Pier 1 Imports Reviews | Glassdoor

Pier 1 Imports Reviews

Updated April 20, 2017
258 reviews

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2.0
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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
110 Ratings

258 Employee Reviews

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Pros
Cons
  • Pushing for credit card sign ups is not ideal (in 285 reviews)

  • Not enough hours given to part time employees (in 96 reviews)

More Pros and Cons

  1. Helpful (1)

    "Unfair Practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lancaster, PA
    Current Employee - Sales Associate in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time

    Pros

    Nice employee discount can be used on top of sale prices.

    Cons

    Raises are terrible and non-existent. People who are new hires make more than people who have been there for some time.

    Advice to Management

    Work with each of your sales leaders and associates and really get to know them and how they work. Utilize your dedicated employees and cut the ones that are only interested in collecting a paycheck. Compensate your dedicated workers fairly.


  2. "management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Issaquah, WA
    Former Employee - Store Manager in Issaquah, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports full-time (Less than a year)

    Pros

    good support with fellow managers

    Cons

    cant really think of any


  3. "Great job with a catch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader
    Current Employee - Sales Leader
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pier 1 Imports part-time (Less than a year)

    Pros

    Always so thing to do. Always shifts to pick up. Never the same thing every day. Managers seem to care about employees but some do not work as hard

    Cons

    Not enough hours. Corporate asks more then possible with freight. Pier 1 is a credit card sales place not a retail store. Priority is on selling credit cards not sales.

    Advice to Management

    3+ people on fright no matter what the store.


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  5. Helpful (1)

    "State of flux"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Fort Worth, TX
    Former Employee - Director in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pier 1 Imports full-time (More than 5 years)

    Pros

    6-7 years ago business was great, now business is a struggle. People are great! Dedicated store associates. Great vacation and benefits

    Cons

    Needs to be other top management changes in addition to CEO. High level of favoritism in upper levels.

    Advice to Management

    Listen and read the HR surveys you do.


  6. "Asst. Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports full-time (More than 3 years)

    Pros

    Many repeat customers are great.

    Cons

    Need to pay people better to get better people!


  7. "Only reason I stay is my team and the creativity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pier 1 Imports part-time (More than a year)

    Pros

    Get to be creative, it's fun to help others, flexible.

    Cons

    Company policy restricts any relationship outside of the workplace with coworkers, little pay for dangerous work and heavy lifting, associates work less than 20 hrs a week so no benefits. Managers are the only ones who work decent hours and get paid well. pushing credit cards on people

    Advice to Management

    Please pay your associates more. I have worked plenty of retail and this is the most complicated and skill needing retail job I've had. Also, relationships withcoworkers is unavoidable and it is unfair to tell people they cannot have any relationship outside of work. Another thing, pushing credit cards on people does not do well for business. Customers get angry.


  8. "Flexible"

    Star Star Star Star Star
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    No opinion of CEO

    I worked at Pier 1 Imports part-time (More than a year)

    Pros

    You could pick up as many or as few hours as you wanted

    Cons

    Weird hours
    Call in shifts (which I think they've gotten rid of bc they weren't really legal)
    Overly pushy management
    Forced to push shady credit cards on customers

    Advice to Management

    Reward loyal employees. Was given no reason to stick around


  9. Helpful (1)

    "Not Awful but Also Not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader in Falls Church, VA
    Former Employee - Sales Leader in Falls Church, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pier 1 Imports (More than a year)

    Pros

    Associate discount. Room to grow if you work hard.

    Cons

    I unfortunately had a horrible manager and the assistant manager was just as bad. They created so much drama. I got promoted twice within 1 year of working there. But couldn't take all the drama from sales associates to management anymore so I walked away from the job. Also a lot of customer complaints you have to deal with, because the quality of their furniture is AWFUL!!

    Advice to Management

    Be more professional. Stop creating so much drama.


  10. "Could be worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Team Leader in Fort Myers, FL
    Current Employee - Sales Floor Team Leader in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time

    Pros

    The staff is always kind, cooperative, and hard working. You receive a decent amount of hours each week and a fair amount of paid vacation.

    Cons

    Management will often make last minute schedule changes without notice. The majority of the staff is older, leaving leaving any heavy lifting or moving of stock to younger employees. Antiquated computer system makes stock management a challenge.


  11. "not a lot of hours or perks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time (More than a year)

    Pros

    Discount thats about it.

    Cons

    company is all about who you know not what you know. As a associate they bring poplin as " leads" and I have had to train... what a joke.

    Advice to Management

    Be managers and be proffesional and fair!!


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