Phoenix Children's Hospital Reviews | Glassdoor

Phoenix Children's Hospital Reviews

Updated May 22, 2017
150 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Phoenix Children's Hospital President and CEO Bob Meyer
Bob Meyer
78 Ratings

150 Employee Reviews

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Pros
  • PCH does have great benefits if you have kids and they have an amazing tuition reimbursement plan for those that are going to school or plan to (in 12 reviews)

  • Good benefits, Salary was around (in 8 reviews)

Cons
  • But if Middle or Senior Management had to jump end the place would implode (in 5 reviews)

  • High turnover due in a large part to employees not having a voice and very controlled top-down management (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Best Company I've Worked For in Years!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Administrative Assistant in Phoenix, AZ
    Current Employee - Executive Administrative Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management and staff are a team. They listen to each other and brainstorm together. Work/home balance truly is important! Respect is always shown between co-workers

    Cons

    I've only been here for a few months - I've not experienced any cons at all!

    Advice to Management

    Keep doing what you're doing! It works! It's contagious! It's such a joy to be part of this organization!

    Phoenix Children's Hospital Response

    Sep 21, 2016 – Director of Talent Acquisition

    Glad to hear your experience is so great! Thanks for taking the time to share your thoughts.


  2. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Phoenix Children's Hospital full-time (Less than a year)

    Pros

    I was treated very well during the selection process. The days were very organized and communication timely. There were some gaps between steps in the process which is to be expected. The hiring manager always kept her word about getting back to me, which was greatly appreciated.

    Orientation was well organized. Some things left to be independently navigated but many resources are around for guidance if needed.

    So much growth potential here at PCH. A fluid and dynamic organization for leaders who are open to a ever changing environment and looking for a challenge. Great benefits and competitive salary. So many pluses...

    Cons

    More structured time to complete orientation requirements

    Advice to Management

    Instill more upfront info for navigating the system.


  3. "Great hospital, great people, great benefits, more than just a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Phoenix, AZ
    Current Employee - IT Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Phoenix Children's Hospital full-time (More than 8 years)

    Pros

    I have been working at PCH for several years and working here is an absolute pleasure. Unified teams, focus on excellent patient care, outstanding leadership, clear vision for the future, competitive pay and benefits. The people you work with at PCH are amazing, honest, hardworking people who really want to do a great job for the patients and families.

    Cons

    I personally don't see any cons to working at PCH. If you are looking for a slow pace environment where the work is the same everyday, PCH would not be the place for you.

    Advice to Management

    Keep up the great work!

    Phoenix Children's Hospital Response

    May 19, 2017 – VP Talent Acquisition

    Thanks for taking the time to share your experience here. As a seasoned PCH employee, I'm glad to hear you have had a great experience. Yes, things do move quickly here!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Too Focused on Patient Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Phoenix Children's Hospital full-time

    Pros

    Some good benefits and people

    Cons

    Work hours, salary, incentives, lack of support, too "politically correct"

    Advice to Management

    Take care of employees or the whole system will fail and if you want to be the best, "Pony Up" and pay for the best!

    Phoenix Children's Hospital Response

    May 19, 2017 – VP Talent Acquisition

    Thanks for your comments. I'm glad you like the company's benefits and the people you work with. I hope your concerns about working hours, salary, incentive, etc., lessen as time goes on. Still ... More


  6. "Release of Information Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Release of Information Tech in Phoenix, AZ
    Former Employee - Release of Information Tech in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Phoenix Children's Hospital full-time (More than 8 years)

    Pros

    The Benefits are very good.

    Cons

    No room for growth within the organization.

    Phoenix Children's Hospital Response

    May 19, 2017 – VP Talent Acquisition

    Thanks for taking the time to provide your input. I'm glad you enjoyed the benefits while you were here. I'm sorry you didn't feel there was opportunity for growth. I hope you will consider us ... More


  7. "PICU RN"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Phoenix Children's Hospital full-time

    Pros

    Great people to work with! Good facility, lots of specialties. Good benefits

    Cons

    Not paid enough for the hard work we do. No growth within the hospital professionally or financially. No effective clinical ladder. Upper management is MIA and still tries to make all the hospital policies and rules.

    Advice to Management

    BE PRESENT! Listen to your staff

    Phoenix Children's Hospital Response

    May 19, 2017 – VP Talent Acquisition

    Thanks for your comments. I agree with the great people, benefits and facility. Your areas for change are duly noted. I hope as you watch the hospital grow, you will find we are moving the needle ... More


  8. Helpful (1)

    "Really think I found my forever job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coding Audit Specialist in Phoenix, AZ
    Current Employee - Coding Audit Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Phoenix Children's Hospital full-time (Less than a year)

    Pros

    Excellent training, friendly staff, environment that is obviously geared toward compassion and service.

    Cons

    Sometimes you will see patients not doing well and it is hard not to get emotional

    Advice to Management

    Keep on the path you are and keep hiring people that support that path and want to be a part of it. Wonderful place to be part of a team.

    Phoenix Children's Hospital Response

    May 3, 2017 – VP Talent Acquisition

    Thanks for taking the time to provide your input. I'm glad you are enjoying being a part of PCH. We are in an amazing place where miracles happen every day to heal children. Sometimes being in ... More


  9. "Need To Refocus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Phoenix Children's Hospital full-time (More than 5 years)

    Pros

    Great place to help child get well.

    Cons

    Too Many SRVP and VP's who do not get hands dirty, Middle management is OK but many of them work small amount of hours and make huge paychecks. But if Middle or Senior Management had to jump end the place would implode.

    Advice to Management

    Less Chiefs and more Indians. I find it odd that average pay in this hospital for middle management is $100K + and it is a non profit business.

    Phoenix Children's Hospital Response

    May 3, 2017 – VP Talent Acquisition

    Thanks for taking the time to provide your comments. I'm glad you feel this is a great place for helping the children. I'm sorry you are not happy with the structure of our Leadership. I hope as ... More


  10. "Best Hospital in AZ"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transcriptionist/Path Support II in Phoenix, AZ
    Current Employee - Transcriptionist/Path Support II in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Phoenix Children's Hospital full-time (Less than a year)

    Pros

    The values and philosophy are widely held by everyone in the organization making it just a very pleasant place to work. And all the extras they provide their employees shows how much they value us as part of the PCH team.

    Cons

    I have absolutely nothing to say here - I absolutely love this place!

    Advice to Management

    Keep up the good work. I love working here!

    Phoenix Children's Hospital Response

    May 1, 2017 – VP Talent Acquisition

    Thanks for taking the time to provide a review. I'm so happy you are loving your work here. You are changing lives!


  11. "Could be great but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Coworkers are the best

    Good working environment

    Cons

    Management

    Salary not where it should be, but hospital constantly building and growing

    Advice to Management

    Learn the difference between boss vs. leader.

    Phoenix Children's Hospital Response

    Apr 25, 2017 – VP Talent Acquisition

    Thanks for your comments. Glad you enjoy your coworkers and the work environment. We have been making changes to our employee comp based on feedback from our employee survey. I hope you will ... More


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