Picture People Reviews | Glassdoor

Picture People Reviews

Updated March 24, 2019
285 reviews

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John Johnson
78 Ratings

Employee Reviews

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Pros
Cons
  • "Low pay, little room for advancement, long hours during holidays" (in 15 reviews)

  • "You also work full time hours without the benefits of being" (in 14 reviews)

More Pros and Cons

  1. "Work Hard & Get Rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Picture People full-time (More than 10 years)

    Pros

    Passionate and caring Home office staff. Supportive managers. Very rewarding job that allows you to creat memories for families. Good team environment.

    Cons

    Physically demanding. Weekends are busy and you have to work most of them. Schedule is inconsistent due to needs it the business.


  2. "A fun place to work."

    StarStarStarStarStar
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Picture People part-time

    Pros

    Learned a lot about proper lighting
    Fun atmosphere
    Get to play with kids

    Cons

    We were understaffed the whole year I worked there. Sometimes working 10 hour days, while being part time.
    Expected to get at least three “Star Searches” a day which requires you to go out into the mall, or store, and ask shoppers if they want a free photo session of their children, as they try to avoid you. It was not in my comfort zone.
    Sometimes could not close up until 10pm, and then you still have to clean and close the register.

  3. "1/10 Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Associate in Dulles, VA
    Former Employee - Studio Associate in Dulles, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Picture People part-time (Less than a year)

    Pros

    Independent work, infrequent interaction with coworkers, autonomy

    Cons

    Alone most of the time, inflexible hours, no wifi, frequent tech problems with outdated devices, IT help line did not help half of the time, very high stress environment

    Advice to Management

    Try valuing customers and employees as much as profit.


  4. Helpful (2)

    "Bad pay and benefits."

    StarStarStarStarStar
    Former Employee - Lead Photographer in Hurst, TX
    Former Employee - Lead Photographer in Hurst, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Picture People part-time (More than a year)

    Pros

    Working with kids and being able to create images.

    Cons

    pressured to sell to clients and then marked if you didnt reach the daily sales goal. even if you only had one appointment for the day.
     I would work 38 hours a week just enough to keep me marked as part time. If any one went over hours for the week you had to cut time for the next week by taking a long lunch.


  5. "Terrible"

    StarStarStarStarStar
    Former Employee - Sales Associate/Photographer
    Former Employee - Sales Associate/Photographer
    Doesn't Recommend
    Disapproves of CEO

    I worked at Picture People part-time (More than a year)

    Pros

    None that I can think of.

    Cons

    -No support from head office about staffing issues or customer care
    -Sent inventory we didn't need
    -Demanded inventory to be done every week, only to ignore it or "miss" the email
    -Was concerned when we hired a male manager who was very professional, increased sales, friendly and kind but ignored a female staff who did not show up for her shifts, documented time theft, and had so many customer complains (all documented)

    Advice to Management

    Listen to your staff!!!


  6. "Quick photography job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate/Photographer in Kennesaw, GA
    Former Employee - Seasonal Sales Associate/Photographer in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Picture People part-time (Less than a year)

    Pros

    Fun job with the possibility of meeting so many different people including celebrities.

    Cons

    Not enough training to run business by self yet was expected to after a week of training.


  7. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Photographer
    Former Employee - Sales Associate/Photographer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Picture People part-time

    Pros

    Worked with great people, pretty easy to learn. Lots of specials for customers

    Cons

    Not a lot of time shooting with families, feels rushed when working with little ones.

  8. Helpful (1)

    "Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Photographer in Tucson, AZ
    Former Employee - Sales Associate/Photographer in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Picture People part-time (More than a year)

    Pros

    There are a lot of customers there that make it worth it, it can be a fun environment especially with kids/babies and helping to make memories for people.

    Cons

    Too much pressure to double-book appointments even if there is no way to squeeze in an extra appointment so everybody has to wait for hours and makes staff look incompetent. Too much pressure to go over a pre-rehearsed spiel that irritates customers, it makes the whole interaction feel staged and customers hate it. Short staffed stores requires you to come in and cover shifts last minute, you can't make any plans for a weekend day off because you have to be on-call.

    Advice to Management

    Less micro-managing, let the store managers run their own stores as they see fit, and make sales goals more reasonable, let managers staff properly so they can market more.


  9. "Good first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Picture People full-time

    Pros

    Flexible hours and creative opportunities

    Cons

    Extremely busy during holidays, very little downtime


  10. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Manager
    Former Employee - Studio Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Picture People full-time (More than 8 years)

    Pros

    Be able to build relationships with customers over the the years.

    Cons

    Company is mismanaged and there is no communication, regardless of who is the owner, they keep the same people in place making the same bad decisions.

    Advice to Management

    Stop opening studios inside of Sears.