Philip Morris USA Reviews | Glassdoor

Philip Morris USA Reviews

Updated May 29, 2017
77 reviews

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3.8
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Philip Morris USA President & CEO Cliff B. Fleet
Cliff B. Fleet
10 Ratings

77 Employee Reviews

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Pros
  • pay decent--not the best, good work/life balance (in 5 reviews)

  • 1 in hourly wage and hundreds to thousands in bonus money per year, good benefits, 401k match, easy work (in 4 reviews)

Cons
More Pros and Cons

  1. "Back Stabbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Tampa, FL
    Current Employee - Territory Sales Manager in Tampa, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay , benefits and your co-workers

    Cons

    Two faced managers, some managers lack integrity and will do whatever is necessary to get ahead

    Advice to Management

    Value your people


  2. "Down with the ship...No thanks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Portland, OR
    Current Employee - Territory Sales Manager in Portland, OR
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits, salary, bonus for someone out of college. You also receive company car, paid internet, cell phone, and paid internet.

    Cons

    This ship is going down hard. The sinking isn't happening as fast as the Titanic but it's happening! executive management is incompetent pushing out promotional deals and programs that don't work

    Advice to Management

    Get back to basics like treating your sales people right. We are the bread and butter that keep this ship going.

  3. "Technician III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech III in Richmond, VA
    Current Employee - Tech III in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Philip Morris USA full-time (More than 5 years)

    Pros

    Can work without talking to anyone all day. Free t-shirts, Join a team and sit in the break room all day instead of doing audits. The more teams you join the less you have to be on the floor actually working. Non-productive is the key to easy weekly pay! You don't have to be smart or think for the production jobs here. Free vouchers to the cafeteria when you behave. Throw me a banana!

    Cons

    Forced over time, pay is average for VA you have to work over time to make the money you could make at a professional job with no over time. The majority of the workers are uneducated and act is if they are field workers. NO room for advancement unless you want to be a BUL and give up your pension for demeaning work. Too many interns. The CEO needs to cut pension, hire contractors, and put the uneducated workers back in their place. The company does not really pay for school. None of the workers go anyway. If you just want physical work with no meaning PMUSA is where it is. Generations of families work there with no real goals. Too many of the salaried workers hope to get to headquarters one day but they stay in the positions for decades and add no value to the company. The CEO needs to do a overhaul and clean house. Save money and get rid of the over paid workers! Anyone could do those jobs for $9 an hour and be proud! Poor union. Union workers are machine operators who love the time off the floor lol.

    Advice to Management

    Clean house and notice that your workers are overpaid and many are not retiring because of this and all of the committees you pay workers to be on doing audits is just time that they ride the clock, Your tenured salaried workers stay in positions and do nothing to add value. Hire more innovative university grads and replace the operators on the floor with contractors. The work isn't hard at all. You can hire people to do the physical work running machines for way less! Force these people to go out and take the time to educate themselves. Hire students who are looking for valuable experiences and want to learn the product life cycle. Replace non productive BUL's who sit in the offices all day.


  4. "Great training, good pay, but don't stay here long"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Chicago, IL
    Current Employee - Territory Sales Manager in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    Great sales training, decent pay and benefits. Working for such a large company does look good on your resume. You will actually learn quite a bit by having to work around the massive amounts of red tape.

    Cons

    You will be worked like a dog- the workload has increased dramatically. No creativity in the job. Advancement opportunities are awful. Company is downsizing to compensate for the decline in volume over the last 20 years.

    Management tends to really drink the Kool-Aid and will rarely answer a question honestly. Expect to get an answer that includes part of the mission statement or values.

    Advice to Management

    Be honest with your employees and be realistic about situations.


