Pier 1 Imports Reviews | Glassdoor

Pier 1 Imports Reviews

Updated September 17, 2017
208 reviews

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208 Employee Reviews

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Pros
Cons
  • Credit Card application expectations (in 301 reviews)

  • Not enough hours given to part time employees (in 102 reviews)

More Pros and Cons

  1. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports full-time (More than a year)

    Pros

    Excellent environment
    Fun
    Clients are amazing
    Regionals and above are supportive and encouraging! They are always professional and are extremely positive
    Great Team
    Great product
    Company gives you room to be creative and work with customers
    It's up to you to for growth!
    Districts are tight and you can depend on other store mangers!, they are all encouraging!!
    If you are lucky enough to get into Pier 1, you will love it! Not many management leaves because of the culture is so supportive and encouraging plus overall fun!
    Product is always changing, moving, so you are always busy!

    Cons

    Clients expect you to be a furniture mover and haul stuff to car and even ask to bring to their house !
    Would rather have two full time assistant with benefits rather than two sales leaders who don't give much because of hours . More "buy in" with assistant rather than random sales leader with no retail background but you hire because of pay is low.

    Advice to Management

    Continue with evolving brand and operations
    Have systems that "talk " to each other ex. orders, returns due to damaged product and inventory, rather than going back into another system to take out of inventory.


  2. Helpful (1)

    "Amazing workplace!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Huntington, WV
    Current Employee - Sales Associate in Huntington, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports part-time (More than a year)

    Pros

    This place is amazing to work for, as long as there is an amazing management team. The management team when I was hired was absolutely terrible. However, after a couple of months, the management team was purged and a new team was created, and the place has been absolutely incredible ever since. Yearly associate appreciation week really shows how much the company cares for their employees. During special events, the company gives added incentives, such as associate dollars that we can use in store.

    Cons

    The company does not give out raises.

    Advice to Management

    Give employees quarterly/yearly raises.

  3. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Mateo, CA
    Former Employee - Store Manager in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports full-time (More than a year)

    Pros

    great and friendly working environment
    benefit is above average and pay is pretty good for hourly employees too

    Cons

    store manager doesn't work on hourly basis and if there's any short staff days, manager has to fill in.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Clifton, NJ
    Former Employee - Sales Associate/Cashier in Clifton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports part-time (More than a year)

    Pros

    I worked at my store for about two years. During that time I meet some amazing people. Most of my managers were always willing to help/train. The managers at the Clifton NJ location were always on the floor and were willing to help the cashwrap when we were swamped. During that time alot of us felt like family and alot of ex-employees come and visit (and remain faithful customers). During holidays corporate gave us store "money" and extra discount. We had after work bonding events and when we had to come in on a weekend to learn about the new season products the managers made it fun. This was one of the best jobs I ever had.

    Cons

    Don't get me wrong like any retail job there were other employees in my position that didn't do their job, but they rarely lasted longer than a "season". We had one manager that kept going on some form of medical leave. Dhe would work for a week and then be off for a few months. I heard she did this before I was employeed. She also stayed in the back office working on personal matters unlike the other managers. She didn't last long.


  5. "Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Huntsville, AL
    Current Employee - Assistant Store Manager in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports full-time (Less than a year)

    Pros

    So far Pier 1 has been a great place to work for. They have an extensive training program and pretty decent Benefits Package as well. Starting pay was more than reasonable and getting hours have been no problem at all. Great work environment. Management is always op[en to suggestions and actions implements them. They have also started education benefits. Definitely planning on staying with this company longterm

    Cons

    No cons so far.


  6. "Retail Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports full-time

    Pros

    Flexible schedule, close to home

    Cons

    Too many tempting furnishings! I want them all


  7. "Sales Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Managers on their staff.

    Cons

    I do not have any cons for this employer.

    Advice to Management

    None

  8. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in College Station, TX
    Former Employee - Sales in College Station, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports part-time (More than 3 years)

    Pros

    Flexible schedule, great teamwork, fun, allows for creativity

    Cons

    High sales expectations with punitive measures taken if they are not met each week

    Advice to Management

    The training opportunities helped quite a bit and were great resources for learning how to effectively interact with customers.


  9. "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    best environment
    benefits
    easy job
    no stress
    best manager

    Cons

    short shift
    less pay for work

    Advice to Management

    increase hours


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Clarksville, TN
    Former Employee - Retail Sales Associate in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports part-time (More than 3 years)

    Pros

    Well structured company that cares for employees. Great hours and managers that care.

    Cons

    None that I can think of.


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