Photo-Me International Reviews | Glassdoor

Photo-Me International Reviews

Updated October 6, 2017
20 reviews

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1.5
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Photo-Me International Deputy Chairman and CEO Serge Crasnianski
Serge Crasnianski
12 Ratings

20 Employee Reviews

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  1. "Personnal Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Assistant in London, England (UK)
    Current Employee - Personal Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Photo-Me International full-time (More than a year)

    Pros

    Very inspirational CEO
    Amazing HR team
    Great management team work
    Good benefits

    Cons

    Can't find any, this company is really good on every single level.

    Advice to Management

    Perfect Management, top level managers and amazin CEO


  2. "poor mangment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Sunderland, North East England, England (UK)
    Former Employee - Customer Service in Sunderland, North East England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    customers are friendly and great staff

    Cons

    you get no information off management

    Advice to Management

    don't do it

  3. Helpful (1)

    "company needs to sort itself out in photo-me retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    get to work with photos and printing

    Cons

    First day of work my manager forgot to even tell the people who were training me I was coming as she forgot I was even going to be starting.

    Worked (still working for them) for PMR fo 3 months and I can't believe the state of it after PMR has taken over from asda. PMR has bitten off more than they can chew as they only want to use thier own engineers who have no clue how to fix any photo-centre equipment and make themselves useless.

    Photo-me international staff sometimes talk down to you as if you have no common sense when you try sorting out issues.

    They basically leave you to figure everything out yourself without any help. Management don't answer their phones or give you instructions on how to even book a holiday.

    Advice to Management

    Actually answer your phones, respond to emails. Bother to visit your staff. I have worked there for 3 months and I have only seen my manager when I did an interview. You are meant to see your manager every 4 weeks!

    Check up on your staff for once.


  4. Helpful (1)

    "What even goes on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Photo-Me International part-time

    Pros

    I got a higher wage than i should have for my age

    Cons

    My days did not get changed to accommodate for me attending college when I first started even though I had been told it was sorted. It took over a month for some of my holidays to get authorised after my manger was changed, I found out i had the holiday a week before I was meant to be off. When our store was being closed down all the staff there were not in the know of what was going on, so myself and another girl there stopped coming in, we didn't know if the store was open or not as to our knowledge it was already meant to have been shut. I received my last pay slip (which includes my leavers pay and due holiday pay) I have got none of it, I have been left with no money, I was due to be paid nearly 1 grand (which to me currently is a lot of money) and I have been left with nothing. I contacted head office and was passed to the 'correct' service to be told it wrong and to be passed over again (what a joke) my details have been took and apparently given to HR but they have yet to call me back. Wouldn't ever recommend working for them, management is a joke and sadly it's staff that suffer.

    Advice to Management

    Sort everything out, wouldn't recommend. Can find most of the products cheaper else where.


  5. Helpful (9)

    "shocking very two faced. wasted oportunities, business long term outlook grim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Engineer in London, England (UK)
    Former Employee - Field Service Engineer in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Photo-Me International full-time (More than 8 years)

    Pros

    none, will ring you dry and throw you away in a heart beat. very questionable management practises. leave well alone. no pension or bonus or brnrfits or over time. bad car policy

    Cons

    cash cow vending, shrink market manufacturing. changing way media is used to supply photo id mean the post office and other contracts in photo vending tail off. third party service for minilab output in europe, carried out by 97 percent owner of rival noritsu japan

    Advice to Management

    short sighted, duvets key cutting vending. big big shame


  6. Helpful (7)

    "I'd give them a zero star if it was available."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Photo-Me International full-time (More than 5 years)

    Pros

    You really don't want to work here. There isn't one Pro I could think of.

    Cons

    Very poor management, very French concentric view of the world. Zero opportunity for advancement, no project management. They've increased profits for the owner by cutting back people way past “the bone”. Internal systems are stuck in the 1970's, company culture is 1970's. Suits and executive washroom style culture, management silo's. Passport photo's are the only cash cow, and when EU regulations require biometrics company will be crippled.

    Advice to Management

    Replace everyone who has been with the company more than 7 years.


  7. Helpful (5)

    "Read this carefully!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Photo-Me International full-time

    Pros

    The products provide a useful service to the general public, and quality is generally good. Most of the people working for the company are dedicated to their jobs and doing their best for the organisation, often in adverse circumstances.

    Cons

    I have never come across a management like this one. Under the two French CEO/CEO designate there prevails a fear culture. Management meetings are one way barrages of how poor the collective performance is, and then followed by individual sessions along the same lines. Communication is very poor - silos reign supreme. It's all about how much money they can earn for the senior management..slash costs, maximise short term profits. Product marketing is very poorly supported and products are launched before understanding basic issues like local regulations..and then they are surprised when unrealistic targets are achieved. It's a top down culture, and don't even think about suggesting improvements...I'd strongly recommend not joining the company in a management position..you won't last long anyway. Nobody does. Also of note is that the market for ID is being centralized by many Governments..so the Photo-Me business is declining.

    Advice to Management

    For the long term benefit of the company and the good people who work there, they should replace the current senior management with more skilled, competent people.

  8. Helpful (9)

    "Seriously think twice before working here, I'd give them 0 stars if I could."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer in London, England (UK)
    Current Employee - Field Engineer in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Photo-Me International full-time (More than 5 years)

    Pros

    I really can't think of any pros other than that you can go home at the end of the day and look for other jobs.

    Cons

    A sad fear driven working culture and environment where regional managers and senior management try to boost efficiency by driving staff down and demoralising them. There is no team work and upgrades / projects are a last minute thought which are expected to be finalised on top of ludicrous work loads. Managers have a bizarre obsession with dust, There is no advancement opportunities, no paid overtime and very sly , two faced bonus schemes that only benefit management after promising field staff. It's a cash cow company in a dying industry. The biometric market will probably cripple PMI when the day comes.

    Advice to Management

    My advise would be to replace the senior management. Listen to the people at the bottom and actually pay attention to them. They are the ambassadors to the company and the backbone of the business.


  9. Helpful (2)

    "to avoid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Photo-Me International full-time

    Pros

    no advantage. Only useful to learn how to resist to the pressure of the french 70' management style.

    Cons

    No team spirit - Silo approach - Terror management - No vision except the short term cash flow top management interest - High senior management turn over - No respect of the terms of labor contract - Personel harassement, etc


  10. Helpful (4)

    "Stay a million miles away from this terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Dublin, Co. Dublin (Ireland)
    Former Employee - Sales Executive in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely no Pro's here what so ever from the very top CEO and his side kick who are totally crazy to put it mildly and litterally run the company like a slave labour camp with a whip. Then all senior management in UK and Ireland are a total waste of space and clueless and buly their way and go though staff like tea bags.

    Cons

    from your first day in the job is a con management who have managed to keep their jobs here have made a career of covering their back side and treating all decent ordinary staff members like theior personal slaves and then sack them should they even think of pointing out any of the many bully boy tactics they give out on a daily basis.

    Advice to Management

    All current senior management should be sacked ASAP and the front line staff rewarded and actually teated like human people and not door mats. this company is on a major downward slope and the only thing that saved the Irish operation is the Laundry units as they have nothing else to offer and will loose what ever old customers they have soon enough because of industry change with regards to passport photos etc and their extreme non existing relationship management or due care to their customers and staff. If you could give a minus one on this site every one would


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