Picture People Reviews | Glassdoor

Picture People Reviews

Updated September 12, 2017
237 reviews

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2.2
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John Johnson
59 Ratings

237 Employee Reviews

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Pros
Cons
  • Low pay, little room for advancement, long hours during holidays (in 14 reviews)

  • Only full time are Studio Manager and Senior Photographer (in 13 reviews)

More Pros and Cons

  1. "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Picture People full-time

    Pros

    great work environment , good management

    Cons

    Not good consistency with schedule


  2. "photographer/sales associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Photographer in Norfolk, VA
    Former Employee - Sales Associate/Photographer in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Picture People part-time (More than 3 years)

    Pros

    fun environment to work at,
    over time during high season ( christmas, others/fathers day, easter etc.)

    Cons

    reach goals without incentives,
    no benefits ,
    go after clients during low season,
    no proper training on photography or sales.
    Changes in system without training and different packages as well.

  3. Helpful (1)

    "Too much for too little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Picture People part-time (More than a year)

    Pros

    Fun, photography of all kinds , most customers are fantastic. Everyday is different.

    Cons

    Management is awful, took the fun out of the job.


  4. Helpful (1)

    "Photographer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Picture People part-time

    Pros

    Its a good place to prefect your craft.

    Cons

    It's exhausting to be dealing with children all day long.


  5. Helpful (1)

    "Don't Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Picture People part-time

    Pros

    If you like fast paced, it's great during peak seasons.

    Cons

    -the equipment constantly breaks down.
    -the three studios I've been in have had management that favortises the employees.
    -management says what you want to hear so you'll work during peak season
    -off seasons are super slow, with no hours
    -the studios don't get the attention they need

    Advice to Management

    Keep your employees happy, stop hiring mangers, and upper management that discriminates, or picks and chooses who they like and don't like and uses it against them no matter what they're work ethics are.


  6. Helpful (1)

    "Great Starter Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Picture People part-time

    Pros

    Making memories for customers

    Cons

    Lack of Training, Hours, poor store management,


  7. Helpful (2)

    "Avoid!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Picture People full-time (Less than a year)

    Pros

    Working with kids, decent management pay and benefits

    Cons

    Hazardous working conditions, very long hours, poor training, unrealistic sales and sittings expectations from corporate, printers constantly failing to work properly, Hardly getting things we need to replenish in inventory but theyre constantly sending things we dont need (even with doing weekly inventory), Extremely slow computers and systems. I do not appreciate how upper-management goes out of their way to compare each studios weekly or monthly numbers in their distinct in an email to all the studios. Shaming people wont get you the numbers you want.

    Advice to Management

    Stop putting out insanely low coupons every single month, and then have super high sales expectations. Yes, we top-down sell, yes, we sell like we are supposed to, yes, we go though the entire sales conversation, but why get this package, if you can buy $108 worth of product for $9? If the idea is to get people coming in, fine, but dont expect $1500 for the day with 5 sittings. Groupon? We dont even get to count the sales from that. Every other person is coming in with a $16 groupon or coupon. TPP had managers fill out a survey, but I highly doubt they are going to actually care much about what we put. The higher priced deals are what sells better! The Fathers Day bundle was a great example. $150 left and right, yet a $9 coupon is what we get. Get real!

  8. Helpful (1)

    "Very Inconsistent Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Picture People part-time

    Pros

    Fast paced, sometimes had fun interactions with customers

    Cons

    Took advantage of every ounce of free time I had in order to book me for hours, on my days off I could expect a text or phone call asking me to come in, management was always changing the expectations for sessions so you were never meeting the standards and the standards changed from store to store, customers were more often than not rude and undermined your work

    Advice to Management

    Institute a company wide standard and ensure that every single studio follows those standards. I can't tell you the amount of times when I told someone that something was a company policy I was met with 'But they did this at the other studio!' This just causes dissatisfaction among the customers and employees alike.


  9. Helpful (2)

    "Photographer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Picture People full-time

    Pros

    - flexible schedule
    -nice staff
    -decent pay

    Cons

    -unrealistic expectations from the higher ups back in corporate
    -just wants the money, doesn't care about the customer

    Advice to Management

    customer should come first, do the undercover boss show and see what the photographers have to actually do and you will understand how unrealistic your expectations are


  10. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Thousand Oaks, CA
    Former Employee - Manager in Thousand Oaks, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Picture People full-time (More than 3 years)

    Pros

    Loved the actual work; the photography, working with clients, developing film and prints (pre-digital). Setting up for each holiday was always exciting, and the team building events were a great idea and fun.

    Cons

    The hours for management, in order to meet the standards of the company were grueling. The sales expectations were high, and difficult to meet due to equipment failures and the low pay we had to offer skilled and talented employees, so employee retention was difficult. There was no room for creativity; each store had to look like every other store. A 'real' photographer should not work there, and the clients will get only cookie cutter results.

    Advice to Management

    Better training to management, better support to management, better district management to assist store management. There is so much to be done; perhaps a dedicated team that comes in and does the setup for merchandising, whatever it takes to take something off the plate of management, especially training, so that the cookie cutter environment that is expected of a large mall store can be maintained, and explain that thoroughly so that they don't mistakenly hire an actual photographer who has real skills and gets stuck in this kind of a job


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