Pier 1 Imports Reviews

Pros

For a retail job, working at Pier1 can actually be fun. Most of the people are great. Helping customers with decorating needs and seeing all the new seasonal decor is really fun. I learned a lot about coaching associates. You have a lot of opportunity to influence your sales numbers, customer acquisition (to Pier1's loyalty programs), etc. and you get a monthly bonus as the sales leader if your store exceeds it's sales goals.

Advice to Management

Retain and promote employees that have been with the company for a long time and are actually invested in it. Enforce good HR/hiring practices within stores. When stores don't plan for inevitable turnover, new/inadequate people are hired out of desperation and the rest of the team suffers for it. Try to keep management teams together. Every time you put a new store manager into place, they want to reorganize the store and do things "their way" and it's difficult on associates when we have to switch gears all the time. In a four month period, I witnessed an entire store's floor plan changing just to have it revert back again when the interim store manager left and a new manager came in. It was a total waste of time and meanwhile, the store was a complete mess.

Overall I really enjoyed working for Pier1 and I felt valued as an employee, especially by Pier1's corporate office. It was awesome to be given 40% discount days during the holidays and for all associates to be given incentives for hitting IC and sales goals. As a sales leader, the incentives were even better. It's great that you give associates the incentives to be invested in our stores' sales numbers, etc.

Pros

Management gets a lot of sales and merchandising training which is extremely useful to take into other jobs in the future

Advice to Management

Schedule longer shifts for store associates and pay your team better.

Pros

Flexible schedule, great teamwork, fun, allows for creativity

Advice to Management

The training opportunities helped quite a bit and were great resources for learning how to effectively interact with customers.

Pros

The pay is competitive. The job is easy if you want to just show up everyday, do your work, and collect a paycheck.

Advice to Management

Don't work for them, you will go crazy with the amount of HR issues and racial preference the HR team shows.

Pros

Employee discount, short shifts, fun coworkers, can be an encouraging environment. Helps you gain useful interior design and visual merchandise experience.

Advice to Management

Pay more attention to the talent you have instead of breathing down their throats. The management can really make or break the experience. When you treat your employees as more than just a number or a tool to drive sales, they will be more likely to drive those sales. I worked there for 5 years and received an "associate of the quarter" reward, had seniority, and went above and beyond, but i was given $1.15 within that time. It seems like its very hard to get a decent raise unless you are a shift lead. Depending on which store you're a part of, those positions can be pretty locked in.

Pros

Great products to work with

Advice to Management

Upper Management at the company does not listen to complaints. When there was an issue in my region several people in store management called to discuss with hr and nothing was ever done. It made a lot of employees in both management and associate level unhappy and caused many to leave.

Pros

Well structured company that cares for employees. Great hours and managers that care.

Pros

Great work/life balance
Good benefits
Fun/Friendly coworkers
Nice work environment

Pros

Work life balance for a retail store.

Pros

Flexible Hours. The job is easy to learn. Pay is above minimum wage most of the time.