Phones 4u Reviews | Glassdoor

Phones 4u Reviews

Updated September 12, 2017
63 reviews

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3.6
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Approve of CEO
Phones 4u CEO Tim Whiting
Tim Whiting
14 Ratings

63 Employee Reviews

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Pros
  • Great career progression and a great commision structure (in 3 reviews)

  • Not boring, Clear Targets, training was good (in 2 reviews)

Cons
More Pros and Cons

  1. "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England (UK)
    Former Employee - Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Phones 4u full-time (More than 3 years)

    Pros

    Great environment to learn sales techniques. Commission driven!

    Cons

    Dog eat dog environment also. People will steal your sales and as a result take the commission. Once you've spoken to a customer you really have to persuade them to only speak yourself over other employees, even if you're not in on the day


  2. "Friendly yet professional colleagues. Happiest professional time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resource Planning Analyst in Newcastle under Lyme, England (UK)
    Former Employee - Resource Planning Analyst in Newcastle under Lyme, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Phones 4u full-time (More than 5 years)

    Pros

    Friendly, professional, easy to work for. Would go back tomorrow

    Cons

    It went into administration and I was made redundant.

  3. "General Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Phones 4u full-time

    Pros

    Great training, great bonuses, Great opportunities, great benefits

    Cons

    salary increase reviews could have been better


  4. "Management Development Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Phones 4u full-time

    Pros

    People, structure, pay and worklife balance

    Cons

    Integrity of the organisation - honesty and transparency


  5. "Deputy Mangaer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Manager in Bromsgrove, England (UK)
    Former Employee - Deputy Manager in Bromsgrove, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Phones 4u full-time (Less than a year)

    Pros

    Essential skills for future sales jobs

    Cons

    Never any hours available

    Advice to Management

    Don't borrow more than you can pay back


  6. "Fun Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phones 4u full-time (More than a year)

    Pros

    Good people to work with

    Cons

    rotational shift could be an issue


  7. "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Phones 4u full-time (More than 3 years)

    Pros

    Great career progression, training opportunities and support

    Cons

    Area sales management could be hard to deal with

  8. "Used to be good fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Phones 4u full-time

    Pros

    Worked for P4U for nearly ten years, started off being a really good company to work for until Big John sold up....

    Cons

    The new management after Big John sold out. Targets went up, bonuses were nearly impossible to achieve. Went out of business a year after I left!


  9. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Phones 4u full-time (More than 3 years)

    Pros

    Although salary is low, there is plenty of opportunity to boost your salary with commission
    Customer feed back also allowed for commission to be boosted

    Cons

    You were told to be customers focussed but managers didn't care about that, only sales
    If shop was busy then you were expected not to take a break during an 8 hour shift and if you did then you would be penalised and not get days off that were requested etc

    Advice to Management

    A happy workforce means a happy customer and a happy customer means returning business.
    I have worked in other phone shops following this and they had a much better environment as managers also followed company values of being customer focussed


  10. "Great company"

    StarStarStarStarStar
    Former Employee - Branch Manager in Doncaster, England (UK)
    Former Employee - Branch Manager in Doncaster, England (UK)

    I worked at Phones 4u (More than a year)

    Pros

    The staff and managers alike were all amazing
    Great benefits
    Great structure of regions
    Opportunities to meet other people at a similar level

    Cons

    It went into administration and doesnt exist anymore!
    The smaller shops were often understaffed - in shopping centres you may have been asked to run a shop alone which can be quite daunting


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