would prop those people up and wait until the other sales associates either quit or were fired and then start the process over with the new hires. Turnover rate is very high so unless you get lucky with a few big sales from people who call in looking for tickets don't expect to be in this role long.

    Advice to Management

    Don't treat people like cogs in a machine. I'm sure its easy to do with so many employees but it makes the job hard to care about. And no matter how many times you say team performance shouldn't impact sales, it just does. Pretending that it doesn't play role is ignorant and ridiculous.

    Pay your employees a decent wage. If you have to have 20 less salespeople to do that then so be it. Having that many sales people is extremely unnecessary anyway. You will get so much more out of your workers when you pay them better. It will show that you actually care about them and not just your bottom line. Everyone knows you don't get rich working in sports but the salaries you provide are almost literally below the poverty line.

    You all say culture is what you value most but your behavior actually creates a toxic culture. During my time with the Sixers I heard from others in the industry that outside of Philadelphia the business side of the Sixers is a laughing stock. Get your heads out of the sand, stop buying into your own stories and see what other people in your industry really think. It may help you turn things around before another organizational change is made.


  10. Helpful (1)

    "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Event Specialist in Philadelphia, PA
    Current Employee - Group Event Specialist in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    the employees are really great

    Cons

    we definitely don't get paid enough

    Advice to Management

    invest in your people


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