Phoenix Suns Reviews | Glassdoor

Phoenix Suns Reviews

Updated November 15, 2017
53 reviews

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2.4
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Robert Sarver
32 Ratings

53 Employee Reviews

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Pros
  • Free tickets to use how you want and being able to talk about basketball all day (in 4 reviews)

  • Management was very on top of sales training and career growth, which helped provide motivation to go to work every day (in 4 reviews)

Cons
  • Too many hours and no work life balance (in 9 reviews)

  • Long hours (work across all 3 properties) (in 11 reviews)

More Pros and Cons

  1. "Sales and Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The sales staff
    Employee Perks
    #Culture
    Jamie
    Avanti Food Market

    Cons

    Long hours. We work weekends and holidays


  2. "Look Elsewhere - Don't Get Sucked In by the "Glamour""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Phoenix Suns full-time

    Pros

    Half-day Fridays in the summer.

    Cons

    Horrible ownership and executive management team. It all starts at the top. They don't care about employees at all.

    Advice to Management

    Why bother. They don't listen anyway.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix Suns full-time

    Pros

    Fun, free tickets, good people

    Cons

    management doesn't seem to care much about people, didn't give me all the money owed from commissions

    Advice to Management

    the cool stuff and raffles is great, but leadership development in more important, didn't see any long term career for myself


  4. Helpful (1)

    "High-demand, low-culture, long hours, no transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Business Team
    Former Employee - New Business Team
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Phoenix Suns full-time (More than a year)

    Pros

    It's always a privilege to work in pro sports, and to have the perks that come with it, like getting to work in the arena, having comp tickets at times, getting connected with people who care about what you care about. Sales training program is intense and can be valuable for people who want to spend their career in (any line of)sales, and there is quite a bit of potential to move up from a low rung after putting in time.

    Cons

    The "New Business Team" is borderline exploitative, working long hours for incredibly low pay and no benefits. Make a mistake? Didn't hit your call goals? Management will put you into a timeout program that requires 12 hour workdays for a week, 7AM-7PM, for 5 days straight until you can dig yourself out of whatever hole you've dug.

    Game day? Need dinner? Nope. Better bring your own and eat it in a corner quickly before tip-off. Want to flex your time since you were at work until almost midnight on a game night? Nope, see you bright and early and if you're even a few minutes late, you can expect an email or a punishment. No flexibility, and management really makes no effort to give junior staff the impression that they're valuable or cared about - only that they're constantly being monitored.

    Advice to Management

    Feed your staff on game days. Treat adults like adults. Allow people to flex hours when they just worked a 15 hour day.


  5. "Good People - Long Hours (Marketing Partnerships)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Activation Manager in Phoenix, AZ
    Current Employee - Activation Manager in Phoenix, AZ
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Phoenix Suns full-time (More than a year)

    Pros

    Good lifetime friends, it can be an fun atmosphere at times. Half day fridays in the summer

    Cons

    Long long hours, right when you finish the Suns, the Mercury starts up. No real off season

    Advice to Management

    Flex time and work from home


  6. Helpful (2)

    "Account Executive- Membership Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Phoenix, AZ
    Former Employee - Account Executive in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Phoenix Suns full-time (Less than a year)

    Pros

    Good people. Co workers are awesome.
    Commission structure is better than most sports teams
    Good employee comp tickets
    Work in an arena

    Cons

    Long hours (work across all 3 properties)
    Management has no clue what's going on
    Super high turnover
    Preach "culture and family" but don't act on it
    I would say pay but that sucks across the industry
    Hire from outside quite a bit. Internal candidates that deserve promotions are looked over for outside talent

    Advice to Management

    Promote from within, management figure out the culture and work life balance a little so people will stick around. You lose so much in resources having to train new people every couple of months.


  7. "account executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix Suns full-time

    Pros

    The part time staff work hard and are awesome

    Cons

    There is a lot and too much to name

    Advice to Management

    Get another job

  8. "PHX Suns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account in Phoenix, AZ
    Current Employee - Account in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Phoenix Suns full-time (More than a year)

    Pros

    Great job to begin career.

    Cons

    Work long weeks with many events throughout the year.


  9. Helpful (2)

    "The worst place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Phoenix Suns full-time

    Pros

    Not a single one I can think of

    Cons

    This is the most dysfunctional organization I have ever seen. The company is full of passive aggressive, immature, selfish and degrading people. Do not work here.


  10. Helpful (1)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Hard sell but you will learn a lot and the people are great. Fun environment.

    Cons

    Some turnover from people you get close with.

    Advice to Management

    Not too many complaints, wish the base salary was higher.


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