  5. "Philip Morris favoring style over substance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager in Fresno, CA
    Current Employee - Unit Manager in Fresno, CA
    Approves of CEO

    Pros

    Great benefits, maybe the best in the CPG industry. Solid pay. Autonomy to do the job. Freedom to pursue challenging assignments and contribute in a larger way to the organization. The retirement plan is phenomenal. As a long-time employee, I get a tradtional pension (very generous) as well as 15% of my annual salary in profit sharing whether or not I contribute a dime. Company car (Dodge Charger), which in this day and age is probably a $15,000 a year benefit.

    Cons

    It's tobacco, which means there is still a stigma that far exceeds that of any other CPG company. Management is focused on promoting University relations candidates over experienced candidates. As a result, getting promoted is nearly impossible unless you were recruited from a UR school. The criteria seems arbitrary. In spite of glowing reviews from colleagues and supervisors, I was never considered for a promotion as I was an "experienced hire."
    Working conditions can be dismal. Many local accounts are dirty with no air conditioning. In the summer, it can be unbearable. The leadership skills of many of the new managers are non-existent as they simply do not have the experience to effectively run a $100MM business. Management is focused on promoting UR candidates every 18 months. With very little leadership training, they are ill prepared to do the job they are in much less a job with more scope. Because initiatives come fast and furious most managers are simply sending reps to work., trying to keep their heads above water as the scrutiny can be unbearable. As a result, nothing they do is part of a larger plan or strategy. I fear the leadership capabilities of our future managers will really suffer as a result.

    Advice to Management

    Get more deeply involved in the day to day leadership development. Don't assume it's happening, because it is not. Scrutinize everyone who is up for a promotion. The current "Check-in" process is a joke. 20 minutes is simply not enough time to assess if someone is ready to lead a large organization. Furthermore, every manager has a vested monetary and career interest in promoting folks. Without rigorous examination of future leaders, the process becomes compromised as folks are tempted to pass people along whether or not they are ready. It would also help if executives could clearly articulate what they are looking for in future leaders. In speaking to the Western Region VP, he indicated that he is looking for "leadership, creativity and perspective." When I asked him for examples, he became exasperated and said it is not something he could write down. I indicated that if he could not articulate what leadership, creativity and perspective look like, it's possible his process is broken. It was very dissapointing to see a senior executive so ill at ease with talking about the promotional process.


  6. "Just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Manager in New York, NY
    Former Employee - Territory Sales Manager in New York, NY
    No opinion of CEO

    Pros

    Great Benefits, Company car with all expenses paid,

    Cons

    Little room for advancement unless your were willing to relocate or were one of the "chosen ones". You have no input into how things are done in your territory. Heavy workload, especially for the salary.

    Advice to Management

    You must realize that each territory is different and you can't conitue to "grade" your sales managers based on a "cookie cutter" standard/objectives.


  7. "not bad to start but they are DESPERATE to hire. You get sucked in with perks and too political. WATCH YOUR BACK"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSM in Pasadena, CA
    Current Employee - TSM in Pasadena, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    benefits, company car, medical/dental, 401, on your own

    Cons

    micro management
    disrespectful managers
    too much work for one person (5 jobs in one)

    Advice to Management

    RESPECT

  8. Helpful (1)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Consultant in Richmond, VA
    Former Employee - IT Consultant in Richmond, VA

    Pros

    great people. never micromanaged, had wonderful bosses although they changed a lot

    Cons

    tough hours, corporate mentality-- lots of rules to follow


  9. "Shipping and Receiving Coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Petersburg, VA
    Current Employee - Anonymous Employee in Petersburg, VA

    I have been working at Philip Morris USA (More than 10 years)

    Pros

    Stable company to work for.

    Cons

    Will not hire you full time even if you been working there for some years


  10. "Bad move"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    They're name brand possesses international recognition. Additionally, they are industry leaders in consumer products. Opportunities for business travel which is often pleasant.

    Cons

    The guilt of their primary product, tobacco and the harm it imparts upon their customers. Management has a tendency to take credit for successes and squarely place blame for failures on underlings


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