Pier 1 Imports Reviews
Updated May 8, 2021
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Approve of CEO
Robert Riesbeck
161 Ratings
Pros
"The employee discount was really good" (in 185 reviews)
"it is a great work environment to work at" (in 117 reviews)
Cons
"The credit card pushing was tough" (in 367 reviews)
"not great hours to work as a part time job" (in 126 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Pier 1 Imports and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
Flexible Hours & Great Staff
Cons
Upper Management was very firm and didn't get along with others.
- Former Employee, more than 3 years★★★★★
Pros
The culture was awesome. All employees were treated very well even in tough times
Cons
There was often heavy lifting
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good salary and great benefits
Cons
Out of business for a year
Continue reading - Former Employee, more than 10 years★★★★★
Pros
Having worked for Pier 1 for a long time I would say the main benefit was expressing my creativity through display and (mostly) friendly clientele. Each day brought something interesting.
Cons
$$ could've been a lot better. Further training desperately needed for management. This company had a chance to really great with better direction from corporate. Sad but not surprised it is gone as I knew it.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good culture when the company was performing well.
Cons
Bankruptcy made it a difficult place to work.
- Former Employee, less than 1 year★★★★★
Pros
Kind staff Good training Great product
Cons
High sales pressure/ quotas Little hours
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great staff and good enviornment.
Cons
Waking up early to build furniture.
- Former Employee, less than 1 year★★★★★
Pros
Family like atmosphere, good merchandise
Cons
Heavy work loads at times
- Former Employee, less than 1 year★★★★★
Pros
- It's an okay job for college students or people otherwise looking for part-time work - It's an experience similar to most other retail/customer-service jobs - Co-workers were nice people
Cons
- Store managers have nearly complete control over scheduling, so how flexible the company is with your schedule is dependent on how nice your store manager is and how much they care about employee turnover. - Sales goals seemed unrealistic - The store was almost always understaffed when considering the non-customer service tasks we were required to do - There is a huge emphasis on pushing their in-store charge card onto customers, which can feel like an ethical gray area at the best of times - Clopen shifts (closing one night and opening the next morning) with less than 8 hours between the two were allowed to be scheduled. - The company will offer part-time employees 27 hours of work each week at a maximum, but they push employees to be available at least 40 or 50 hours a week - Training is heavily dependent on your manager. It seems like there was very little corporate oversight in this area. There was a lot of training that store managers weren't actually required to put employees through. - Very little corporate oversight of store managers in general. It depends on the manager but there were definitely people who took advantage of this.
- Former Employee, less than 1 year★★★★★
Pros
Staff and supervisors very friendly and understanding.
Cons
Not enough time to get things done due to cleaning and putting furniture together.
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