Pier 1 Imports Reviews | Glassdoor

Pier 1 Imports Reviews

Updated September 11, 2017
273 reviews

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273 Employee Reviews

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Pros
Cons
  • Credit Card application expectations (in 301 reviews)

  • Pier 1 is a great place for a part-time gig (in 103 reviews)

More Pros and Cons

  1. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pier 1 Imports part-time

    Pros

    Can offer flexibility with one's work schedule (good if you are attending school full-time)

    Cons

    Extremely difficult to advance one's career in the company;
    Raises were very rare (usually annually but raises were extremely small)

    Advice to Management

    Stop moving store managers around as frequently as it happens. Hire/promote motivated people who enjoy Pier 1 Imports.


  2. "Annoying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pier 1 Imports part-time

    Pros

    The people you work with

    Cons

    They only care about credit

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pier 1 Imports part-time

    Pros

    Great products and friendly co-workers

    Cons

    The pay is not that good! Constantly having to ask people to open credit cards gets old really quick.

    Advice to Management

    Please pay your employees MUCH better! You ask alot of associates and sales leaders who don't even make $1 more per hr than associates.


  4. "Hours"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Pier 1 Imports part-time

    Pros

    The hours are flexible and the products are really nice. It's a nice little story to work in.

    Cons

    You barely get any hours. I started with the impression that I would work 20 hours a week. Instead, I was working around 5 hours a week. The shifts were normally two -three hours. You also have to mop and clean the bathrooms in addition to fixing up the store at closing time for just 10.25 per hour. The pay is really low.

    Advice to Management

    Part time workers should have more hours and higher pay since they're doing the job of sales associate and janitor.


  5. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Mohegan, NY
    Former Employee - Sales Associate in Lake Mohegan, NY
    Doesn't Recommend

    I worked at Pier 1 Imports part-time (More than a year)

    Pros

    Enjoyed the work and most of the employees

    Cons

    The manager was condescending and disrespectful towards Assistant Manger and Associates. Not all tasks were distributed equally to employees. Not all corporate policies applied to all employees.

    Advice to Management

    District managers and managers set the tone for how each store is run. Not allowing the people who produced and make you look good to Corporate, advance will never be to your benefit. Bullying doesn't look good on the corporation. 2017 this still holds true, after speaking with several employees there.


  6. Helpful (2)

    "Unfair Practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lancaster, PA
    Current Employee - Sales Associate in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time

    Pros

    Nice employee discount can be used on top of sale prices.

    Cons

    Raises are terrible and non-existent. People who are new hires make more than people who have been there for some time.

    Advice to Management

    Work with each of your sales leaders and associates and really get to know them and how they work. Utilize your dedicated employees and cut the ones that are only interested in collecting a paycheck. Compensate your dedicated workers fairly.


  7. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Issaquah, WA
    Former Employee - Store Manager in Issaquah, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports full-time (Less than a year)

    Pros

    good support with fellow managers

    Cons

    cant really think of any

  8. "Great job with a catch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader
    Current Employee - Sales Leader
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pier 1 Imports part-time (Less than a year)

    Pros

    Always so thing to do. Always shifts to pick up. Never the same thing every day. Managers seem to care about employees but some do not work as hard

    Cons

    Not enough hours. Corporate asks more then possible with freight. Pier 1 is a credit card sales place not a retail store. Priority is on selling credit cards not sales.

    Advice to Management

    3+ people on fright no matter what the store.


  9. Helpful (1)

    "State of flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Fort Worth, TX
    Former Employee - Director in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pier 1 Imports full-time (More than 5 years)

    Pros

    6-7 years ago business was great, now business is a struggle. People are great! Dedicated store associates. Great vacation and benefits

    Cons

    Needs to be other top management changes in addition to CEO. High level of favoritism in upper levels.

    Advice to Management

    Listen and read the HR surveys you do.


  10. "Asst. Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports full-time (More than 3 years)

    Pros

    Many repeat customers are great.

    Cons

    Need to pay people better to get better people!


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