Pier 1 Imports Reviews

Updated May 8, 2021

To filter reviews, or .
3.8
60%
Recommend to a Friend
45%
Approve of CEO
Pier 1 Imports CEO and Director Robert Riesbeck (no image)
Robert Riesbeck
161 Ratings
Pros
  • "The employee discount was really good(in 185 reviews)

  • "it is a great work environment to work at(in 117 reviews)

  • Cons
  • "The credit card pushing was tough(in 367 reviews)

  • "not great hours to work as a part time job(in 126 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Pier 1 Imports and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee, more than 1 year

      Great Place

      Apr 29, 2021 - Sales Associate in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Hours & Great Staff

      Cons

      Upper Management was very firm and didn't get along with others.

      Be the first to find this review helpful
    2. 4.0
      Former Employee, more than 3 years

      Great culture

      May 8, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture was awesome. All employees were treated very well even in tough times

      Cons

      There was often heavy lifting

      Continue reading
      Be the first to find this review helpful
    3. 4.0
      Former Employee, more than 1 year

      Good job

      May 7, 2021 - Ops Manager in Savannah, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and great benefits

      Cons

      Out of business for a year

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Former Employee, more than 10 years

      Learn from mistakes and move forward.

      Apr 28, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Having worked for Pier 1 for a long time I would say the main benefit was expressing my creativity through display and (mostly) friendly clientele. Each day brought something interesting.

      Cons

      $$ could've been a lot better. Further training desperately needed for management. This company had a chance to really great with better direction from corporate. Sad but not surprised it is gone as I knew it.

      Continue reading
      Be the first to find this review helpful
    5. 4.0
      Former Employee, less than 1 year

      Pier 1

      Apr 29, 2021 - Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture when the company was performing well.

      Cons

      Bankruptcy made it a difficult place to work.

      Be the first to find this review helpful
    6. 3.0
      Former Employee, less than 1 year

      Fun products!

      May 3, 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Kind staff Good training Great product

      Cons

      High sales pressure/ quotas Little hours

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Former Employee, less than 1 year

      Job overview

      Apr 29, 2021 - Sales Associate in Sandy, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff and good enviornment.

      Cons

      Waking up early to build furniture.

      Be the first to find this review helpful
    8. 4.0
      Former Employee, less than 1 year

      Miss it

      Apr 26, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family like atmosphere, good merchandise

      Cons

      Heavy work loads at times

      Be the first to find this review helpful
    9. 1.0
      Former Employee, less than 1 year

      Not surprised the company is bankrupt.

      Feb 24, 2021 - Student in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - It's an okay job for college students or people otherwise looking for part-time work - It's an experience similar to most other retail/customer-service jobs - Co-workers were nice people

      Cons

      - Store managers have nearly complete control over scheduling, so how flexible the company is with your schedule is dependent on how nice your store manager is and how much they care about employee turnover. - Sales goals seemed unrealistic - The store was almost always understaffed when considering the non-customer service tasks we were required to do - There is a huge emphasis on pushing their in-store charge card onto customers, which can feel like an ethical gray area at the best of times - Clopen shifts (closing one night and opening the next morning) with less than 8 hours between the two were allowed to be scheduled. - The company will offer part-time employees 27 hours of work each week at a maximum, but they push employees to be available at least 40 or 50 hours a week - Training is heavily dependent on your manager. It seems like there was very little corporate oversight in this area. There was a lot of training that store managers weren't actually required to put employees through. - Very little corporate oversight of store managers in general. It depends on the manager but there were definitely people who took advantage of this.

      Be the first to find this review helpful
    10. 5.0
      Former Employee, less than 1 year

      Good Company

      Apr 20, 2021 - Sales Associate in Bowie, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff and supervisors very friendly and understanding.

      Cons

      Not enough time to get things done due to cleaning and putting furniture together.

      Be the first to find this review helpful
    Viewing 1 - 10 of 2,683 Reviews

    Popular Careers with Pier 1 Imports Job Seekers

    Sales Associate
    Learn About the Job
    JobsSalariesInterviews
    Customer Service Representative
    Learn About the Job

    Work at Pier 1 Imports? Share Your Experiences

    or