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Philz Coffee

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Philz Coffee

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Philz Coffee Reviews

Updated Jun 20, 2021

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Found 272 of over 274 reviews

3.8
56%
Recommend to a Friend
41%
Approve of CEO
Philz Coffee CEO Jacob Jaber
Jacob Jaber
136 Ratings
Pros
  • "Great people, great environment to work in(in 21 reviews)

  • "From the barista standing next to you, to the CEO, Philz is a great company to work for(in 13 reviews)

  • Cons
  • "expecting baristas to take on my administrative work as well(in 26 reviews)

  • "upper management does not reflect the demographic of its workers, often puts profit over the welfare of its employees(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Love Philz

      May 3, 2021 - Barista in Hollywood, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere and great people working there

      Cons

      Hard to get a full 40 hour week

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    2. 4.0
      Former Employee, less than 1 year

      Great part time job for students

      Jun 20, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and good leadership. I was given the opportunity to move up while I was there but didn't end up staying too long.

      Cons

      Not a great place to have a career. Most of my coworkers had other jobs on top of working here.

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    3. 2.0
      Former Employee, more than 1 year

      Mixed feelings about Philz

      May 15, 2021 - Barista in Berkeley, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * company culture is generally friendly and warm * baristas can make meaningful contributions to their stores * friendly people work here * decent pay and benefits

      Cons

      * the "Philz family" discriminates. I had a disappointing experience and HR did not respond appropriately to a discrimination claim. I was pressured to resign and HR wouldn't even meet with me. Clearly, they were anxious about liability and chose to expel a dissenting voice, rather than attending to the very real problem I was alerting them to. I had to leave because I felt unsafe with management due to my experience, and totally unsupported by a company that claims to espouse community values, but demonstrates an unrelenting priority of profit and false positivity.

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      1 person found this review helpful
    4. 4.0
      Former Employee, more than 1 year

      Fun job, fast paced

      Jun 7, 2021 - Barista in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coffee, work atmosphere, snacks, and culture.

      Cons

      Can be demanding at times with long lines and lots of drinks to make

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    5. 4.0
      Former Employee, more than 1 year

      Good people

      Jun 3, 2021 - Baristas in Palo Alto, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people and flexibility, friendly store manager

      Cons

      Not that great of senior and district manager

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    6. 3.0
      Former Employee, more than 3 years

      Profit Over People

      Jun 7, 2021 - Shift Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health Care with 30 hrs a week employment Attracts great people

      Cons

      Froze pay for folks working during COVID Expects much higher level of work for provided salary

      Continue reading
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    7. 4.0
      Former Employee, less than 1 year

      A pretty good place to make coffee

      May 12, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone they hire is a nice, interesting person who is great to work with. Truly good folks.

      Cons

      Like all corporate retail, they will do everything they can to keep your hours low enough that you don't get any of the benefits they offer.

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    8. 4.0
      Current Employee

      Fun if you're at the right store

      May 23, 2021 - Team Leader in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      free coffee and one free meal a shift

      Cons

      work you to the bone

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    9. 4.0
      Current Employee, less than 1 year

      Overwhelming for some, Invigorating for others :)

      May 9, 2021 - Barista in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - kind coworkers - amazing tips - free coffee and discounts

      Cons

      - fast paced learning - unwritten time commitment - sort of clique-y

      Continue reading
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    10. 4.0
      Former Employee, more than 1 year

      Great company culture, focus on the employees

      May 18, 2021 - Store Leader in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      positive company culture, benefits, room for growth, hourly pay for store leaders

      Cons

      no bonus structure for store leaders, frequently changing processes

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    Viewing 1 - 10 of 272 Reviews

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