Pier 1 Imports Reviews | Glassdoor

Pier 1 Imports Reviews

Updated April 20, 2017
786 reviews

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Current Employees

3.3
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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
366 Ratings

786 Employee Reviews

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Pros
Cons
  • Pushing for credit card sign ups is not ideal (in 285 reviews)

  • Not enough hours given to part time employees (in 96 reviews)

More Pros and Cons

  1. "Great work enviorment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Milwaukee, WI
    Current Employee - Store Manager in Milwaukee, WI
    Recommends
    Approves of CEO

    Pros

    treated fairly, great work enviorment, great customers. Merchandise is fun and diffrent. Lots of locations nation wide allow for transfers if moving. The company always promotes with in and developes skills in associates to become managers.

    Cons

    you want to spend too much of your own money on all the great products!

    Advice to Management

    Keep the mix of product unique and diffrent. Employees and customers love that about Pier 1.


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Concord, NC
    Current Employee - Sales Associate in Concord, NC
    Recommends
    Approves of CEO

    Pros

    All of the people are a great team to work with
    Management is easy to work with and very helpful
    The clients are fun
    Management is very informative and the communication is the best I've seen compared to other companies

    Cons

    The pay isn't great but raises are given every quarter or year and for a part time position its comparable.

    Advice to Management

    Keep on doing great!


  3. "Fun, exciting and rewarding."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Great product, ever-changing envionment, rapid pace but fun.

    Cons

    Huge deadlines/constant merchandise display changes

    Advice to Management

    Keep up the great work!


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  5. "As unique as the items they sell."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    Flexibility with work schedules.
    Great store manager!
    Coworkers are so diverse and great to work with.
    The whimsical atmosphere.
    Uses positive reinforcement to motivate associates.

    Cons

    Would like more hours per week.

    Advice to Management

    none.


  6. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Spring Valley, NY
    Current Employee - Associate in Spring Valley, NY
    Recommends
    Approves of CEO

    Pros

    The company as a whole is a great company. They offer everything from health benefits to stock options.
    The Management is fair and the expectations are equally fair of its employees.
    They are very considerate when it come to taking time off
    They keep us in the loop about changes and information about the company
    We have quarterly trainings to keep us informed and prepared when assisting customers.
    The work enironment is fun
    The products are good which makes it easier to sell to a client.

    Cons

    The pay is a little low, but I believe it's competitive. I just wish I could make more money working here because I really love working here.
    I cannot afford the health care as a p/t employee, I wish I could.

    Advice to Management

    I would have a monthly staff meeting that is not part of a training but a forum to talk about in house situations, get ideas from employees about how things might run a little smoother. Get people more involved and perhaps assign associates with specific task that they are responsible for when they are on the floor. This would give employees a sense of responsibility and get them mor involved in the maintenance of the store.


  7. "Enjoyable"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Las Vegas, NV
    Current Employee - Associate in Las Vegas, NV
    Recommends
    No opinion of CEO

    Pros

    The people that work there are very friendly and always helpful. Whenever i need help they always there. I feel like the managers always notice when ive done a good job and they dont pressure me to get ICs.

    Cons

    Some of the customers can be rude but thats with any job! I can really say thats a con for the store in itself.


  8. "Great college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Anchorage, AK
    Current Employee - Sales Associate in Anchorage, AK
    Recommends
    Approves of CEO

    Pros

    - Great co-workers
    -No trash talking or gossip
    - Great opportunities to learn about sales goal and numbers, they include you in the sales rather than hiding them from you
    - 25% discount to employees
    - The more money the company makes the more payroll hours they have to extend shifts and add hours, hardworking employees get a chance to make a few extra bucks
    -Managers are smart and experienced
    -Managers are good with giving time off if it is requested in advance
    -You know what your schedule is at least a week in advance
    -You are allowed flexible hours, great for college students are working parents
    -Pressure to open Pier 1 rewards cards can be high, but you only get encouragement when you have trouble, and you get praise when you do, you aren't a "failure" if you can't.
    - You get opportunities to do fun things, like set up for new events, and get some artistic freedom in how things are displayed
    -10 minute break for a 5 hour shift (paid) and a 30 break for any shift over 5 hours (unpaid)

    Cons

    - During the holiday's there were less hours for the permanent employees (people not JUST there for the holidays), we lost 5 or so hours a week for about a month while the seasonal employees got the same. When the season picked up and the store hours extended we went back to normal hours though.
    -Some of the training during the holidays was less than desired, I was constantly having to do things for, or redo things that seasonal employees messed up.

    Advice to Management

    Let your employees know when they are doing a good job, and give them opportunities to advance or work more hours.


  9. "I enjoy the time I spend working at Pier 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Toms River, NJ
    Current Employee - Sales Associate in Toms River, NJ
    Recommends
    Approves of CEO

    Pros

    We sell some of the most unique home furnishings and have the best smelling candles with new fragrance lines arriving.

    Cons

    Transitions can be difficult and not always alotted enough time or people to get the task completed as per company directive

    Advice to Management

    I feel the leadership team at Toms River is good at keeping the associates aware of company goals through daily sales chats.


  10. Helpful (1)

    "Good place for Female Leaders and Workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Approves of CEO

    Pros

    Great Team, Great Atmosphere, Great Location for eating.

    Cons

    Sensitive Environment due to the large amount of liberal employees very similar to Apple Computers Environment. Think out of the box!


  11. Helpful (3)

    "Great Co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Ocala, FL
    Current Employee - Sales Associate in Ocala, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time (Less than a year)

    Pros

    The people are great to work with.

    Cons

    The hours and hourly salary is very poor.

    Advice to Management

    Have better hourly salaries for associates.


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