Phoenix IT Group Reviews | Glassdoor

Phoenix IT Group Reviews

Updated June 26, 2017
28 reviews

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2.7
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Phoenix IT Group CEO Steve Vaughan
Steve Vaughan
2 Ratings

28 Employee Reviews

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  1. "Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady work through out time

    Cons

    Long hours through out time

    Advice to Management

    Continue


  2. "Legal Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Counsel in Northampton, England (UK)
    Former Employee - Legal Counsel in Northampton, England (UK)
    Positive Outlook

    Pros

    Everyone got on really well

    Cons

    Too much change of management

  3. "Challenging to cross sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Phoenix IT Group full-time (More than a year)

    Pros

    There were regular monthly sales meetings which included technical training. This was very useful and allowed us as a team to continue to drive new propositions forwards.

    Cons

    The various business units (BUs) in Phoenix did not work well together (i.e. Professional Services, Disaster Recovery). The customer suffered significantly as a result of this failure to cooperate across the various BUs.

    Management only seemed to engage with staff when they were underperforming. There was little to no CPD.

    Advice to Management

    More focus should be placed on delivering for Phoenix's customers.


  4. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Oxford, England (UK)
    Former Employee - Team Leader in Oxford, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Many talented professionals I enjoyed working with on a great variety of projects for different large clients.

    Cons

    Little in the way of pay rises unless you change job.


  5. "If your face fits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Team Leader
    Former Employee - IT Team Leader
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Phoenix IT Group (More than 8 years)

    Pros

    If you are in the clique you'll do fine. If you show where mistakes have been made, and the person responsible doesn't like you, you will be ignored.

    Cons

    If you aren't in the clique you will unlikely not progress. Very clique-y organisation. Lots of hierarchy, not easy to climb the ranks.

    Advice to Management

    Look at the persons ability and skills, not if they will be your best friend...


  6. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Phoenix IT Group full-time

    Pros

    Great people to work with
    Nice team feel, no real office politics
    Free parking - Easy to get to, near main roads

    Cons

    No yearly appraisals
    Lack of communication from management
    Office are drab and run down, not modern at all

    Advice to Management

    Career progression and internal skill improvement needs work


  7. "Turbulent times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Phoenix IT Group full-time (More than 10 years)

    Pros

    Challenging roles.
    A constantly changing company.
    Friendly staff.

    Cons

    Constant redundancies, seriously like every 6 months!
    No input from the staff is considered once management have made a decision.

    Advice to Management

    Remember your staff is your biggest asset. Without the good will of them you will fail.

  8. "Senior Infrastructre Controller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix IT Group (Less than a year)

    Pros

    Very friendly atmosphere good team work.

    Cons

    projects take long to complete


  9. "Recently taken over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Northampton, England (UK)
    Current Employee - IT Specialist in Northampton, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Phoenix IT Group full-time (More than a year)

    Pros

    Great people to work alongside, good vibes. Parking is free and the commute is not at all bad. Lots of opportunties to progress if you want to take them. There are three sandwich vans than come round in the morning.

    Cons

    The recent takeover has set everyone on edge. The site is a mezzanine office above a warehouse and it feels like it, the canteen facilities are uncomfortable and alot of people eat their lunch in their cars. Management can be so hands off as to be unnoticeable until the brown stuff hits the fan. Can be high pressure at times.

    Advice to Management

    Get the takeover sorted so people know what the future is and get a grip with annual reviews and formal training. Try to make the canteen facilities more welcoming and relaxing rather than an after thought.


  10. "Probably one of the better service desk roles I've had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Desk Analyst in Northampton, England (UK)
    Current Employee - IT Service Desk Analyst in Northampton, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Phoenix IT Group full-time (Less than a year)

    Pros

    Very good management and there are enough managers to number of staff working, which means you always get a say or there is always someone to listen to your feedback

    Cons

    You need full security clearance to be able to remotely manage computer systems

    Advice to Management

    Carry on the good job, nothing to note at this time


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